Ordered, paid, shipped, delivered, no dramas. Just the way it should be, comms were excellent at every stage, no spam (yet). The speaker was also £20 cheaper even than Amazon, so another plus. I would... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
I recently ordered a turntable and speakers from smart home.absolutely fantastic item £50 cheaper than there rivals for the exact same items. cannot rave about this company enough from the moment I o... Näytä lisää
Yritys on vastannut
I bought some normal3 earbuds from smarthomesounds and recieved a £10 discount for signing up which was very good. The earbuds arrive a couple of days after they were ordered in perfect condition. The... Näytä lisää
Upon arrival I was greeted by a huge smile and very polite welcome . After a fantastic flat white I was invited to listen to some different systems in a very modern sound proof room this maximized my... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Erilaisten ulkoisten lähteiden tuottama tieto
Smart Home Sounds are experts in Sonos. Our trained team can help you select the system that is right for you. Once you have chosen your system, we can help you with the setup and configuration of your Sonos product
Yhteystiedot
Yhdistynyt kuningaskunta
- 0800 677 1100
- info@smarthomesounds.co.uk
- smarthomesounds.co.uk
4,9
Erinomainen
2 t. arvostelua
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 48 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Excellent
Very easy to deal with, on time delivery, would definitely use again
5. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Smarthomesounds
Hi Glen,
Thank you for your kind review! We're so happy that our services met your expectations!
All the best :)
SHS
Bought numerous Sonos units and all…
Bought numerous Sonos units and all well priced with brilliant communication and delivery time!
27. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Smarthomesounds
Hi Stuart,
Thank you for your kind review! We're so happy to have you back and you are still impressed with our services!
All the best :D
SHS
Website easy to navigate
Website easy to navigate, very prompt delivery, excellent speakers - sonos era 100. Will probably add to these in the future
30. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Smarthomesounds
Hello Dee, thanks so much for leaving us this awesome review! - SHS :D
Brilliant experience
Brilliant experience dealing with customer service team.
Everyone was so helpful.
Replacement item recieved with thanks.
Would recommend this company 👌
25. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Smarthomesounds
Hi Fiona,
Thank you for your kind review and recommendation! We are so happy that we could help dealing with your replacement!
All the best :)
SHS
A* service
A* service, quick delivery and very responsive via email when I had a query. Would highly recommend for any purchases.
27. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Smarthomesounds
Hi Mick,
Thank you for your kind review! We are happy that you are satisfied with our services and we hope to see you again soon!
All the best :D
SHS
Fantastic support - great result
I knew some of the items I wanted for a great music experience in my new home, but was not sure how I was going to achieve it as the house was an old farmhouse with wiring challenges. I went back and forth many times with Smart Home Sounds and each time a greater understanding was achieved on both sides, with a lot of patience on their part. I am really happy with the end result and would highly recommend them.
21. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Smarthomesounds
Hello Teg, thank you so much for this wonderful review! We're so pleased we could help with your new home, it's always exciting to see these kinds of projects come through! Wishing you all the best - SHS :D
First purchase from Smarthomesounds
First purchase from Smarthomesounds and couldn’t be more happy, Excellent product at a very reasonable price and fast free delivery, what more can you ask for 👍
21. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Smarthomesounds
Hi John,
Thank you for your kind review! We're pleased to hear that your purchase went smoothly!
All the best :)
SHS
Competitive prices and super fast…
Competitive prices and super fast delivery
21. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Smarthomesounds
Hi Stuart,
thank you for your review! We are glad you were pleased with our service and we hope you enjoy your new product!
All the best :)
SHS
Absolutely recommend this company
My daughters wanted to get a special present for their dad's 60th birthday and he is over the moon with the sound quality, aesthetics and user experience of the Pro -Ject T1 Evo Black turntable system.
Thank you Jamie for your time, patience and expertise. From start to finish this was a professional and reliable service with awesome customer service.
Very secure packaging on arrival..My husband is now enjoying his new toy..Thank you very much
Camille and girls
20. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Smarthomesounds
Hi Camille,
Thank you so much for your lovely review! We’re thrilled to hear your husband is enjoying his Pro-Ject T1 Evo turntable and We’ll be sure to pass your kind words on to Jamie. We’re delighted everything from service to delivery met your expectations and we hope to hear from you again!
All the best :)
SHS
Smart Home Sounds are Smart!
This is the 2nd time I have used Smart Home Sounds, and the reason I came back the 2nd time, is because the initial purchase was easy, they had a good price, the finance options were simple, straightforward, and effective. This time I wanted some information about the turntable I was buying, and upon that advice, I purchased it. Very good staff with excellent knowledge of what they are selling. Highly recommended.
17. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Smarthomesounds
Hi Colin,
Thank you for choosing Smart Home Sounds again, your continued support really means a lot to us! We’re so pleased to hear that both your experiences have been smooth and straightforward, from pricing and finance options to getting the right advice for your turntable purchase.
Thanks for your recommendation and enjoy your new setup!
