Shop staff very helpful and didn’t feel rushed. Have placed order but as yet cannot give opinion of goods or service. Lauren assisted us on our first visit and guided us to the sort of settee we wer... Näytä lisää
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Sijainti
Vaihda sijaintiaUnit 7, Sprowston Retail Park, Salhouse Road, NR7 9AZ Norwich, GB
•Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
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Katso, mitä arvostelun kirjoittajat sanovat
We recently visited the Norwich store to purchase a suite. We are very pleased we did as we received outstanding customer service from Laura. The help we received was outstanding. Any questions we had... Näytä lisää
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The service was 1st class. Laura Yorke was extremely helpful while we were choosing our new purchase. We were having issues ordering a material swatch on line. We phoned the store and Declan came thro... Näytä lisää
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Mark was extremely helpful. We didn't feel rushed or under any pressure to buy. He explained everything to us so we knew exactly what was expected when we purchased our sofas. Great service.
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Yrityksen tiedot
Yrityksen kirjoittama
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Yhteystiedot
Unit 7, Sprowston Retail Park, Salhouse Road, NR7 9AZ, Norwich, Yhdistynyt kuningaskunta
4,9
Erinomainen
2 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Vastaus yritykseltä Sofology - Norwich
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Vastaus yritykseltä Sofology - Norwich
Hi there, thanks for taking the time to leave a 5-star review, it's great to hear feedback like this!
Vastaus yritykseltä Sofology - Norwich
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Good Sofas, Better People (Mel and Declan)
We first visited the shop and were greeted by Mel, who told us to let him know if we had any questions and left us to browse, which was very nice as many sales-people at other sofa-shops felt a bit pushy. He came to check in with us and answered questions regarding the sofa we were interested in, and didn't make us feel forced to buy there and then
We then came back to purchase the sofa, where we were greeted by Declan. He was very friendly and left us to it when we had a little browse at the start. Again, he answered the questions we had left and explained all the add-ons etc... with our order. Once we placed the order he didn't make us feel rushed to leave anything, let us finish our drinks and have a good chat until we were ready to go.
Can't fault either of them one bit.
2. helmikuuta 2026
Vastaus yritykseltä Sofology - Norwich
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.
Great experience at Sofology Norwich
Great experience at Sofology Norwich. Sales assistant Laura was so helpful (without being in any way pushy) and was very conscientious in going through all the options and paperwork. Her colleague John also very sensibly suggested to measure up to double check before purchasing. All in all a very satisfactory experience.
2. helmikuuta 2026
Vastaus yritykseltä Sofology - Norwich
Thank you for this great review Julie!
Great service
Laura Yorke was very helpful both in the store and on the phone when I placed my order. She has a pleasant friendly manner, was well informed without resorting to a hard sell and it was a pleasure to deal with her. Hope the furniture when it arrives is of an equally high standard
2. helmikuuta 2026
Vastaus yritykseltä Sofology - Norwich
Hi there, thank you for your review. Another great review for Laura, we will make sure to pass this on! Have a nice day.
New sofaFrom start to finish excellent service
From start to finish excellent service very helpful very pleased with our purchase didn’t catch the gentleman name who served us 💯 many thanks
2. helmikuuta 2026
Vastaus yritykseltä Sofology - Norwich
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.
Friendly and professional service from…
Friendly and professional service from the Norwich branch. Mark looked after us and was informative and so helpful. Thanks all - would recommend
1. helmikuuta 2026
Vastaus yritykseltä Sofology - Norwich
Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊
Fantastic Service
Fantastic service, really happy with our purchase and Mel from Norwich branch was top notch. We can’t wait to get our comfy new sofa 🤩
1. helmikuuta 2026
Vastaus yritykseltä Sofology - Norwich
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Mark was the person to support us to…
Mark was the person to support us to buy the sofa, and made our experience very positive and easy to complete. Highly recommended.
