Sofology - Brent Cross Arvostelua 

We visited Sofology Brent Cross today and purchased a Heston recliner. From the moment we walked in, Raza was welcoming, informative, and friendly. He took the time to explain our options without any pressure and made the whole experience smooth and delightful. Really impressed with the customer service – thank you, Raza!

Assured the sofa would fit no matter what (removed legs, break into parts, take through window). Lost full deposit when it turned out that wouldn’t be possible. Huge let down at 20% of sofa cost.

Sofology clinched it for me because they have classic styles amongst all the bling which is fine but not my thing, even more importantly the one I chose (Hackney 4 seater sofa with memory foam)) is incredibly comfortable (so end up sleeping on it sometimes).
Plus they offer an interest free finance option which I chose over 2 years.

Vast selection of sofas at every price range and styles not available at other furniture shops. Sales staff Junaid is very helpful and friendly. Had good knowledge on the sofas we chose and went clearly through the finance procedure

Amazing service!

Marijana at the Brent Cross branch, very honest clear and helpful with our sofa shopping journey.

Raza talked us through all the options available to us, why they would benefit us and discussed our concerns in detail. He helped us decide what would work best for our family and our home. He was super friendly from the moment we walked into the store. Thank you Raza!

Great service

The service was professional and friendly. We were given clear information on a range of questions and time to consider options.
We ended up buying on the spot!

Helpful service and accommodation

All good. Friendly and helpful staff with no heavy sale. Allowed to browse freely.

The staff at Brent Cross took tine to help us match the sofa fabric and colour with the paint and carpet sample we had, and helped us choose the correct sofas to suit our room. At no time did we feel under pressure to buy, and there was no hard sell from the staff.

Sales assistant excellent

The 2 managers, Halel and Saj, helped us all the way

Mariana was excellent in assisting us help choose the entire package for our sofa

Great experience detailed information about my purchase from Mariana

Lied too when ordering the sofa, then it takes 3 days to get a response after contacting, while the staff are friendly on the phone there hands are tied unfortunately

Staff member was very polite and friendly. Made sure that I had all the measurements correct and gave me alternatives and explained everything to me in great detail! Very welcoming experience

I had a great experience here choosing a new sofa. The staff were friendly and I didn’t feel any pressure to buy. Raza introduced himself and then left me to browse alone which was much appreciated. Once I had settled on a sofa, Raza’s knowledge of the product was invaluable and helped me to decide on colour, size etc… in a fraction of the time it would have taken me to decide on my own. I highly recommend the Brent Cross Sofology store. Amazing Sofas and great staff. Thank you Raza!

Great experience at Brent Cross Sofology. Really good selection of sofas and helpful sales people who aren’t pushy.
Jay was really friendly and helpful when it came to placing our order.
Looking forward to receiving our Sofas in due course.