Sofology - Solihull Arvostelua 2 082

TrustScore 5/5 tähteä

4,9

Unit 1B Solihull Gate Retail Park, Marshall Lake Road, B90 4BA Solihull, GB


Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

I was genuinely impressed by the level of service I received from start to finish. I was approached promptly by Neal as soon as I entered the shop who asked about what I was looking for and re... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Met an amazing staff member called Leon, who helped us place our sofa order. From the very beginning, he was polite, friendly, and genuinely engaging, making the whole experience smooth and enjoya... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Visited the solihull store last week,we we're left alone initially to look around. Then Ali introduced himself to us,and completely left us to look around uninterrupted until we needed Ali'S help.... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Ali greeted us in a warm, relaxed way and never pushed a sales pitch. He was informative, guided us in the right direction, and then gave us space to explore. Later, Leon was on hand to answer our que... Näytä lisää

Yritys on vastannut


Yrityksen tiedot

  1. Sohvat
  2. Huonekalutarvikkeet
  3. Huonekaluliike
  4. Kodintarvikeliike
  5. Olohuonekalusteiden myynti
  6. Verhoiluliike

Yrityksen kirjoittama

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Yhteystiedot

  • Unit 1B Solihull Gate Retail Park, Marshall Lake Road, B90 4BA, Solihull, Yhdistynyt kuningaskunta

4,9

Erinomainen

TrustScore 5/5 tähteä

2 t. arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

I am very satisfied from customer…

I am very satisfied from customer services we received. Excellent and always recommend.

15. joulukuuta 2025
Sofology - Solihull-logo

Vastaus yritykseltä Sofology - Solihull

Hi there, it’s great to hear you would recommend us after your recent visit to Sofology. We hope you found the perfect sofa!

Saanut 5/5 tähteä

Neal was great

Neal was extremely helpful, we went on looking for a new footrest and left with an amazing footrest and chair to match! Very friendly and welcoming and great selection.

13. joulukuuta 2025
Sofology - Solihull-logo

Vastaus yritykseltä Sofology - Solihull

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

Saanut 5/5 tähteä

We saw the sofa we wanted in store

We saw the sofa we wanted in store, which was in stock and delivered within the 14 days advertised in store. We were happy with the communication from staff member whom dealt with us, sorting out all the paperwork, emails kept up to date with the tracking of our sofa, until delivery. Delivery men phoned on their route, introduced selfs, placed sofa in our home, all packaging removed and taken away.
We are very pleased with the whole experience from helpful, polite staff.

5. joulukuuta 2025
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Vastaus yritykseltä Sofology - Solihull

Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊

Saanut 5/5 tähteä

Ali was exceptional

Ali was exceptional. He explained everything so clearly and simply. We understood exactly what we were buying, the insurance cover was explained thoroughly, he made sure we knew what to expect from beginning to end.

Customer Service was great, very friendly and professional. I will definitely be back to Sofology.

6. joulukuuta 2025
Sofology - Solihull-logo

Vastaus yritykseltä Sofology - Solihull

Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!

Saanut 5/5 tähteä

Plenty options and Ali will take care of you.

Great store with lots of options, was left to have a browse, which was nice. Later we met Ali who helped us decide on the sofa. Part of the showrooms power was out and one of the sofas I had interest in was a power recliner. Ali re located the sofa just so I could test it out using all the features. This confirmed what sofa I wanted, so we sat down together to process the order. Very professional and relaxed, no pressure. 10/10

8. joulukuuta 2025
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Vastaus yritykseltä Sofology - Solihull

Thanks for the great feedback! Enjoy your new sofa!

Saanut 5/5 tähteä

Excellent service

Excellent service

5. joulukuuta 2025
Sofology - Solihull-logo

Vastaus yritykseltä Sofology - Solihull

Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊

Saanut 5/5 tähteä

Great experience from start to finish

Great experience from start to finish. Ordered in store, chose delivery date online, arrived on time and so pleased with how it looks and how comfortable it is.

20. syyskuuta 2025
Sofology - Solihull-logo

Vastaus yritykseltä Sofology - Solihull

Hi there, I am very pleased to hear that you are enjoying your new furniture and that you have had a great experience while ordering with us. I would just like to say thank you for taking the time to give us your feedback and we hope to see you in the future!

