Was worried after seeing some of the negative reviews as I’m in the U.K and knew it would be shipping from overseas , but ordered a Bam Margera board anyways. Arrived within 5 days which was way... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
A really impressive looking helmet....quality product with an awesome paint job...perfectly designed to encourage the young to wear , and keep their heads safe... .and ... they went above and beyo... Näytä lisää
Yritys on vastannut
Further to my review last month . I received an email from Skatepro apologising for the lack of instructions and explaining it was the manufacturer that had decided not to include any. However, I... Näytä lisää
Used Skatepro to order inline wheels that were unavailable in UK. Excellent efficient service and correct product delivered as scheduled. Able to track parcel every step of the way and no extra ch... Näytä lisää
Yrityksen tiedot
Tietoja yrityksestä SkatePro
Yrityksen kirjoittama
SkatePro was founded in 1996 and has grown to become one of the leading international online action sports shops. The company sells and delivers goods to more than 25 countries across Europe and North America.
SkatePro specializes in equipment, accessories and clothing for scooters, skates, boards, BMX, surf and winter sports and sells products for all skill levels and age groups.
The company strives to be trustworthy, professional and competent in relation to sales of products, service, and customer experience. SkatePro’s staff share a passion and knowledge for action sports, and will always be on hand to advise and assist their customers.
Whether you plan to be active on the streets, the slopes, or the water, SkatePro should be your trusted retailer of choice.
The current product range covers:
• Pro Scooters
• Skates & Ice Skates
• Skateboards & Longboards
• Surf & Wakeboards
• Skis & Snowboards
SkatePro also offers the option to create custom-built products:
• Scooter Builder
• Skateboard Builder
• BMX Bike Builder
• Snowboard Package Builder
• Aggressive Skates Builder
SkatePro specializes in equipment, accessories and clothing for scooters, skates, boards, BMX, surf and winter sports and sells products for all skill levels and age groups.
The company strives to be trustworthy, professional and competent in relation to sales of products, service, and customer experience. SkatePro’s staff share a passion and knowledge for action sports, and will always be on hand to advise and assist their customers.
Whether you plan to be active on the streets, the slopes, or the water, SkatePro should be your trusted retailer of choice.
The current product range covers:
• Pro Scooters
• Skates & Ice Skates
• Skateboards & Longboards
• Surf & Wakeboards
• Skis & Snowboards
SkatePro also offers the option to create custom-built products:
• Scooter Builder
• Skateboard Builder
• BMX Bike Builder
• Snowboard Package Builder
• Aggressive Skates Builder
Yhteystiedot
Yhdistynyt kuningaskunta
- 0330 027 0202
- email@skatepro.uk
- skatepro.uk
4,5
Erinomainen
1 t. arvostelua
On vastannut 80 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 24 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Great price fast postage excellent…
Great price fast postage excellent communication must highly recommend
19. huhtikuuta 2024
Oma-aloitteinen arvostelu
Great service and quality products
Great service and quality products. Will definitely use again.
5. huhtikuuta 2024
Oma-aloitteinen arvostelu
Great service
Great service, my daughter had a Dominator Trooper previously to this new Sniper she loves the scooter is well spec’d and rides smoothly
17. huhtikuuta 2024
Oma-aloitteinen arvostelu
Order went well quick shipping bad quality
Order went well quick shipping but unfortunately quality of the item was shoddy
24. huhtikuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä SkatePro
Thank you for taking the time to share your feedback with us. We apologize for any issues you might have had with our product. Please, reach out to us if you think that something is wrong or if you need help in general. All the best.
Great service
Helpful email updates and info on shipping
3. huhtikuuta 2024
Oma-aloitteinen arvostelu
😎👍 all good, all you need, this company has
😎👍 all good, will be using again, highly recommended, cheers guys and dolls
12. huhtikuuta 2024
Oma-aloitteinen arvostelu
Excellent service would recommend
Excellent service would recommend
4. huhtikuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä SkatePro
We appreciate your review :)
Have a lovely day!
Great experience
Ordering online was easy , product arrived in the timescale they gave me.
3. huhtikuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä SkatePro
Thank you for your positive review. We hope you are enjoying our products.
Have a lovely day ❤️
Purchase went well
Purchase went well, arrived in time. And the scooter is very cool.
28. maaliskuuta 2024
Oma-aloitteinen arvostelu
The skates I ordered were great
The skates I order were great.
I wasn't sure on the sizing and the customer care team were great in helping me by asking me to measure the feet and matching me with the right sized product.
7. maaliskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä SkatePro
Thank you for taking the time to share your feedback with us. We are happy to know that you are satisfied with your new skates and our service. All the best.
Still waiting for a response to the…
Still waiting for a response to the problem with items received.
18. maaliskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä SkatePro
Thank you for the time you took writing your review. We apologize for the waiting time. We are trying to come with a reply to all our customers. I can see my colleagues and I are already reviewing your case and will come with a solution for you as soon as possible. // SkatePro Team
Fair price and delivered on time!
4. maaliskuuta 2024
Oma-aloitteinen arvostelu
Great comfy fit
The guards are a really comfortable fit delivery was in good time. My only slight issue is the solid plates are only glued onto the glove not stitched and so there is a great chance of it coming unstuck in time so for price I would have expected them to be of a more durable and secure connection.
9. maaliskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä SkatePro
Thank you for taking the time to share your feedback with us. We remain at your disposal, should you need any support with the product. We apologize for it not matching your expectations. All the best.
The skates were for my 3 year old…
The skates were for my 3 year old grandson. It was his first time on skates. We were a little worried he wouldn’t be able to manage walking in them. Having had some one hold his hand for about 2 mins he was off on his own. Great product 👍🏾
16. maaliskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä SkatePro
Thank you for taking the time to share your feedback with us. We are very glad to know that your grandson is having a great time with the product. All the best.
Great range and best price
Great range and best price. Quick delivery
6. maaliskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä SkatePro
Thank you for taking the time to share your feedback with us. We are glad to know that you had a good experience with our service and products.
Great service and my son is very happy…
Great service and my son is very happy with the skim board
9. maaliskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä SkatePro
Thank you for taking the time to share your feedback with us. We are glad to know that your son is happy with is new skim board.
Do not buy from this company they are a…
Do not buy from this company they are a scam! They Took my money and cancelled my order because my delivery address was different from my billing address (I work away so have parcels delivered to a family member) and now will not give me a refund.
12. maaliskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä SkatePro
Hello Joss.
Thank you for taking some time to leave us a review.
As my colleague informed you, we had to cancel your order because our system flagged it as suspicious. This might be due to the fact that the billing address is different from the shipping address. This happens due to your order being flagged by our system and the payment you have chosen, not providing the security needed.
The reservation disappeared from your account instantly upon cancellation of the order. This means that the money had only being reserved from your account and once the order had being cancelled the reservation disappeared and were available back to your account.
So there was no refund in the way you might have expected. There was only a reservation of the money from your account and once the order was cancelled the reservation was simply disappeared at that moment and the money returned to your account without any notice. This is probably what is confusing you.
We remain at your disposal for anything else needed :)
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