Every single item that I got, mind you I ordered several, was extremely cheap materials and poor stitching. This is actually worse than SHEIN quality clothing- by a landslide! Also to return anything,... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
ZERO STARS!! What an absolute scam! They’re basically a third-party website with NO control over anything you order through them. Once you’ve paid, good luck getting any real help or accountabi... Näytä lisää
Yritys on vastannut
Questo è un sito truffa articoli di qualità più che scadente hanno inviato articoli errati nn solo x il colore ma anche il modello completamente diverso.Anziche rimborsare e restituire l'articolo prop... Näytä lisää
Yritys on vastannut
First time ordering from Sister Party and wish I had read the review before doing so. Appears that they mock up outfits and then AI or photoshop them to improve appeal, once enough orders have been... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Welcome to SisterParty, where fashion meets fun! We are your go-to brand for all things trendy and fabulous.
Yhteystiedot
1,8
Välttävä
356 arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 24 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Do not order from here
Do not order from here! Ordered the beginning of February got delivered mid April only to open package and it’s not even close to what I ordered
17. huhtikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Sisterparty
Dear Brogan,
We sincerely apologize for the extended time it took for your order to arrive. This delay is certainly not the service standard we aim to maintain, and we are currently investigating the reason behind the shipping delay to prevent similar occurrences in the future.
Please rest assured that if the product doesn't match its description or images, we offer a 30-day return or exchange policy. Our team will follow up on your order via email - kindly check your inbox for our updates.
Should you have any further concerns, please don't hesitate to contact us.
Best regards,
Sisterparty Team
complaint@sisterparty.com
Best customer services ever
Best customer services ever! The Dress super pretty
3. huhtikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Sisterparty
Dear Haillian ,
Thank you so much for appreciating our customer service!
We're delighted that you're happy with our products ,maintaining excellent service for all customers is our top priority.
Sisterparty Team
complaint@sisterparty.com
TAKING MONEY AND NO ORDER
I gave 1 star and that is even too much. I tried ordering a dress and they said my credit card is declined, so I tried again to put all my credit card informations. Little did I know, they took my money both times without even confirming the order. So right now I am without the money and also dress is not shipped. I sent this company an email that I want my money back so we will see.
12. huhtikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Sisterparty
Dear Lana,
We regret the issues you’ve faced and want to fix this for you. For faster assistance, please email us your order information, and we’ll handle it right away.
Your cooperation in this matter is greatly appreciated, and we will do our utmost to resolve this issue to your satisfaction.
Sisterparty Team
complaint@sisterparty.com
DO NOT DO IT
DO NOT DO IT. Takes months to ship, didnt deliver to my house even though I put the correct address, so I had to go through GOFO shipping company, which is awesome if you wanna be on hold for 3 days, two hours at a time to reach somebody to re tell them your address. And when I finally got my 3 dresses I ordered, they told me one was out of stock after I already purchased it, and I got sent the complete wrong dress, so I only got ONE of the 3 dresses I ordered. Inconvenience after inconvenience. Save yourself the hassle and order on shein because that’s how low the quality is.
9. huhtikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Sisterparty
Dear Lauren,
We’re really sorry to hear about your experience—that’s not the service we aim to provide. To make things right, could you email us your order info? We’ll do our best to resolve this for you as soon as possible.
We need the order number, recipient name, or email address used for the order. Thank you for your cooperation—we’ll work hard to resolve this.
Sisterparty Team
complaint@sisterparty.com
Would give zero stars if it was an…
Would give zero stars if it was an option I ordered a dress in February and never received it.
Contacted sister party.com they advised me the dress was on pre order it did not specify this on website when I purchased nor when I checked again. I waited a few more weeks still nothing
I requested a refund which I was told they had issued. We are now mid April
Still no dress or refund
Stay away do not lose your money to this scam website!!!
1. helmikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Sisterparty
Dear Kim ,
We are very sorry for the delayed shipment. Our pre-sale products are displayed in the product title. Please rest assured that your order has been cancelled and we are urgently processing your refund. Once the refund is completed, you will receive an email notification, which is expected to be completed within the next 5 days.
Sisterparty Team
complaint@sisterparty.com
MISSING ITEM AND SHIPPING NIGHTMARE
The quality of product is cheap. I ordered 3 items but only two arrived. THE SHIPPING TIME IS WAYYYY TOO LONGGGG (AROUND 2 MONTHS FROM CHINA????)
STAY AWAY FROM THIS COMPANY!
30. maaliskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Sisterparty
Dear Diem,
We are very sorry that you are not satisfied with the transportation speed. We understand that waiting for a package can be a frustrating experience, especially when it doesn’t arrive as quickly as expected.
For the products you are not satisfied with, please rest assured that we provide a 30-day return and exchange service.