Saanut 5/5 tähteä

Josh the salesman was honest

Josh the salesman was honest, very helpful and not pushy.

2. joulukuuta 2025
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Vastaus yritykseltä Sofology - Solihull

Hi there, thank you for your review. Another great review for Josh, we will make sure to pass this on! Have a nice day.

Saanut 5/5 tähteä

Great service

Great service, staff amazing would recommend. 1st class

2. joulukuuta 2025
Sofology - Solihull-logo

Vastaus yritykseltä Sofology - Solihull

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Saanut 5/5 tähteä

Very happy

Very helpful

29. marraskuuta 2025
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Vastaus yritykseltä Sofology - Solihull

Hi there, thank you for taking the time to leave a 5-star review Mr Prendi😊

Saanut 5/5 tähteä

Great in store service…

Great in store service from Leon, helpful and patient. Good advice, well informed and didn't over sell. A pleasure to work with to pick our perfect sofa.

Thank you

30. marraskuuta 2025
Sofology - Solihull-logo

Vastaus yritykseltä Sofology - Solihull

Hi there, thank you for your review. Another great review for Leon, we will make sure to pass this on! Have a nice day.

Saanut 5/5 tähteä

The sales person that I dealt with was…

The sales person that I dealt with was very helpful.
Any questions that I asked were all answered fully,
The answers he provided me with , were very informative.
And made my decision to buy the sofa, very easy.
Would recommend to family & friends .

29. marraskuuta 2025
Sofology - Solihull-logo

Vastaus yritykseltä Sofology - Solihull

Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊

Saanut 5/5 tähteä

Purchase of Sofa and Chair (Store Clearance Items)

My experience with my sofa and chair purchase was excellent. I viewed the Ziggy 3 seater and chair yesterday, which was included in the clearance sale for showroom items. The salesperson was Ali, who kindly agreed to hold both items for me for 24 hours in order that i could feedback to my wife, prior to purchasing. When back to see Ali this afternoon to purchase the sofa and chair. Ali was extremely helpful,and concisely talked me through the process, advised on the available purchase/finance options and delivery arrangements. Absolutely delighted with my experience. Thank you Ali for your excellent customer care. It was greatly appreciated.

28. marraskuuta 2025
Sofology - Solihull-logo

Vastaus yritykseltä Sofology - Solihull

Hi there, it sounds like you were well looked after in-store! We're pleased that you're happy with the service and we will make sure to pass this on. Thank you for taking the time to leave a review 😊

Saanut 5/5 tähteä

Wide choice of Sofa's

Wide choice of Sofa's. We were allowed to browse without being pestered, then when we wanted advice, the sales assistant was knowledgeable and polite.

21. marraskuuta 2025
Sofology - Solihull-logo

Vastaus yritykseltä Sofology - Solihull

What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.

Saanut 5/5 tähteä

The shopping assistant was very…

The shopping assistant was very friendly helpful amd professional.

23. marraskuuta 2025
Sofology - Solihull-logo

Vastaus yritykseltä Sofology - Solihull

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly. We hope you found the perfect sofa! Have a great day 😊

Saanut 5/5 tähteä

Leon was very helpful and fantastic at…

Leon was very helpful and fantastic at explaining everything in detail. We would highly recommend you visit him when looking in store!

22. marraskuuta 2025
Sofology - Solihull-logo

Vastaus yritykseltä Sofology - Solihull

Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊

Saanut 5/5 tähteä

what a day!

Ali made our experience well enough to enjoy the day and make a decision.
the manager used his initiation to help the process of purchasing our sofa. both were good, kind and did their job well.

16. marraskuuta 2025
Sofology - Solihull-logo

Vastaus yritykseltä Sofology - Solihull

Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊

Saanut 5/5 tähteä

Excellent experience helped by Leon!

I don’t usually leave reviews but feel compelled to on this occasion as our sales assistant - Leon was absolutely superb! He helped my wife and I choose the perfect furniture for our new home when we didn’t know where to begin. A seamless process coupled with a great guy helping us - we knew we could not go wrong! Leon - you’re a credit to the store!

18. marraskuuta 2025
Sofology - Solihull-logo

Vastaus yritykseltä Sofology - Solihull

Hi there, it sounds like you were well looked after in-store! We're pleased that you're happy with the service and we will make sure to pass this on. Thank you for taking the time to leave a review 😊

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