Although I haven’t received sofas ordered as it’s 12 weeks for delivery, the service whilst deciding & choosing with this company was outstanding. I have a lady called Vanessa helping me in the Hove s... Näytä lisää
Yritys on vastannut
Sijainti
Vaihda sijaintiaUnit 4b Goldstone Retail Park, Newton Road, BN3 7PN Hove, GB
•Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Friendly supportive staff. No heavy sales talk. Clear explanations and understanding of needs. Thankyou Lyn and John
Yritys on vastannut
Sofology had numerous sofas in more fabric and colour choices than elsewhere. The showrooms were welcoming. The staff weren’t pushy at all and gave time and space for browsing. After a short while we... Näytä lisää
Yritys on vastannut
We were looking for a 2 seater and a 3 seater sofa with electric recliners. We were greeted by a lovely lady assistant called Polly, soon after we started browsing and she was SO helpful. Nothing was... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Yhteystiedot
Unit 4b Goldstone Retail Park, Newton Road, BN3 7PN, Hove, Yhdistynyt kuningaskunta
4,8
Erinomainen
2 t. arvostelua
Pyytää asiakkailta arvosteluja
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Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Vastaus yritykseltä Sofology - Hove
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Came to hove store Friday hove store
Came to hove store Friday, we knew what we wanted already and drew made to process lovely and quick, very efficient. Thank you drew, we are looking forward to seeing our sofa.
1. elokuuta 2025
Vastaus yritykseltä Sofology - Hove
Thank you so much for taking the time to share your wonderful feedback with us! We're thrilled to hear that your experience at our Hove store was efficient and enjoyable. We truly appreciate your kind words and your perfect rating. We hope you love your new sofa and look forward to welcoming you back to Sofology in the future.
No pressure
Happy with choice, quality and value for money - but best thing was to be left alone to consider things without pressure. Sales associate (Drew from Hove) stepped in when we needed questions answered then stepped away whilst we considered. Refreshing.
1. elokuuta 2025
Vastaus yritykseltä Sofology - Hove
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you are happy with your choice, the quality, and the value for money.We look forward to welcoming you back to Sofology Hove in the future!
Very attentive staff
Very attentive staff , which is great I did not have to go to them they came to us and wanted to give us as much information as possible and guidance . Good knowledge on the products and offered great suggestions .
I have been on holiday for 2 weeks and obviously taking advantage of retail therapy and I can tell you with 100 % certainty that I could tell, my partner and I were not a bother to the sales team and we did not have to work hard to spend .
Well done !
22. heinäkuuta 2025
Vastaus yritykseltä Sofology - Hove
Hi there, it sounds like you were well looked after in-store! We're pleased that you're happy with the service and we will make sure to pass this on. Thank you for taking the time to leave a review 😊
Sofology the best place to buy your sofa …
Finding the right sofa has been hard given so many shops available. At Sofology the process was simple and staff made you feel comfortable. Went in a couple of times and Polly & Drew were so helpful. Can’t wait for our purchase and highly recommend.
27. heinäkuuta 2025
Vastaus yritykseltä Sofology - Hove
Thank you for choosing Sofology Sarah!
Helpful staff
27. heinäkuuta 2025
Vastaus yritykseltä Sofology - Hove
Thank you for awarding us 5 stars Ian
Thank you Drew!
We had truly excellent customer service from Drew at the Hove store. He was so polite, helpful and patient with us - even when we dithered for ages about the fabric! We never once felt pressured or hurried.
Sofology, Hove is very lucky to have such a genuine person on the team.
And he even laughed at our jokes- which is truly above and beyond.
Many thanks, Drew!
Kate and Steve
26. heinäkuuta 2025
Vastaus yritykseltä Sofology - Hove
Hi there, it sounds like you were well looked after in-store! We're pleased that you're happy with the service and we will make sure to pass this onto Drew. Thank you for taking the time to leave a review 😊
Great experience
Great experience from start to finish.
