Sofology - Poole Arvostelua 2 472

TrustScore 5/5 tähteä

4,9

Wessex Gate Retail Park 4, BH15 3TE Poole, England, GB


Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

Bernard( The sales person) was excellent. He listened to our requirements, understood his product range and helped us make the right decision. He was knowledgeable, polite and helpful throughout the p... Näytä lisää

Saanut 5/5 tähteä

Excellent customer service. I didnt know what you could get with a sofa, the heated seat will definitely help my partner out. I did go into the store in poole at first but I did order the sofas o... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Jason made us feel welcome and made the experience easy. It felt like talking to a friend. He got some colouring for our 2 year old to do and engaged with him unlike other places that ignored him. Wil... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

This was our first time at Sofology. Found staff was very informative of the product we were interested in buying, found them to be very friendly and courteous. Would shop there again.

Yritys on vastannut


Yrityksen tiedot

  1. Sohvat
  2. Huonekalutarvikkeet
  3. Huonekaluliike
  4. Kodintarvikeliike
  5. Olohuonekalusteiden myynti
  6. Verhoiluliike

Yrityksen kirjoittama

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Yhteystiedot

  • Wessex Gate Retail Park 4, BH15 3TE, Poole, England, Yhdistynyt kuningaskunta

4,9

Erinomainen

TrustScore 5/5 tähteä

2 t. arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

Excellent service

Good choice of sofas.
Staff were all very friendly, especially Steve and Martin, who were very knowledgeable and helpful.
I made the wrong choice of sofa (style) but because I spoke to them within 48 hours of the original order, changing the style was no problem - thanks, Martin.

30. marraskuuta 2025
Sofology - Poole-logo

Vastaus yritykseltä Sofology - Poole

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Saanut 5/5 tähteä

Spoke to Martin in the Poole branch who…

Spoke to Martin in the Poole branch who couldn’t have been more helpful! Thank you so much we can’t wait to receive our new sofa 😍

30. marraskuuta 2025
Sofology - Poole-logo

Vastaus yritykseltä Sofology - Poole

Hi there, thank you for your review. Another great review for Martin, we will make sure to pass this on! Have a nice day.

Saanut 5/5 tähteä

Helpful and Friendly

Claudia and her colleagues were really helpful and informative when we chose our sofa. Thanks for the lovely service this far. Hope our new sofa is as good as we hope! Thank you.

29. marraskuuta 2025
Sofology - Poole-logo

Vastaus yritykseltä Sofology - Poole

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Saanut 5/5 tähteä

Very good experience,great advice…

Very good experience,great advice given. Full explained no hard sell. Happy with our purchase look forward to receiving our suite when it arrives.

28. marraskuuta 2025
Sofology - Poole-logo

Vastaus yritykseltä Sofology - Poole

Good afternoon Alan, thanks for taking the time to leave a review. Great to hear you found the perfect sofa, we cant wait to deliver it. 😊🚚

Saanut 5/5 tähteä

Jason and Stephen really looked after…

Jason and Stephen really looked after us, explained everything clearly and made sure we were satisfied with everything about our purchase.

27. marraskuuta 2025
Sofology - Poole-logo

Vastaus yritykseltä Sofology - Poole

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Saanut 5/5 tähteä

Amazing support from Claudia – Sofology Poole

Claudia has been fantastic in helping us find the perfect sofa. We visited the store several times while deciding, and she was always patient, welcoming, and happy to guide us through the options each time. Thanks to her advice and support, we finally chose the right sofa for our home. Really appreciate her great service!

Thank you, Claudia!

22. marraskuuta 2025
Sofology - Poole-logo

Vastaus yritykseltä Sofology - Poole

Thank you for this amazing review Mr Thomas!

Saanut 5/5 tähteä

Great experience

Saw the sofa online but wanted to to see it in store and actually sit on to test comfort etc . The salesperson ( think it was Martin ) was great , not pushy but knowledgable and respectful. He allowed us to browse but then provided input and advice when needed .The only negative was the delivery cost but that’s pretty standard now .