In order to solve your problem as soon as possible, we have sent you a detailed letter via complaint@sisterparty.com.
Please check your inbox for this email. We are here to help and ensure that you are completely satisfied with our service.
Sisterparty Team
complaint@sisterparty.com
I’ve contacted them multiple times…
I’ve contacted them multiple times through email no answer it makes me think it’s a scam, I’m wondering when I will get my dress and I wanted to order another one but these reviews are making me not want to.
10. huhtikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Sisterparty
Dear Rebecca ,
Rest assured, it's not a scam.
We have carefully reviewed our email records and found that we did respond to your emails on April 9 and April 11. As our customer service team explained in the email, the product you purchased is a pre-sale item, as indicated in the product title.
We understand that waiting for your order can be challenging, but we kindly ask for your patience.
Sisterparty Team
complaint@sisterparty.com
My order took forever and there is no way to return anything
First of all my order took months to get to me. You can't track the order. They give you a number but sends you to some wonky place. When it finally got here some of the items didn't fit very well and I now want to return some of them. They say to contact Customer Service at the email on the website. The email doesn't work. I get a system error. There is no phone number. There is no way to return them. I won't ever order from here again.
31. maaliskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Sisterparty
Dear Sheri,
We are extremely sorry for the issue. In order to solve your problem quickly, which is our top priority, we would appreciate it if you could contact us through our email and provide your order information so that we can expedite the resolution process.
We are committed to resolving this issue promptly and ensuring that you receive your items.
Sisterparty Team
complaint@sisterparty.com
Worst clothing company I've bought…
Worst clothing company I've bought from. Took over 3 months to arrive, looked nothing like the picture. Refund took months and you had to take multiple photos of all the clothing items to refund which also took month to go back into your account. They take weeks to answer their customer service email.
8. huhtikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Sisterparty
Hello Cerys,
We are extremely sorry for the unpleasant content of your comment. We are fully committed to providing all our customers with a pleasant and satisfactory shopping experience.
To quickly address your issue, we kindly ask if you could contact us through our email address and provide us with your order information. This will enable us to promptly resolve this problem for you.
Sisterparty Team
complaint@sisterparty.com
Warning
Warning. ,, this sisterparty site will make it hard for you to do a refund … wow my first time ordering it ,, the item I ordered came sooo late that I already took my trip and I don’t need the outfit anymore ,,
7. huhtikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Sisterparty
Dear Marijam,
We acknowledge that we have fallen short of your expectations, and we are committed to making it right.
We are currently working on expediting the refund for your cancelled order, which we expect to complete by next week. For the refund of return order, we will submit it as soon as we receive the returned product.
We kindly ask for your patience and understanding.
Sisterparty Team
complaint@sisterparty.com
Super super super :))
Alles hat super funktioniert es kam innerhalb von 3 Wochen und der Artikel war perfekt ohne irgendwelche mängel und hat gepasst wie angegossen
Kann die Seite nur empfehlen :))))
7. huhtikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Sisterparty
Hallo Marley,
Wir freuen uns sehr über Ihr Feedback. Es ist toll zu wissen, dass das Produkt Ihren Erwartungen entsprochen hat und die Größe genau richtig ist. Wenn Sie in Zukunft Fragen haben, zögern Sie bitte nicht, uns zu kontaktieren.
Schwestern-Team
complaint@sisterparty.com
Items not shipped - may be a scam
My order was apparently shipped on 3/5/25 (placed on 2/23/25). Still haven’t received a single item and the last update I have said “USA arrive at international airport” on 3/19. The tracking link they sent me seems like a scam and I am starting to think I’ll never get my items. Seems like I’m out $100. Will not purchase from here again and don’t recommend it for anyone else.
23. helmikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Sisterparty
Dear Jenna ,
Please rest assured that this is not a scam. We understand that order delays may make you feel dissatisfied.
We have taken immediate steps to investigate the situation and have found that there was an unexpected delay in the shipping process. We have already escalated the issue to our logistics team and are working closely with them to expedite the delivery of your order.
We want to assure you that we only provide legitimate tracking links from our trusted logistics partners. However, we also understand that it can be difficult to discern the authenticity of such links, especially when there are delays. If you have any doubts about the tracking link, please do not hesitate to contact our customer support team for further assistance.
We are committed to resolving this issue promptly and ensuring that you receive your items.
Sisterparty Team
complaint@sisterparty.com
Site states “7-20” days to receive
Site states “7-20” days to receive. Ordered Feb 21 for a trip on April 10- 43 days ago and I still haven’t received the items! I’d def not recommend. 1 of 3 items did arrive. That one came by plane- the rest by shipping container. Beware.
5. huhtikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Sisterparty
Hello David,
We are truly sorry to hear that you have encountered such a significant delay in receiving your order.
