Went in to buy a sofa we'd previously seen. Spotted a different one as we walked through the store, at twice the price, but when the method of production and quality of materials were explained to... Näytä lisää
Yritys on vastannut
Sijainti
Vaihda sijaintiaUnit 1B Solihull Gate Retail Park, Marshall Lake Road, B90 4BA Solihull, GB
•Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
We were approached when we walked in and greeted by a member of staff who gave us a brief explanation, offered us a drink, and let us know they were there to help if needed, then left us alone to br... Näytä lisää
Yritys on vastannut
Excellent service from start to finish with the Solihull team. They were patient with us and explained the process and helped the choice as well with the aftercare available.
Yritys on vastannut
Leon at the Shirley Solihull branch was fantastic with us and provided all the information we needed and answered all our questions. Didn't feel pressured at all and he was very understanding of our a... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
- Sohvat
- ja myös
- Huonekaluliike
- Huonekalutarvikkeet
- Kodintarvikeliike
- Olohuonekalusteiden myynti
- Verhoiluliike
Yrityksen kirjoittama
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Yhteystiedot
Unit 1B Solihull Gate Retail Park, Marshall Lake Road, B90 4BA, Solihull, Yhdistynyt kuningaskunta
4,8
Erinomainen
2 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
We visited your Solihull store twice…
We visited your Solihull store twice whilst making our decision. On the first occasion we were attended to by Ali and by Leon on the second. Both were extremely polite and helpful readily supplying the information requested and volunteering additional detail. A satisfactory result all round.
24. helmikuuta 2026
Vastaus yritykseltä Sofology - Solihull
Thank you for choosing Sofology Nigel!
Good service
Leon was very helpful and knowledgeable about the furniture. He spent time with us providing details and then left us to browse at our own leisure without being overly persistent. Something I really appreciate.
1. maaliskuuta 2026
Vastaus yritykseltä Sofology - Solihull
Thank you for sharing Paula :-)
Ali who helped us with the purchase was…
Ali who helped us with the purchase was amazing and very knowledgable. He went above and beyond to help us when the other lady who was in the store dismissed us quickly and was very aloof and never bothered to help.
Thanks to Ali we made the purchase today with ease. He gave us options and alternatives thereby helping us complete the purchase
1. maaliskuuta 2026
Vastaus yritykseltä Sofology - Solihull
Thank you for this fantastic review Anu :-)
Joshua was brilliant
Joshua was brilliant. Very knowledgeable and took us through step by step of the configuration. It was a pleasure dealing with him
28. helmikuuta 2026
Vastaus yritykseltä Sofology - Solihull
Thank you for awarding us 5 stars Steve :-)
Leon was really helpful when purchasing…
Leon was really helpful when purchasing our sofa, he was professional, knowledgeable and friendly with a no pressure sales approach which we appreciated! Would shop here again- thank you!
5. tammikuuta 2026
Vastaus yritykseltä Sofology - Solihull
Thank you for sharing your experience Charley
Really good service
We had a really good service at the store. Neil and Leon served us on 2 separate occasions.
We didn’t feel rushed into buying the products.
21. helmikuuta 2026
Vastaus yritykseltä Sofology - Solihull
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.
Staff were super helpful no pushy sales…
Staff were super helpful no pushy sales at all which was great would 100 percent recommend. Leonne advised us along with the store manager to make the right choice
21. helmikuuta 2026
Vastaus yritykseltä Sofology - Solihull
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Salesperson went of her way and was…
Salesperson went of her way and was very helpful
21. helmikuuta 2026
Vastaus yritykseltä Sofology - Solihull
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Brilliant customers service
Brilliant customers service when we purchased our sofa, Ali took us through every step and made our experience from this store very good.
27. tammikuuta 2026
Vastaus yritykseltä Sofology - Solihull
Thank you for awarding us 5 stars James.
Vastaus yritykseltä Sofology - Solihull
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
We spoke to Eliza who was very…
We spoke to Eliza who was very knowledgeable and friendly.
14. helmikuuta 2026
Vastaus yritykseltä Sofology - Solihull
Hi there, thank you for your review. Another great review for Eliza, we will make sure to pass this on! Have a nice day.
Great service and with experience i can…
Great service and with experience i can say the the furniture is great quality.
11. helmikuuta 2026
Vastaus yritykseltä Sofology - Solihull
Thank you for sharing your experience :-)
3rd sofa purchase
3rd sofa purchase. Great experience, just made easy with simple finance. Thank you
7. helmikuuta 2026
Vastaus yritykseltä Sofology - Solihull
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Amazing service
Amazing service from the guy we saw in the Solihull store.
Really happy with ordering our sofa.
Thanks
9. helmikuuta 2026
Vastaus yritykseltä Sofology - Solihull
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Really great experience
Really great experience, Leon was really friendly and helpful went out of his way to help you make the right choice. Absolutely beautiful sofa’s can’t wait for mine to come.
9. helmikuuta 2026
Vastaus yritykseltä Sofology - Solihull
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
10/10
We highly recommend Solihull Sofology. The customer service provided by Josh was outstanding - he was attentive, professional and knowledgeable. We left the store feeling genuinely happy not only with our purchase but our experience. We were also impressed with our interaction with the Deputy Store Manager - who I might add makes a great cup of tea!
8. helmikuuta 2026
Vastaus yritykseltä Sofology - Solihull
Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊
Really easy purchase and no hard sell
Really easy purchase and no hard sell. This is the second time purchasing a sofa.
7. helmikuuta 2026
Vastaus yritykseltä Sofology - Solihull
Thank you for awarding us 5 stars!
Vastaus yritykseltä Sofology - Solihull
Hi there, thank you for your review. Another great review for Neal, we will make sure to pass this on! Have a nice day.
The sales guy (neal) made it so easy…
The sales guy (neal) made it so easy very knowledgeable seamless process no pressure whatsoever so would defo go there again
7. helmikuuta 2026
Vastaus yritykseltä Sofology - Solihull
Thank you for choosing Sofology!
Purchased a sofa Bed
The Gent that served us was great and explained everything to us, I believe his name was Ali....Will more than likely be back for a sofa for the other room as well!
8. helmikuuta 2026
Vastaus yritykseltä Sofology - Solihull
Thank you for choosing sofology!
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