22. marraskuuta 2025
Sofology - Poole-logo

Vastaus yritykseltä Sofology - Poole

Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊

Saanut 5/5 tähteä

Sofa

Great quality & very helpful & knowledgeable staff

22. marraskuuta 2025
Sofology - Poole-logo

Vastaus yritykseltä Sofology - Poole

Thank you for choosing Sofology!

Saanut 5/5 tähteä

Steve was first class

Steve was first class, he answered all questions we had clearly and went through everything we needed to know about our purchase, great service.

22. marraskuuta 2025
Sofology - Poole-logo

Vastaus yritykseltä Sofology - Poole

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Saanut 4/5 tähteä
Sofology - Poole-logo

Vastaus yritykseltä Sofology - Poole

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly. We hope you found the perfect sofa! Have a great day 😊

Saanut 4/5 tähteä

Great salesman

Great salesman and he did everything he could for us. But was let down by company policy. We purchased a display sofa. But couldn't have it delivered until 3 weeks later. The sofa had to go to the warehouse then out for delivery. Ridiculous as we only live round the corner

17. marraskuuta 2025
Sofology - Poole-logo

Vastaus yritykseltä Sofology - Poole

Hi there, thank you for taking the time to leave a review. We’re really pleased to hear that the Sofologist in store took great care of you, but we’re sorry to learn that our delivery process left you feeling disappointed. For safety and logistics reasons, all items purchased in store, including display pieces, need to be transferred to your local warehouse before being scheduled for home delivery. This ensures that each product is prepared and delivered using the correct teams and equipment. Because of this process, we’re not able to deliver directly from the store, even when customers live nearby. We appreciate that this can feel inconvenient, and we’re sorry for any frustration caused. If there’s anything further we can help with regarding your order, please let us know.

Saanut 5/5 tähteä

Claudia was very helpful and explained…

Claudia was very helpful and explained everything.

16. marraskuuta 2025
Sofology - Poole-logo

Vastaus yritykseltä Sofology - Poole

Hi there, thank you for your review. Another great review for Claudia, we will make sure to pass this on! Have a nice day.

Saanut 5/5 tähteä

Very Helpful Service

Big thanks to all the team at Sofology poole who were very pleasant and made the the buying experience good fun. Martin was very informative and easy to deal with and we look forward to our new sofas arriving in the New Year.

19. marraskuuta 2025
Sofology - Poole-logo

Vastaus yritykseltä Sofology - Poole

Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊

Saanut 5/5 tähteä

Really helpful staff, great choice of modern sofa's

Martin in Poole was a great help! All the staff were amazing and attentive, but Martin in particular helped us narrow down choices and try out all the tech. So much great choice at Sofology, we've ordered the Paramount recliner and couldn't be happier with the service so far. 0% finance makes it a no brainer to invest!

15. marraskuuta 2025
Sofology - Poole-logo

Vastaus yritykseltä Sofology - Poole

Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology.

Saanut 5/5 tähteä

Very helpful and very professional

Very helpful and very professional. Thank you for the service

18. marraskuuta 2025
Sofology - Poole-logo

Vastaus yritykseltä Sofology - Poole

Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology.

Saanut 5/5 tähteä

Great and easy

17. marraskuuta 2025
Sofology - Poole-logo

Vastaus yritykseltä Sofology - Poole

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Saanut 5/5 tähteä

We are absolutely delighted

We are absolutely delighted with our new cinema-style sofa purchased today from Sofolgy. Claudia, the sales associate who assisted us, provided exceptional service and made the entire experience a pleasure. Her knowledge and friendly demeanor were truly appreciated. We are thoroughly impressed with the quality and comfort of our new sofa. Thank you for a wonderful shopping experience; it was a five-star visit.

16. marraskuuta 2025
Sofology - Poole-logo

Vastaus yritykseltä Sofology - Poole

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

Saanut 5/5 tähteä

Sales person was fantastic.very…

Sales person was fantastic.very knowledgeable and polite hopefully there promises come to fruition.very pleasant experience.

15. marraskuuta 2025
Sofology - Poole-logo

Vastaus yritykseltä Sofology - Poole

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

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