I reached out to Customer Service regarding damages with my order, in which some items were received broken. In no time I received an email back to compensate the damaged items. I am very pleased with... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Customers service is amazing. I just contacted them to let them know about a possible problem with a new product. Was not expecting to get free replacements, which was them going above and beyond in m... Näytä lisää
Fantastic customer service! I had sent an email a few months back enquiring about the orange mango zero sugar that had disappeared from shelves. They assured me it would be back in stock in the future... Näytä lisää
I bought a machine on Amazon and I tough it wasn't working. I bought directly on the Sodastream Web site. The morning after I realized that I did not insert the gaz botte the right way. I asked for a... Näytä lisää
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
I reached out to Customer Service…
I reached out to Customer Service regarding damages with my order, in which some items were received broken. In no time I received an email back to compensate the damaged items. I am very pleased with their professional services, quick response and kind gestures. Thank you SodaStream!!
Very thoughtful staff
Very thoughtful staff, and what can one say otherwise? Cannot live without those bubbles! Thks Sodastream!
Customers service is amazing
Customers service is amazing. I just contacted them to let them know about a possible problem with a new product. Was not expecting to get free replacements, which was them going above and beyond in my opinion. I love my soda stream
Easyjet refund
I bought a machine on Amazon and I tough it wasn't working. I bought directly on the Sodastream Web site. The morning after I realized that I did not insert the gaz botte the right way. I asked for a refund and the person treated my request immediatly.
Customer service is great
Customer service is great. Responsive and helpful. Overall good experience with SodaStream.
Michel was very helpful and the service…
Michel was very helpful and the service was very quick
Excellent customer service experience
Excellent customer service experience. My request was processed quickly, exceeding my expectations. I highly recommend SodaStream.
Fantastic customer service
Fantastic customer service! I had sent an email a few months back enquiring about the orange mango zero sugar that had disappeared from shelves. They assured me it would be back in stock in the future. Last week I received an email letting me know that it was now available and offered 15% off. Loina, the customer service rep made this a seamless experience. Thank you Loina!
Great product, experience and customer service
Great product, experience and fantastic customer service. Thanks Mika!
A quick solution to my problem
A quick solution to my problem . I wish all companies were as responsive as sodastream
The whole team was friendly and…
The whole team was friendly and helpful. They resolved my issue quickly, and I really appreciate the great service!
The shipping took longer then I would…
The shipping took longer then I would have wanted
Excellent customer support and as…
Excellent customer support and as always an excellent product !, thank you SodaStream
I had mistakenly ordered Ginger Ale…
I had mistakenly ordered Ginger Ale instead of Diet Ginger Ale for my wife (on Labour Day so no support was available). I sent in an email and the next morning I got a quick response. Michel was outstanding to deal with. She immediately understood my mistake and concern and put me at ease. She explained she could retrieve my order even though it had started through the shipping process, credit my credit card, then provide an order with the right Diet Ginger Ale. All in all a very pleasant experience!
i had questions i wanted to ask and…
i had questions i wanted to ask and they were answered quickly. service was outstanding. issues i had were resolved
SodaStream eTerra malfuntion
Cynthia provided excellent service. She was professional, knowledgeable and very patient as I tried to connect via the video link to show what was happening with my machine and was able to offer an alternative way for me to provide that information. I was pleased with the result that a replacement e-Terra machine would be provided.
The best customer service
The best customer service. Everyone listens and helps. No stress
eXCELLENT SERVICE!
What an organised company
What an organised company. I ordered my replacement cylinders from Amazon which was a mistake because I had ordered the wrong size and they couldn't be returned. I called SodaStream and they immediately exchanged the wrong sized cylinder for the correct ones for no charge. Their support was super polite and helpful. I have to add my wife loves her SodaStream!
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Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
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