Sofology - Cannock Arvostelua 2 652

TrustScore 5/5 tähteä

4,9

Unit 4, Cannock Gateway Retail Park, Eastern Way, WS11 8XR Cannock, GB


Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

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Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

We visited the sofology store in Cannock. Jess served us , after explaining to her what we were looking for she gave us a tour of the shop showing all their sofas meeting our requirements, she was ver... Näytä lisää

Yritys on vastannut

Saanut 4/5 tähteä

When we walked into the store the USUAL thing happened and we were immediately approached by a Sales person. As we were only looking at furniture for our apartment she left us to browse, which we... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

A good selection of Sofas to choose from, no high pressure sales left alone to browse at our leisure .very helpful and knowledgeable staff especially Kim at the Cannock store who answered all or ques... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

I visited the Cannock store and Kimberly went above and beyond to help me phoning other stores locally. I returned shortly after and once again she was friendly and went beyond excellence. Her attit... Näytä lisää

Yritys on vastannut


Yrityksen tiedot

  1. Sohvat
  2. Huonekalutarvikkeet
  3. Huonekaluliike
  4. Kodintarvikeliike
  5. Olohuonekalusteiden myynti
  6. Verhoiluliike

Yrityksen kirjoittama

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Yhteystiedot

  • Unit 4, Cannock Gateway Retail Park, Eastern Way, WS11 8XR, Cannock, Yhdistynyt kuningaskunta

4,9

Erinomainen

TrustScore 5/5 tähteä

3 t. arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

The Vast majority of selections and the…

The Vast majority of selections and the customisation of the products. The staff were very helpful and not pushy for sale. Gave us plenty of time to have a look and decide we're very helpful with the available options.

31. joulukuuta 2025
Sofology - Cannock-logo

Vastaus yritykseltä Sofology - Cannock

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Saanut 5/5 tähteä

I was more than pleased with the…

I was more than pleased with the service received in choosing a new sofa yesterday, I think the experience was due to the assistance that we had from Shannon, she was excellent an couldn’t do enough to help us, she made suggestions an assisted us in trying several sofa configurations and wasn’t over powering but very supportive and honest an helpful.

30. joulukuuta 2025
Sofology - Cannock-logo

Vastaus yritykseltä Sofology - Cannock

Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!

Saanut 5/5 tähteä

Linda the sales woman was very…

Linda the sales woman was very knowledgeable and gave great advice and help enabling us to choose the right sofa for us.

30. joulukuuta 2025
Sofology - Cannock-logo

Vastaus yritykseltä Sofology - Cannock

Hi there, thanks for your 5-star review, we really appreciate the feedback 😊

Saanut 5/5 tähteä

Just been in to find and buy a sofa

Just been in to find and buy a sofa. Kim helped us a lot and was very patient and helpful. Didn’t feel pushed or sold to at all. Thank you Kim! I can’t speak for the sofa yet, but can highly recommend the Cannock store

30. joulukuuta 2025
Sofology - Cannock-logo

Vastaus yritykseltä Sofology - Cannock

Hi there, it’s great to hear you would recommend us after your recent visit to Sofology. We hope you found the perfect sofa!

Saanut 5/5 tähteä

Great staff Sonny really helped us and…

Great staff Sonny really helped us and was really supportive and patient.

29. joulukuuta 2025
Sofology - Cannock-logo

Vastaus yritykseltä Sofology - Cannock

Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology.

Saanut 5/5 tähteä

Wasn't pressured

Wasn't pressured, was left to look around and was available when we needed to purchase.
The lady really knew her stuff with regards the product and it was a very simple process to purchase.

28. joulukuuta 2025
Sofology - Cannock-logo

Vastaus yritykseltä Sofology - Cannock

Thank you so much for your 5-star review!

Saanut 5/5 tähteä

Great service

Went several weeks before Christmas found the experience relaxed and casual. The staff were genuine and let you look around. We found our sofa and asked for help and Kim duly obliged. She was friendly, knowledgable, professional and gave us all the information we needed to make an informed decision. We didn’t want to purchase there and then and Kim was not pushy and kept all the information for a return visit. We went in today asked for Kim who again couldn’t have been more of a help in ordering our sofa and reiterated all the information to ensure we ordered exactly what we wanted. Also there was an offer on so the final price was less than previously quoted. Thanks Kim great service.

