Purchased my first ever sofa for my first home, Happy made it the easiest experience! He was beyond helpful and attentive without being pushy or over the top, he was knowledgable and also very good at... Näytä lisää
Yritys on vastannut
Sijainti
Vaihda sijaintiaWhite City Retail Park, M16 0RP Manchester, GB
•Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
The staff were friendly but not pushy and that is what we like , to be left alone to browse but have someone there if we ask . All in all we bought a sofa after lots of trying the style we wanted from... Näytä lisää
A great experience with top level customer care both from the sales exec Will who spent so much time with us helping with colours and understanding exactly what we wanted. Wasn't pushy what so ever ju... Näytä lisää
Yritys on vastannut
Very helpful staff and excellent choice of sofas, being able to walk around to find a sofa I like and then get assistance,and not being approached as soon as I walk in the door.
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Yhteystiedot
White City Retail Park, M16 0RP, Manchester, Yhdistynyt kuningaskunta
4,8
Erinomainen
2 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
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Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Thankyou for the help given today 27-12-2025.
Justine Kennedy, the sales person who dealt with us was today, was so very helpful. Explaining how the configuration of the suites worked. Which we had no idea about. It was such a big help.
27. joulukuuta 2025
Vastaus yritykseltä Sofology - Manchester
Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!
Excellent Service
Lean was extremely helpful, clearly explaining the features of the sofas and the various options available. She was patient and thorough, guiding us through every step—from selecting the right options to completing the finance application. Thank you, Lean, for such excellent service.
27. joulukuuta 2025
Vastaus yritykseltä Sofology - Manchester
We are very pleased to hear that you have had a great experience while ordering with us. Thank you for taking the time to give us your feedback. 😊
Will was very patient with me
Will was very patient with me, answered all my questions.
26. joulukuuta 2025
Vastaus yritykseltä Sofology - Manchester
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Happy with the purchase and service-Will
I ordered a lovely sofa and was assisted by Will. I felt I was given really good advice. All stages - from start to finish- were very clearly explained. Will also helped to sort out the finance side. I really appreciated the time, space and freedom I was given to look around, ask questions and make the decision. I never felt pushed or pressured into making purchase decision on the spot. Will made the experience pleasant and stress free. I would definitely recommend and visit the store again.
14. joulukuuta 2025
Vastaus yritykseltä Sofology - Manchester
Hi there, thank you for taking the time to leave a 5-star review!😊
Customer service is excellent
Customer service is excellent. Love my new sofa. 1st time I used Sofology and the experience was great. The in-store representative, (Happy at Old Trafford) was very knowledgable and attentive to our requirements. He took his time to discuss options with me and was very patient with my grumpy husband. Delivery was on time, sofa quality is great. The whole experience was seamless. I will certainly be ordering from here again in future. Thank you.
25. lokakuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Sofology - Manchester
What an amazing review, thank you so much for taking the time to write this 😊
Very professional and efficient team…
Very professional and efficient team member called Happy . Assisted and made the whole transaction easy to understand without pushing .
17. joulukuuta 2025
Vastaus yritykseltä Sofology - Manchester
Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊
I am waiting for my sofa desperately
I am waiting for my sofa desperately, over all customer service is best and very helpful.
11. joulukuuta 2025
Vastaus yritykseltä Sofology - Manchester
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Good atmosphere
Good atmosphere, no mither great staff
Good attitude and knowledgeable
4. joulukuuta 2025
Vastaus yritykseltä Sofology - Manchester
Hi there, thank you for taking the time to leave a 5-star review!😊
My experience once fantastic they… excellent
My experience once fantastic they explain everything to me. It was easy and straightforward.
6. joulukuuta 2025
Vastaus yritykseltä Sofology - Manchester
Hi there, thank you for taking the time to leave a 5-star review
Friendly not pushy staff
Friendly not pushy staff. Talk you through different options. Positive experience.
2. joulukuuta 2025
Vastaus yritykseltä Sofology - Manchester
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Understanding
They were very helpful and understanding to help you the best way. We were very picky to choose what we want because of my husband health situation.they weren’t rushing us we took our time and made a discussion.
24. marraskuuta 2025
Vastaus yritykseltä Sofology - Manchester
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.
Vastaus yritykseltä Sofology - Manchester
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Will was great
Will was great! Really good customer service and looked after us when buying our first ever big purchase!
22. marraskuuta 2025
Vastaus yritykseltä Sofology - Manchester
Thank you for sharing your experience :-)
Will was really helpful helping us…
Will was really helpful helping us choose and buy our sofas. Thanks
19. lokakuuta 2025
Vastaus yritykseltä Sofology - Manchester
Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that Will was able to assist you in choosing and purchasing your sofas. Providing excellent customer service is our top priority, and it's great to know that we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Enjoy your new sofas!
very professional service and attitude
19. marraskuuta 2025
Vastaus yritykseltä Sofology - Manchester
Hello, thank you so much for your review. We are so happy to hear this!
Very helpful member of staff helped us…
Very helpful member of staff helped us as soon as we decided what we wanted
18. lokakuuta 2025
Vastaus yritykseltä Sofology - Manchester
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Store staffs Professional integrity
The store staffs were super helpful, patient, and friendly, offering valuable advice that helped in choosing furniture satisfying my domestic need.
15. marraskuuta 2025
Vastaus yritykseltä Sofology - Manchester
Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊
I would have given Leanne 10 if…
I would have given Leanne 10 if it went up to 10 👌🏻
18. marraskuuta 2025
Vastaus yritykseltä Sofology - Manchester
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
There was a wide range of options which…
There was a wide range of options which was great. We felt no pressure purchasing the sofa, the sales person was great.. we saw him 3 times before finally settling on a sofa and he was helpful and patient with us each time.
15. marraskuuta 2025
Vastaus yritykseltä Sofology - Manchester
Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊
Vastaus yritykseltä Sofology - Manchester
Hi there, thank you for taking the time to leave a 5-star review!😊
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