SmartBiz Bank, N.A. Arvostelua 

16 371
•
TrustScore 4.5/5 tähteä

4,5

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

Very knowledgeable upfront folks to deal with. Very helpful and quick to respond. Would absolutely recommend Smartbiz and will use them again in the future.

Saanut 1/5 tähteä

This is by far the very worst experience I've ever had with a financial institution. Applied for an SBA (7a) loan and was strung along for 3 months and then was held up at the finish line by questions... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Our experience with this SBA Express Loan lender was outstanding. After applying to multiple lenders, we found that they processed our loan faster than the others. They didn’t request unnecessary docu... Näytä lisää

Saanut 5/5 tähteä

Our healthcare business had been growing very quickly over the past 4 years. We had been using short term financing to fill our financial needs during this period, but it was becoming too expensive.... Näytä lisää

Yrityksen tiedot

  1. Rahoituslaitos

Tietoja yrityksestä SmartBiz Bank, N.A.

Yrityksen kirjoittama

SmartBiz Bank Logo

A bank built for small business.

Right-sized loans. Right now.

Apply in minutes.


Support Icon

We support you at every step

Our dedicated teams are here to help you through the loan application process.

SBA Lending Partner Icon

We’re your SBA lending partner

Whether you're expanding, refinancing debt, or boosting cash flow, we’re making the process simple.

Security Icon

We keep your information safe

Our bank-level, 256-bit encryption protects your privacy and keeps your data secure.

Apply Now

Yhteystiedot

4,5

Erinomainen

TrustScore 4.5/5 tähteä

16 t. arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Pyytää asiakkailta arvosteluja

Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja

Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

4,5

Kaikki arvostelut

(16 371)

17 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

Constant Communication

Smartbiz was constantly keeping me updated about where we were in the process and the documents that they needed. I didn’t have to follow up with them because they were following up with me. That is the way businesses should run.

22. syyskuuta 2025
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Stay Away From SmartBiz Loans

My experience with SmartBiz Loans has been frustrating, unprofessional, and ultimately a waste of time. Instead of providing clear guidance, their process is filled with nonsense questions that make no sense and stall applications unnecessarily...

It is actually easier to get a loan directly through the SBA than to deal with SmartBiz. They advertise as a “streamlined SBA loan platform,” but in reality, they complicate the process, drag things out, and give applicants the runaround...

I addressed this specifically to the team: businesses deserve transparency and efficiency — not a maze of delays and confusing requests. There are many better options out there that respect business owners’ time and needs...

For any small business owner considering SmartBiz: look elsewhere. Save yourself the wasted effort and frustration...

19. syyskuuta 2025
Oma-aloitteinen arvostelu
SmartBiz Bank, N.A.-logo

Vastaus yritykseltä SmartBiz Bank, N.A.

Hi Marc,

We’re sorry to hear that your experience didn’t meet expectations. At SmartBiz, our goal is always to help small business owners access affordable capital quickly, and we regret that this process felt frustrating.

To provide some context, once an application is submitted to one of our partner banks, their underwriting team may request additional documentation to verify business revenues or meet regulatory requirements. In your case, the partner bank required additional supporting documents before moving forward. Unfortunately, without those documents, the partner bank could not complete the approval process.

We understand how disappointing this was. Please know that our intent is never to add unnecessary steps. The additional requests came directly from the partner bank’s underwriting team, and any loan decisions are made at their discretion.

Your feedback is very important to us, and we will use it to continue improving transparency and communication in situations like this. We are glad to hear your business was eventually able to secure funding, and we sincerely wish you continued success.

Warm regards,
The SmartBiz Team

Saanut 5/5 tähteä

The team at SmartBiz is amazing!

The team at SmartBiz is amazing! This is my second time working with them to secure an SBA loan, and both experiences have been seamless. The process was smooth, well-organized, and handled with true professionalism. I highly recommend SmartBiz to any business owner looking for an SBA loan.

22. elokuuta 2025
Saanut 5/5 tähteä

2nd time dealing with the SmartBiz…

2nd time dealing with the SmartBiz team. I came back for a reason. Their communication, service, and availability is top notch. Matt Hoey and Tyler wood are amazing to work with. Won’t go anywhere else when I need assistance growing my business.

26. elokuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

I'm surprised by the quality of this…

I'm surprised by the quality of this costumer service, They are professional, but the most importan, They have a great preparation to help customers understand the process and help them complete everything with precision and speed. Great service ever.

22. elokuuta 2025
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

I belive the interest rate is a bit…

I belive the interest rate is a bit outrageous considering I applied for a loan to improve my business! I think 5-7% would be better but 12-13% is completely ridiculous. Will never do that again. Could have gotten credit cards and paid them off monthly with less to no interest.

11. elokuuta 2025
Oma-aloitteinen arvostelu
SmartBiz Bank, N.A.-logo

Vastaus yritykseltä SmartBiz Bank, N.A.

Hi Josh,

Thank you for taking the time to share your experience. We’re genuinely sorry to hear that the rate you accepted didn’t meet your expectations. We understand how important affordable financing is, especially when you’re working hard to grow your business.

Please know that interest rates are influenced by a number of factors, including broader market conditions and individual financial profiles. You can find more information about the SBA loan rates we offer on our website: https://smartbizbank.com/sba-rates-fees

Please also know that your rate is variable, and if the Prime rate changes, your rate will change. For example, if Prime comes down, your rate will come down.

Warm regards,
The SmartBiz Team

Saanut 5/5 tähteä

You Can Count on the SmartBiz Team!

The SmartBiz team, working in harmony with my broker, Brian Watson at StrongTerm, made the lending experience easy and without stress. Kole Iftikhar and the SmartBiz team managed my expectations and kept the ball rolling to the successful and on-time funding of my SBA loan. Their document management process made application and submission a breeze. I feel fortunate to have worked with such a fine group of business professionals. I couldn't recommend them more highly.

30. heinäkuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Exceeded Expectations

I had no expectations when being referred over to Smart Biz Bank from BHG financial but I was pleasantly surprised with the entire process. Everyone I spoke with was professional, transparent, and supportive. I'm very grateful and happy with the overall experience and SmartBiz exceeded my expectations in every step of the process.

11. elokuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Nick Hogan

Nick Hogan, thank you x 2 sincerely!

What a pleasure! Nick is the real reason why all went smoothly. That being said it started out rough on my side. The documents took time gather. It got to a point where I wanted to give up!

He encouraged me to the fullest, to not give up! I’m one person when mind is made up there’s no changing. Nick did a great job of coaching me through the process clearly he did not waste my time or SB time.

If you happen to get him. Trust him and listen to him!
I truly feel lucky to have him during my SBA experience.

30. heinäkuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Best Loan Officer

Bryan, the loan officer was amazing to work with. He went above and beyond to secure the terms for us even when we found lots of road blocks to deal with. Great communication, knowledge, professionalism and attitude.

21. heinäkuuta 2025
Saanut 5/5 tähteä

SmartBiz was incredible to work with…

SmartBiz was incredible to work with and made the entire process very easy. I worked with Joseph and he took the time to understand my business, know what we do, and to care about our needs. I know that with SmartBiz, I am not just another account number, but instead they listen, studied, and understood my business and myself. It was so refreshing to have this level of care. For any business wanting any banking needs, I would highly recommend SmartBiz and am happy that I have established a long term relationship with them!

Cole

2. kesäkuuta 2025
Oma-aloitteinen arvostelu

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