28. joulukuuta 2025
Sofology - Cannock-logo

Vastaus yritykseltä Sofology - Cannock

Thank you so much for your 5-star review!

Saanut 5/5 tähteä

Very friendly staff without being…

Very friendly staff without being overpowering - offered a drink as soon as we went into the shop - showed us everything we asked for
Thank you Sunny

27. joulukuuta 2025
Sofology - Cannock-logo

Vastaus yritykseltä Sofology - Cannock

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

Saanut 5/5 tähteä

Shannon was excellent

Shannon was excellent. She was very knowledgeable and patient with us while we came to our decision

27. joulukuuta 2025
Sofology - Cannock-logo

Vastaus yritykseltä Sofology - Cannock

Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊

Saanut 5/5 tähteä

Beautifully laid out store with plenty…

Beautifully laid out store with plenty of choices of sofas. Kimberley proved very helpful without being pushy. Once we had made a choice Kimberley was on hand to give us the advice we needed. Altogether a very pleasant experience.

26. joulukuuta 2025
Sofology - Cannock-logo

Vastaus yritykseltä Sofology - Cannock

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Saanut 5/5 tähteä

Sofology only place to buy your sofa from

Our sales consultant was very patient, knowledgeable above all open and honest. Nothing was too much and on hand for any queries we had.

21. joulukuuta 2025
Sofology - Cannock-logo

Vastaus yritykseltä Sofology - Cannock

Hi there, thanks for your 5-star review, we really appreciate the feedback!

Saanut 1/5 tähteä

Zero Customer Service

It’s now January 5th and I’ve still received no response from Sofology, despite repeated attempts to contact them. I even had an email back, asking me if I was trying to arrange delivery! This company is awful. I’ve spent over £12,000 in 7 years, I’ll never spend another penny. And I will make sure that everyone I speak to knows to avoid them.

18. joulukuuta 2025
Oma-aloitteinen arvostelu
Sofology - Cannock-logo

Vastaus yritykseltä Sofology - Cannock

Hi there, we are disappointed to hear that you might not have had the best experience. If you do need to discuss this further, please do not hesitate to contact our Customer Care Team and we will be more than happy to help.

Saanut 5/5 tähteä
Sofology - Cannock-logo

Vastaus yritykseltä Sofology - Cannock

Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!

Saanut 5/5 tähteä

Sunny from Cannock store was really…

Sunny from Cannock store was really helpful, sent a good amount of time talking us through everything we needed to know, happy with my choice ~ can’t wait to receive my sofa now!!

17. joulukuuta 2025
Sofology - Cannock-logo

Vastaus yritykseltä Sofology - Cannock

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

Saanut 1/5 tähteä

I am waiting an urgent call from a…

I am waiting an urgent call from a manager. Twice now you have failed delivery. And when I phone they don’t know where my order is and I have a ticket raised from Saturday. I have no sofa. It’s a week before Christmas where we have family over with no where to sit.

17. joulukuuta 2025
Oma-aloitteinen arvostelu
Sofology - Cannock-logo

Vastaus yritykseltä Sofology - Cannock

Thank you for sharing your review. We're sorry to hear about your experience and would love the opportunity to look into this further for you. Please feel free to email us at social.media.complaints@sofology.co.uk with your review and account details, and our team will be happy to assist.

Saanut 5/5 tähteä

Shannon

Shannon, the lady who helped us on both occasions, when we first came to look and today when we purchased the sofas could not have been more helpful. Her lovely customer service and recommendations definitely encouraged us to go with sofology. She was absolutely fantastic!

15. joulukuuta 2025
Sofology - Cannock-logo

Vastaus yritykseltä Sofology - Cannock

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Saanut 5/5 tähteä

Great service

Great service

12. joulukuuta 2025
Sofology - Cannock-logo

Vastaus yritykseltä Sofology - Cannock

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Saanut 5/5 tähteä

Staff friendly not pressured left to…

Staff friendly not pressured left to browse but staff helpful when needed.

11. joulukuuta 2025
Sofology - Cannock-logo

Vastaus yritykseltä Sofology - Cannock

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

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