My wife dislikes being followed by sales people, and she didn't have the best first visit because of this (other sofa shops were worse I must say). On our return however Si was very respectful lettin... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
We found the whole experience very easy and relaxing. No pressure from the staff but Dave was on hand to answer all our questions. He was very helpful, friendly and knowledgeable, which made the w... Näytä lisää
Yritys on vastannut
The purchase of our sofa was an excellent process from start to finish. World class customer service from the Hedge End team which we can highly recommend. Pressureless, patient, superb product knowle... Näytä lisää
Yritys on vastannut
Marie, our salesperson approached after a while browsing and asked if she could help. She had great product knowledge and gave us time to consider our options. We are very pleased with the service and... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Yhteystiedot
Unit 2A, Hedge End Retail Park, SO30 4RT, Southampton, Yhdistynyt kuningaskunta
- 03448639051
4,9
Erinomainen
3 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Excellent service from Natasha when I…
Excellent service from Natasha when I brought my hard of hearing mother in to view. Great level of information without being pushy.
Thank you to George when placing order.
24. helmikuuta 2026
Vastaus yritykseltä Sofology - Hedge End
Thank you for awarding us 5 stars Mrs Allinson
Well trained staff
Well trained staff, friendly and professional. Made me feel like a valued customer.
They made plenty of time for us. We didn't feel pressurized or rushed.
23. helmikuuta 2026
Vastaus yritykseltä Sofology - Hedge End
Thank you for awarding us 5 stars Barbara :-)
Kevin was very helpful and…
Kevin was very helpful and knowledgeable. Wasn't pushy and left me to it but answered all of my questions when needed. Would definitely use sofology again.
17. helmikuuta 2026
Vastaus yritykseltä Sofology - Hedge End
Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Kevin. Have a great day 😊
A really good shopping experience
The staff were friendly but not pushy,Natasha was knowledgeable about the products and able to answer all questions we had, she didn’t rush us and was happy to leave us to discuss our choices without her when asked. I would recommend sofology and Natasha in particular to friends and family.
23. helmikuuta 2026
Vastaus yritykseltä Sofology - Hedge End
Hi there, thank you so much for your review. We're pleased that you're happy with the service provided by Natasha and that you would recommend us! Have a great day 😊
Ohps did the review under the small…
Ohps did the review under the small extra order we made later. Hope you can transfer the text to the right place!
23. helmikuuta 2026
Vastaus yritykseltä Sofology - Hedge End
Hi there, thanks for taking the time to let us know!
Helpful staff
Matt was very helpful and knowledgeable. He listened to our requirements and showed us the sofa we didn't know we wanted until we saw it. Thank you Matt.
21. helmikuuta 2026
Vastaus yritykseltä Sofology - Hedge End
Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Matt. Have a great day 😊
Vastaus yritykseltä Sofology - Hedge End
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Our experience with sofology was…
Our experience with sofology was excellent. The xxx assistant was lovely and grand very informative of the sofa and chair we ordered.
22. helmikuuta 2026
Vastaus yritykseltä Sofology - Hedge End
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Fantastic service
Fantastic service. Answered all our questions. Really helpful and friendly. Nothing was too much trouble :) Thank you Radhika
20. helmikuuta 2026
Vastaus yritykseltä Sofology - Hedge End
Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Radhika. Have a great day 😊
Great experience
Great experience, very patient with us choosing colours and explained the whole process really well!
20. helmikuuta 2026
Vastaus yritykseltä Sofology - Hedge End
Hi there, thank you for your review. We're really pleased you were provided with all the information you needed, we hope this helped you choose the perfect sofa!
Great customer service in Hedge End store from Mathieu
Needed a new sofa and popped into a number of shops at Hedge End. Sofology (Hedge End) was the only store where we were actually asked if we needed help.
Mathieu not only asked what we were looking for, but had an extensive knowledge of the products and was able to show us a variety of sodas that may meet our requirement.
Once we found the right match, Mathieu talked us though the options and the process overall, emailing us confirmation of the style and sizes so we could go away to think about things.
Overall great experience. Sofa now ordered and looking forward to its arrival.
Thanks Mathieu!
20. helmikuuta 2026
Vastaus yritykseltä Sofology - Hedge End
Hi there, it sounds like you were well looked after in-store! We're pleased that you're happy with the service provided by Mathieu and we will make sure to pass this on. Thank you for taking the time to leave a review 😊
Found Natasha extremely helpful
Found Natasha extremely helpful, super knowledgable and very attentive.
Great visit.
18. helmikuuta 2026
Vastaus yritykseltä Sofology - Hedge End
Hi there, thank you for your review. Another great review for Natasha, we will make sure to pass this on! Have a nice day.
Very helpful and friendly staff
Very helpful and friendly staff. Went to great lengths to ensure we were happy
18. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Sofology - Hedge End
Thank you for sharing your experience Carole :-)
Lovely friendly and very helpful young…
Lovely friendly and very helpful young lady.
15. helmikuuta 2026
Vastaus yritykseltä Sofology - Hedge End
Thank you for sharing your experience Mrs Sloan
Vastaus yritykseltä Sofology - Hedge End
Thank you for awarding us 5 stars Mrs Cole!
Marc was courteous and professional and…
Marc was courteous and professional and gave us time as a family to make the purchase whilst feeling no pressure
17. helmikuuta 2026
Vastaus yritykseltä Sofology - Hedge End
Thank you for awarding us 5 stars Mr Warnes
Vastaus yritykseltä Sofology - Hedge End
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Friendly and Helpful
Great atmosphere. Staff are very knowledgeable and friendly. Great service. Would highly recommend.
15. helmikuuta 2026
Vastaus yritykseltä Sofology - Hedge End
Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊
Vastaus yritykseltä Sofology - Hedge End
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
Visited today 15th Feb 26.
Visited today 15th Feb 26.
We already knew what we liked, Mathiew gave us good advice and was polite and not pushy.
So we bought a new sofa, cheers Mathiew 👊
15. helmikuuta 2026
Vastaus yritykseltä Sofology - Hedge End
Hi there, thank you for your review. Another great review for Mathiew, we will make sure to pass this on! Have a nice day.
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