Smile Kitchens Arvostelua 

We arranged for a quick consultation meeting with one of the designers. Uploaded the specs. The designer was unprepared with a very poor internet connection. He would try to show us designs which would take ages to load up on his, what seemed to us, a phone tethered connection.
Kept cutting mid-sentence. In the end, we ended the meeting. We had other work meetings in place and pushed it back for this meet.
Absolutely appalling from the onset. Avoid.

From our very first appointment with Huse, he paid close attention to what we were looking to achieve with our kitchen & utility room and he gave us multiple options to achieve that according to our budget. Huse was really easy to work with and was always happy to tweak things or answer my numerous questions. We originally were going to get our kitchen from somewhere else that didn’t offer the same personal service as Smile, but after my first appointment with Huse I wanted to re-think and we made the decision to go with Smile - and I’m so glad we did.
All samples were received quickly, with options in there Huse thought we might like to look at in addition to ones discussed. Great service and I would thoroughly recommend.

Alicia was amazing in helping me create my dream kitchen, nothing was too much trouble and she was very patient every time I changed my mind on something! Her knowledge of the products was really good, so she was able to advise me on what would work best, but I didn’t feel pushed into any decision. I would totally recommend the design process and Alicia and I can’t wait for my new kitchen to be delivered.

Corinne was knowledgeable, friendly and really helpful, turning the kitchen in our head to a real life design!

Corinne was super helpful throughout the process. She understood our brief and suggested improvements. The samples arrived promptly and were good quality, looking forward to the kitchen arriving. Aftercare team also got in touch quickly. So far so good!

Jack F has been absolutely amazing throughout the install. We opted to install ourselves and anytime we had any questions or concerns Jack always sorted us out. The design, delivery, aftercare service has been second to none and the quality of the units and doors is extremely good.

The Smile team have been wonderfully supportive throughout our kitchen project. The design team accommodated various changes as we homed in on our final design. The delivery team were happy to split the delivery of the kitchen and utility units to help our install team and the aftersales support was faultless in ironing out a few wrinkles in the process - always responsive, always quick. Our installers were impressed with the quality of the units and the solid wood doors. If you're looking for a supplier, pick Smile!

Jennifer Ings was my designer and she designed a beautiful kitchen based off of my colours and style I was looking for. The process was easy and she was really kind. They take on board everything you might want and are very clear about what they can and can’t achieve.

Where do I start?? Smile kitchens have been INCREDIBLE from start to finish creating my dream kitchen. Tom the designer was so patient and helpful as we worked through ideas. He really knew his stuff and had great suggestions. The after care has been great too, they were in touch with my fitter when he had questions and the fact it arrives fabricated makes things so much easier for the fitter. The finish on the kitchen is gorgeous. It feels expensive and looks exactly as I had dreamed but was literally half the price of any other kitchens we considered. I would highly recommend Smile!

Martyn has been amazing through the whole process from start to finish, great communication and design, I would highly recomend.

Service was fabulous. Our designer Katie Denton was always very responsive, made great suggestions and was able to talk me through every stage of the process. I really valued her input during the process.

I have nothing but positive things to say about my experience with Smile Kitchens and particularly with my kitchen designer Alicia, who was so warm, knowledgeable and made every appointment something I looked forward to.

Coming from a design background I was very particular about what I wanted, and probably asked a lot more questions and took a lot more time making final decisions - but Alicia guided me through the process with confidence and never once made me feel I was taking up too much of her time.

I'm so excited for our kitchen, and really don't believe I could have designed something of the same quality with anyone else. I'll genuinely miss my design appointments, which says it all!

We were recommended Smile Kitchens by a neighbour who has the most gorgeous kitchen. Based on our experience so far, I have nothing but good things to say!! Jane Thyeson is our Kitchen Designer, and she has been an absolute delight to work with. The design process has been so thorough, seamless and really enjoyable. Jane has been so patient with us changing our minds a lot, has never made us feel like we are hassle and I believe she just genuinely cares about the end result. There are no pushy sales tactics and it seems like Smile Kitchens have options to suit varying budgets. We've just put our order through for our kitchen and couldn't be more excited for it to arrive. Thank you, Jane, you are the best!!  

I love my new kitchen. I couldn’t find a colour I really liked anywhere and so did the colour match service which was fab so please with how it timed out. Smile were really easy to work with and the end result looks super stylish and top quality.

Martyn has been brilliant throughout the design process of my 3 rooms, pantry, mud room and laundry, nothing was too much trouble, I would highly recommend.

Our kitchen designer, Katie, was a pleasure to work with, making the experience stress-free, informative, seamless, and no pressure. The kitchen was just what we wanted, and she designed it beautifully, suggesting things we didn't even know we wanted. She also sent us samples in the post that arrived very quickly, which we are able to return after use, which made choosing easier.

By far the best experience I’ve had with any kitchen designer by miles - I got a same day appointment which was online - no trekking to a showroom - thanks to Tom who listened to what I wanted and came up with some great suggestions as to how to configure the units to maximise the space potential. Would highly recommend

Friendly and efficient kitchen delivery, explained parts well and went through the paperwork so we were clear on it all. Couple of small dent made to one wall when bringing parts through which will need filling

Had an appointment booked, reminders all sent, even an hour before - used this link to join. Sat on Zoom for 20 minutes having cleared my diary of commercial and money making appointments. I then called, was on hold for 5 minutes after being told they had no diary appointments today. Then she announced Miss "Smile" was off sick today, and they even had the cheek to allege they had emailed me, a clear lie especially as I did not receive one and received reminders all day! Unbelievable and certainly not a "smiley" experience. A near miss!!

Following on from their reply.. that only adds salt to a wound. As it entirely overlooks the fact I was sent a REMINDER an hour before the appointment; it was this reminder link I used to join. If they had emailed and cancelled the appointment, no link would have arrived in my inbox. Equally when I called their representatives had no clue about any appointments. We all screw up, but some accept it and hold their hands up, others lie! If you have pride in your communications skills, you are delusional.

We absolutely love our new kitchen!

Izzy guided us through the process with great patience and a real eye for detail. In the end, we decided to go ahead with Smile because the design she came up with made much better use of the available space than other companies had been able to offer us. It is a genuinely personal service tailored to your requirements.

The after care was first class, too. We were short of a unit handle when the delivery was made. It arrived the following day after a quick phone call.

The delivery lads were excellent. They arrived around 8 am and unloaded all of the pre-assembled units, handling them with great care and ensuring that no unnecessary knocks to either the kitchen or walls occurred. They were the only Smile employees that I actually met in-person and they were really good ambassadors for the company.

The quality of the finished product is unbelievable. The kitchen has transformed the feel of our entire house, and at a much more affordable price than other brands of similar quality.

Thank you Izzy and the rest of the team at Smile for a really positive experience. 100% recommended.