All the best :D
SHS
Really good company to work with
Really good company to work with
,fast delivery and the best price on the net and a 6 year guarantee .set the system (sonos) at the weekend really good well pleased
18. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Smarthomesounds
Hi John,
Thanks so much for your kind words! We're thrilled to hear you're happy with your Sonos system and that everything from price to delivery met your expectations. Enjoy your new setup!
All the best,
SHS :)
Highly Recommend
I’m so happy with my JBL Charge 6, fantastic price, excellent communication and delivery arrived so smoothly! Highly recommend this business, 10/10 service.
15. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Smarthomesounds
Hi Lisa,
thanks so much for the kind words! We’re really glad to hear you’re enjoying your JBL Charge 6
and It’s brilliant to know everything went smoothly from ordering through to delivery, and that our communication hit the mark as well!
All the best, SHS :)
Early delivery and great products
Early delivery period for both products I ordered. And the product [sony tv and soundbar] meets my expectations.
20. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Smarthomesounds
Hi Abdurrashid, Thank you for your great review! We are so pleased that we could have helped! - SHS :D
Excellent service
Helpful and pleasant staff. Ordered speakers at 4pm and they arrived the following day. Excellent service.
12. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Smarthomesounds
Hi Tim,
Thank you for your kind words! We're really pleased to hear you had a great experience with our team and that your speakers arrived so quickly. We truly appreciate your support and hope you enjoy your new setup!
All the best,
SHS :)
Rega io amplifier and Kyte speaker bundle
I received lots of useful information that helped me with my purchase. Everything was compatible with my own system. All great and sounds great.
13. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Smarthomesounds
Hi Barry, Thank you for your kind feedback! We're really glad to hear the information was helpful and that everything worked seamlessly with your system. It's great to know you're enjoying the sound too, your support means a lot to us! All the best - SHS :D
New record player and amp package
Great product and service at the best bargain price I could fined very very pleased enough said!
14. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Smarthomesounds
Hi Charlie, thank you for your kind review! We’re delighted to hear you’re pleased with both the product and the value you received. Your support really means a lot to us! - SHS :)
Fast and good prices
Second time ordering from here. Fast delivery of quality Sonos products at great prices. Great service
10. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Smarthomesounds
Hi Tom, Thank you for your lovely review and for choosing Smart Home Sounds again! It means a lot to us to have your continued support, and we look forward to helping you again in the future! - best wishes, SHS :D
Great service and communication
Great service and communication. Fast delivery. Great product with a great warranty.
17. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Smarthomesounds
Hi Jack, We're thrilled you had a great experience! Thanks for the 5-star review and for appreciating our service, fast delivery, and warranty.
All the best from SHS :)
Excellent buying experience.
When searching for a specific turntable, for my Grandson's Birthday present, Smarthomesounds was listed. I wasn't aware of their existence!
Their price was the same or less than other major sellers with the advantage of a £10 voucher for a first order.
I took advantage of the Paypal "Pay in three" offer and went ahead with the purchase.
Their website is very easy to navigate with lots of useful information for each product. The purchase went through without any problems and the included delivery was next day (Saturday).
I was informed, by e-mail, of the complete order progress, from start to finish.
I would highly recommend this business.
14. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Smarthomesounds
Hi Peter
Many thanks for your order with SHS and for taking the time to leave such a lovely review!
It's great to hear you enjoyed your shopping experience with us and we really appreciate your invaluable feedback.
We hope your Grandson has a great birthday and that he enjoys his present.
Please feel free to let us know if there's anything we can do to help with any future projects - SHS
Warranty issues
I purchased a Samsung Q80D QLED TV from Smart Home Sounds, which was advertised as including a “Free 5-Year Warranty.” Unfortunately, when I needed warranty support, the retailer refused to honour it, citing promotional terms and claiming it was my responsibility to register with Samsung within 90 days.
Despite sending emails explaining my situation, I received no helpful response, and no effort was made to assist me as a customer. This was extremely disappointing, especially given the cost and the way the product was advertised.
Thankfully, Samsung themselves repaired the TV promptly, replacing the backlight and main board, and the picture is now perfect. That said, my experience with Smart Home Sounds leaves me unable to recommend them, as they clearly don’t go the extra mile for customers.
1. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Smarthomesounds
Hello Dave,
Thank you for taking the time to leave your feedback.
You mentioned that the free 5-year warranty was an important reason for choosing to purchase from us.
Where we advertise the extended warranty, we also display the warranty registration information in two separate places before checkout, including links to Samsung’s terms and conditions and instructions on how to redeem the offer, so you know before purchasing that you will need to redeem the warranty.
As part of Samsung’s promotion, the extended warranty must be registered directly with Samsung within 90 days of purchase. This requirement is set by Samsung and applies to all retailers participating in the promotion, and unfortunately retailers aren’t able to override or backdate registrations outside of this window.
Following your emails, our support team responded promptly and also liaised with Samsung on multiple occasions to see whether a goodwill repair could be arranged or if the warranty could be extended despite the registration window having passed. As the promotion is administered directly by Samsung, these decisions ultimately sit with them.
That said, we’re very pleased to hear that Samsung were able to repair your TV promptly and that everything is now working perfectly again. - SHS
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