Amazing customer service from the store manager and sales assistant Marissa. They were knowledgeable about the products they were selling and were extremely helpful and kind. I would 100% recommend... Näytä lisää
Yritys on vastannut
Unit C1, Inverness Business Retail Pk 1a, Eastfield Way, Inverness, IV2 7GD, IV2 7GD Inverness, GB
•Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Amazing customer service from the store manager and sales assistant Marissa. They were knowledgeable about the products they were selling and were extremely helpful and kind. I would 100% recommend... Näytä lisää
Yritys on vastannut
Hassle free tried in store Inverness before purchasing Julie Featch was very helpful and set it all up through email. Would highly recommend.
Yritys on vastannut
Excellent service, advice & ideas from the shops sales person. We were given ideas on what type of sofa would look good in our living room & also the position of the sofa to maximise how good it looke... Näytä lisää
Yritys on vastannut
We had a fantastic experience at Sofology (Inverness) thanks to our salesman Aaron. He knew the range extremely well and took the time to really listen to what we were looking for. He wasn’t pushy at... Näytä lisää
Yritys on vastannut
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Unit C1, Inverness Business Retail Pk 1a, Eastfield Way, Inverness, IV2 7GD, IV2 7GD, Inverness, Yhdistynyt kuningaskunta
Pyytää asiakkailta arvosteluja
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Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Sofology
We ordered 3 sofas. There was a little bit of a muddle with knowing exactly what was happening with delivery, we live in Orkney so this always happens, but it was easily sorted. One sofa had a damaged wire, we got a replacement part quickly enough, but they had nobody available in our area to fit the part nor to repair the felt once repair was done. We were left to sort it out ourselves. This wasn’t ideal because there is not this type of service in the area. We would’ve had to take the sofa back to Inverness/Aberdeen for this to be done. When ordering the sofa we specifically asked about this type of thing and were assured Sofology cover Orkney. Had we known then what we know now we may not have gone ahead with the purchase.
We have made a repair doing as little as possibly to the sofa, it’s working again now, but still feel a little let down. Service promised doesn’t match up to service promised.
We went into the Inverness store today and the assistant couldn't have been more helpful. We saw the perfect sofa but needed to double check a measurement so after we did this at home we went ahead and ordered online. Slick easy online ordering system. Can't wait for sofa to come!
The staff at sofology were most helpful when I was looking to purchase new sofas. Nothing was too much trouble, moving chairs and leather samples around .Overall it was an enjoyable experience.
Staff were excellent, knowledgeable and friendly ,not pushy like some other companies.
Made you feel really special, thank you Christine and Ann a great team.
Visited the Inverness store. Staff were lovely and informative. Didn’t feel pressured into buying anything which is a nice change. I ordered online as I was trying to decide between two sofas and took my time and eventually placed the order online which was very easy to do.
I had to phone store as wanted to make a change to my order. Aaron dealt with my requirements and made me feel reassured at all times. He double checked my amended order and I now look forward to my purchase. Thank you Aaron
We had a few visits to Sofology before we decided on the Carrera. Each visit to the store the staff welcomed us and were happy to leave us to browse and help us with any questions.Christine was great once we decided on the Carrera ,she discussed what style we would like recliner no recliner,how the headrests worked,how to maintain it,explained about the cleaning products that were available,the insurance that protects against accidental damage. She also explained about the interest free credit finance option. Christine we felt just wanted to do her very best for us,she is an asset to the team.
Everything was explained, there was very little questioning required.
There was no hard sale tactics, staff were friendly and helpful.
All staff very welcoming, friendly and helpful. Never felt under any pressure to make a purchase. On our second visit we did place an order, which was a stress free process.
Staff were very patient helpful. & Gave good advice.
Julie was nice, did not push or follow you about the store. Which is my pet hate.
Thank you would ship again
No real issues, more information needed when electrical items are involved especially amps to a particular unit
The member of staff who helped us buy our sofa was great, she was there if you needed to ask any questions but was in the back ground as we looked around and tried many sofas
Had a great time at sofology Inverness purchasing our new sofa.
All the staff were lovely, especially Aaron who has only been in the job for a week. Really made us feel stress free and enjoyable experience
Christine at the Inverness Sofology was
Very helpful and she made purchasing a sofa a pleasure.
Many thanks Christine.
The moment we walked into the store we were greeted by cheerful and helpful members of staff who explained about the different types of sofas and left us to look around at our leisure. We returned a short time later to order our sofas and Christine was so nice and helpful she explained all the different options we could have on the sofas we chose (material, leather, and the different types of recliners that were available) she was so patient and let us take our time to make final decision. Your staff are obviously well trained and knowledgable in the products you are selling.
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