1. helmikuuta 2026
Vastaus yritykseltä Sofology - Norwich
Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊
Vastaus yritykseltä Sofology - Norwich
Thank you for sharing your experience
Mark was extremely helpful in every way…
Mark was extremely helpful in every way - taking us through various options thoroughly and in a very friendly manner. Much appreciated.
24. tammikuuta 2026
Vastaus yritykseltä Sofology - Norwich
Hi there, thank you for your review. Another great review for Mark, we will make sure to pass this on! Have a nice day.
Great customer service
Great customer service. Mel was extremely knowledgeable and offered great guidance, taking the time to explain everything about our purchase. He was thorough, professional, and attentive throughout. We left very pleased to have found exactly what we wanted.
24. tammikuuta 2026
Vastaus yritykseltä Sofology - Norwich
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.
Great experience
The sales personnel were really knowledgable about their product and were not pushy. The quality of the product was excellant and our sales consultant Marcus Batch completed our purchase explaining everything to us enabling us to sign in confidence.
25. tammikuuta 2026
Vastaus yritykseltä Sofology - Norwich
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Vastaus yritykseltä Sofology - Norwich
Thank you for sharing your experience James :-)
Declan 5 stars!!
Declan greeted me on my 1st visit to the store I knew already what I wanted so he talked me through everything and reassured me from start to finish!
Had a few nightmares on day 1 due to my own fault for not measuring the space for the sofa! 2nd day i visited declan and told him I've made a mistake the sofa will b 2 big I need 2 go for the smaller version! Although this was a little complicated at 1st the monies was transferred over to the new sofa!
Thank you so much for your help and understanding! Now all I gotta do is wait for the sofa to arrive!
1 happy customer and a daughter who swindled an electric chair 💺 added to package!! Hahaha thank you again!
Highly Recommend 🌟🌟🌟🌟🌟
24. tammikuuta 2026
Vastaus yritykseltä Sofology - Norwich
Hi there, it’s great to hear you would recommend us after your recent visit to Sofology. We hope you found the perfect sofa!
I had a fantastic experience at…
I had a fantastic experience at Sofology Norwich, mainly thanks to Marcus Batch, who was my sales consultant. From the moment we started speaking, he was friendly, professional, and extremely helpful.
Marcus took the time to understand what I was looking for, explained all the options clearly, and guided me through the process without any pressure at all. His knowledge and honest advice really helped me make the best choice, and I felt confident and reassured throughout.
Outstanding customer service and a genuinely positive experience. Marcus is an excellent sales consultant and a real credit to Sofology. I would highly recommend both him and the Norwich store.
25. tammikuuta 2026
Vastaus yritykseltä Sofology - Norwich
Thank you so much for sharing your positive experience and for recommending us after your recent visit to Sofology. We're delighted to hear that your time with us was enjoyable, and we truly hope you found the perfect sofa to suit your home and style. If you have any further questions or need assistance with your purchase, please know that our team is always here to help. Your feedback means a lot to us, and we look forward to welcoming you back in the future!
Marcus
Marcus, the sales assistant was great. Let us look around at our pace before he approached us and was extremely pleasant. Very helpful and not pushy at all. Gave us all the information we needed. Came back the following week, sought him out and bought a sofa. Great job from him, well done.
25. tammikuuta 2026
Vastaus yritykseltä Sofology - Norwich
Thank you for taking the time to leave a 5-star review!😊
Great Sofa Shopping Experience
Staff are helpful but not overbearing, the sofas in the shop are probably the best around, all very different some ultra modern and some very traditional
24. tammikuuta 2026
Vastaus yritykseltä Sofology - Norwich
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Great service and great sofas
Went to the Norwich branch and Mark was an excellent representative.
He showed and explained to me the different sofas I was interested in.
Even gave my 3 year old a balloon to keep her occupied.
The sofas are of great quality and comfort and Mark helped me choose the one I needed.
Great service
Thank you
Mohamed.
24. tammikuuta 2026
Vastaus yritykseltä Sofology - Norwich
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.
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