What attended to by Drew who was extremely helpful, polite and professional.
26. heinäkuuta 2025
Vastaus yritykseltä Sofology - Hove
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Thank you Karl
Karl helped us to find the suite to suit us. He was helpful/charming and non pushy which was excellent.
He listened to our requirements and likes and dislikes and guided us with helpful suggestions.
The cost was favourably too I am pleased to say
22. heinäkuuta 2025
Vastaus yritykseltä Sofology - Hove
Hi there, thank you for your review. Another great review for Karl, we will make sure to pass this on! Have a nice day.
The person we dealt with
The person we dealt with, Richard, from the Hove, East Sussex branch was amazing!!! Knowledgeable, very helpful and funny. Give this guy a pay rise...
23. heinäkuuta 2025
Vastaus yritykseltä Sofology - Hove
Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you had a positive experience at Sofology. If you have any further questions or need assistance in the future, please don't hesitate to contact us, we will be more than happy to help😊
Sofa shopping
Rich was our store assistant who was very knowledgeable, also listened to what I wanted and how I wanted it to look, wasn’t pushy or disrespectful. Made the whole thing a enjoyable experience
19. heinäkuuta 2025
Vastaus yritykseltä Sofology - Hove
Thank you for choosing Sofology and awarding us 5 stars :-)
Sales Team v helpful and knowledgeable
Sales Team v helpful and knowledgeable
Was good to visit store to see and sit on sofa before purchasing
14. heinäkuuta 2025
Vastaus yritykseltä Sofology - Hove
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Vastaus yritykseltä Sofology - Hove
Thank you for taking the time to share your feedback with us.
If there's anything specific about your experience that you feel could have been better, please don't hesitate to let us know.
Thank you once again for your review, and we hope you enjoy your new sofa!
Polly was really helpful in helping us…
Polly was really helpful in helping us make our decision today
13. heinäkuuta 2025
Vastaus yritykseltä Sofology - Hove
Thank you for sharing your experience! Excellent customer service is our priority, and it’s wonderful to hear she made a positive impact.
If you have questions or need help in the future, don’t hesitate to reach out. We look forward to welcoming you back to Sofology Hove!
The employee we dealt with.
13. heinäkuuta 2025
Vastaus yritykseltä Sofology - Hove
Thank you for your review! We're delighted to hear you had a positive experience with our team at Sofology Hove. Your feedback is invaluable and encourages us to continue providing excellent service. If you need further assistance, please feel free to reach out. Thanks again for your support!
Great friendly professional service…
Great friendly professional service made really easy
11. heinäkuuta 2025
Vastaus yritykseltä Sofology - Hove
Thank you for your wonderful review!
Sofology Experience
Sofology Experience
James from the Hove branch was excellent Didn’t oversell and was very knowledgeable and helpful
7. heinäkuuta 2025
Vastaus yritykseltä Sofology - Hove
Hi there, thank you for your review. Another great review for James, we will make sure to pass this on! Have a nice day.
Relaxed and not pressured
Initially on arrival we asked about recliners and were told where they were and was left to brouse for a while. We liked that as we don't like to feel pressured. Polly came over after a while and we had a chat about what we wanted and she was very knowlegeable. There was plenty of choice but we were never pushed into making a decision.
It was a nice change to be left to browse.
1. heinäkuuta 2025
Vastaus yritykseltä Sofology - Hove
Thank you so much for taking the time to share your positive experience with us!
Great personalised customer experience…
Great personalised customer experience with James
4. heinäkuuta 2025
Vastaus yritykseltä Sofology - Hove
Thank you so much for taking the time to share your wonderful feedback with us.
Karl was very professional and had a…
Karl was very professional and had a great sense of humour. Was a pleasure to do business with him.
4. heinäkuuta 2025
Vastaus yritykseltä Sofology - Hove
Thank you so much for taking the time to share your wonderful feedback with us.
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