I really do not like the new website design for 2026. Not only have they put several unnecessary pushes to be able to submit reviews many of the features are unnecessary. You are now required to uploa... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
I really do not like the new website design for 2026. Not only have they put several unnecessary pushes to be able to submit reviews many of the features are unnecessary. You are now required to uploa... Näytä lisää
Yritys on vastannut
I spent all this time filling out every section of the review, got green check marks across the board, and still couldn’t submit it. No error message, no explanation — just nothing. Total waste of t... Näytä lisää
Yritys on vastannut
On 14th of Jan I wrote a review on sitejabber. They notified that review will be posted within 48 hrs but this timeline had already been completed and I haven't received any confirmation for my revie... Näytä lisää
Yritys on vastannut
so I might expand on this later.... but basically 2 things: 1) the view count on SJ is false. it's wrong. the view count will increase before your review goes live, and will also increase wh... Näytä lisää
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Founded in 2006, SmartCustomer is a mission-driven organization with a proven commitment to bringing honesty and transparency to any online purchase. We’ve helped over 200M buyers make smarter purchasing decisions. SmartCustomer amplifies real voices so everyone can find and share feedback on businesses and their products online. SmartCustomer is the only review platform to be both funded by the US government’s National Science Foundation and an official Google review partner.
700 El Camino Real Suite 120, 94025, Menlo Park, Yhdysvallat
On vastannut 61 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 2 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

Vastaus yritykseltä SmartCustomer
I left a review about a Bosisto's product. It was a lenghty one about the ingredients on their nasal spray which was not published on Sitejabber. They deleted it with no explanation. This leads me to believe that they are not a true representation of uncontrolled customer reviews. - response to reply by Sitejabber - it's been months and still not there 🤔

Vastaus yritykseltä SmartCustomer
Numerous people on Sitejabber.com--allegedly a job search evaluation site--gave bad reviews on a supposed job search site called "LENSA". What immediately made me suspicious of both Sitejabbera and Lensa is that Lensa answered a lot of the complainants by writing that "Lensa reached out to the complainant on Sitejabber's Job Resolution site bit got no answer".
What?! Why would the rater of a job search website have a "job resolution site? They would have no information qualifications or manpower to do this.
Sounds as if Lensa owns Sitejabber or something else shady is going on. I'd run like hell from both!

Vastaus yritykseltä SmartCustomer
One of the best review platform in the world

Vastaus yritykseltä SmartCustomer
Sitejabber is a criminal enterprise. They only allow (un-verified) negative reviews (denying all positive reviews - we had 100s denied) and then try to blackmail you into buying their premium "service" in order to receive positive reviews. Beyond predatory scam.

Vastaus yritykseltä SmartCustomer
...until I had an experience with an actual scam website - MBenzGram.com. Trustpilot picked up on them posting a bunch of fake reviews, where they have a 2.2 star average and a warning label. On SiteJabber, the scam website has 4.35 stars and tons and tons of fake reviews that there seems to be no way to report or have taken down. Now I realize that TrustPilot is better.

Vastaus yritykseltä SmartCustomer
That is profitable software.we can make money easily.it can trading gain autopilot it.

Vastaus yritykseltä SmartCustomer
Another scam website similar to a company that goes by Ye$p and unfortunately, they had defame your company end in name of “customers service” the ones that are defrauding legal small businesses.
So after some digging we found out that they somehow got a fraudulent grant from the National Science Foundation what a bunch of garbage. This is where we're going to start to complain and we're going to get to the bottom of this fraudulent grant that they got.
Secondly if you don't pay for their so-called services then your website and legitimate reviews Gets stifled.
A scam is a scam is a scam no matter which way you try to spin it sitejabber is a scam website.
Do not pay these ass-holes a dime.
keep stifling our reviews we're coming after your bull-$hits ass company for all the fraud that it has done.
The employees for this company please be aware and be warned you're working for a fraudulent company who defrauds small business.
you will only waste your time, dont try this website , you will only waste your time, dont try this website

Vastaus yritykseltä SmartCustomer
SiteJabber was referring its visitors to a one star review of my website at the Better Business Bureau (BBB), which does not exist! My website has not been reviewed by the BBB. SiteJabber must be mistaking identity of someone else and unintentionally spreading false BBB rating, thus unintentionally defamating my website with an unintentional libelous claim or reference to a non-existent one-star BBB review. After I've contacted SiteJabber and asked to remove the erroneous reference they did not reply. UPDATE (November 2022): SiteJabber has updated my website review and therefore I upped my review of SiteJabber to 4 stars now.

Vastaus yritykseltä SmartCustomer
This review site is a scam. I received a negative review that was totally untrue. I asked them to remove it and sent proof it was incorrect but they didn't want to know. I know of other business owners that have had fake negative reviews too and site jabber will only remove it if they pay. Also as soon as you start complaining they pay to get to the top of your businesses search results to try and panic you into paying up. Don't use.

Vastaus yritykseltä SmartCustomer
I had an account on Sitejabber for almost a year. I had written 8 reviews and had 8 helpful votes. But then just a few weeks ago, I got shadow-banned—for no apparent reason. All my reviews were removed publicly, and became visible ONLY when I logged in.
I sent Sitejabber an e-mail asking why, but got NO response. So, just for an experiment, I sent them another e-mail (from another account) pretending to be a company manager who didn't like some negative reviews left for his company. And guess what? They RESPONDED! Here's part of their response:
"Thanks for reaching out!
"If you haven't already, I would claim your business profile by registering for a free business account . . . ."
So, if you're a business that's reporting a "problem," they care enough to respond. But if you're "just" a normal user and want to know why you got shadow-banned, they don't care.
Please stay away from this corrupt company! 🤮

Vastaus yritykseltä SmartCustomer
What are up with these poor loading times for logging in

Vastaus yritykseltä SmartCustomer
Excellent site, was able to get a full refund from a terrible scam company in china called ‘light in the box’ After writing a review, how bad light in the box was. Not refunding when the goods have been sent back and very poor quality goods!
I received an email from them offering me a full refund. It took backward and forth with email for 3 weeks until I wrote a dissatisfaction review on sitejabber,
Thank you sitejabber keep up the good work!

Vastaus yritykseltä SmartCustomer

Vastaus yritykseltä SmartCustomer
I've been using sitejabber for a while now. Is one of the best after trustpilot.

Vastaus yritykseltä SmartCustomer
Service is crap and what they offer isn't true. Reviews don't show up, they blame other apps even though they installed theirs and did the setup after any other app was signed up. My Dev has said that they are wrong anyway and that it's because they are reviews from our previous review company. They literally have NO idea what they are doing. They don't understand what e-commerce requires in regards to reviews. They have an extremely high turnover of staff and are not worth even close to the $3400 fee.They dont help you, they promise things that they dont understand let alone can provide. Wouldnt reccomend even if they were $100 for the year.

Vastaus yritykseltä SmartCustomer
Absolutely terrible. They disallow reviews for certain companies..... I wonder if the companies that cannot get bad reviews paid them.........

Vastaus yritykseltä SmartCustomer
I have been using Sitejabber site for almost a year now. I have been able to patronise great and quality brands/products from other people's honest review on the Sitejabber site. These reviews helped me in making informed decisions about which company to patronise and the ones to avoid. The Sitejabber site has really been helpful to my online shopping experience. They are doing a great job.

Vastaus yritykseltä SmartCustomer
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