It is important to us that our customers have a positive shopping experience, and we are committed to addressing this issue promptly. We have escalated your delay parcel to our logistics team and are working closely with them to expedite the delivery.
You can expect a follow-up update from the tracking link within the next few days.
Once again, we apologize for the delay and any inconvenience it has caused.
Sisterparty Team
complaint@sisterparty.com
Ordered on 2/26/2025 to have the items…
Ordered on 2/26/2025 to have the items for a trip planned for April. I am leaving tomorrow and have yet to receive the package. Contacted support this week and they told me that I should receive it in another 2 weeks. Don’t bother ordering from here. They should really put a disclaimer that it’ll take up to 2 months to receive your order.
2. huhtikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Sisterparty
Dear Joanna,
We are very sorry for not receiving your order in a timely manner before your trip. We understand your disappointment and dissatisfaction.
We want to assure you that we are taking immediate action to address this issue. We have escalated your order to our logistics team and are working diligently to expedite the delivery process.
Once again, we apologize for the delay and any inconvenience it has caused. We value your business and hope to regain your trust by resolving this issue promptly.
Sisterparty Team
complaint@sisterparty.com
Preis Leistung Schlecht
Irgendwie kam nur 1 von 3 Teilen an. Das andere Paket ist angeblich seit 1 1/2 Monaten unterwegs. Das Teil, dass angekommen ist, ist von schlechter Qualität. Bisschen wie Shein. Ist auf jeden Fall das Geld nicht wert. Würde nicht nochmal bestellen.
3. huhtikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Sisterparty
Liebe Paulina,
Wir entschuldigen uns aufrichtig für die Unannehmlichkeiten, die durch die Produktqualität und die fehlenden Artikel in Ihrer Bestellung verursacht wurden. Wir schätzen Ihr Feedback sehr und möchten dies so schnell wie möglich für Sie korrigieren.
Um uns zu helfen, das Problem umgehend zu untersuchen und zu lösen, könnten Sie bitte die folgenden Details über unsere E-Mail unten angeben?
Bestellnummer (finden Sie in Ihrer Bestätigungs-E-Mail)
Name des Empfängers (wie auf der Bestellung angegeben)
E-Mail-Adresse, die für die Bestellung verwendet wurde
Zusätzliche Details zum Problem (z. B. Fotos der Produktqualität)
Bitte seien Sie versichert, dass wir ab dem Lieferdatum eine 30-tägige Rückgabe- und Umtauschrichtlinie anbieten. Sobald wir Ihre Informationen erhalten haben, wird unser Team Ihren Fall priorisieren und eine Lösung anbieten.
Wir schätzen Ihre Geduld und Ihr Verständnis zutiefst und setzen uns dafür ein, dass Sie zufrieden sind. Zögern Sie nicht, uns Bescheid zu geben, wenn es noch etwas gibt, bei dem wir Ihnen helfen können.
Schwestern-Team
complaint@sisterparty.com
Order was never shipped
No shipping updates, item took over three weeks and had no updates to whether it had been shipped. I emailed and after 3 weeks it hasn’t even been prepared for shipment- i was promised twice it would be shipped in the next 24 hours and never ever was. I then cancelled my order as it still hadn’t even been prepared. Avoid at all costs!!
2. huhtikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Sisterparty
Hello Sophie,
We sincerely apologize for the significant delay in your order. Rest assured that we are taking immediate and decisive action to address this issue. We will promptly feedback to the relevant operation department to thoroughly verify the exact reason for the delayed delivery. Our team is working diligently to ensure that your refund has been processed in the most urgent manner possible.
Once again, we express our sincere remorse for any inconvenience this delay might have caused you.
Sisterparty Team
complaint@sisterparty.com
perfect dress looked exactly as…
perfect dress looked exactly as advertised had so many compliments on the outfit and was true to size, as a uk customer i found shipping was okay i had no issues x
29. maaliskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Sisterparty
Dear Lucy,
Your review just made our day! We’re so happy that the dress lived up to your expectations and that you got so many compliments. It’s awesome to hear that it was true to size and that the shipping was okay for you.
Your satisfaction is what keeps us going, and we’re grateful for your support. Can’t wait to see what you pick out next time!
Sisterparty Team
complaint@sisterparty.com
Ordered over 2 weeks ago still saying…
Ordered over 2 weeks ago still saying waiting shipping scam try to email them because I wanted the dresses for my birthday and my birthday is tomorrow still not shipped and no reply I wanted a refund but probably won’t get it so just got scammed over 80 pounds and spending that much money on two dresses and paying shipping and them still not be here after over 2 weeks is a joke biggest scam do not buy of this website
18. maaliskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Sisterparty
Dear Katie Finlay,
We are truly sorry to hear that your order could not be delivered in time for your needs. After carefully reviewing your order, we discovered that the two products you purchased are pre-sale items. We regret to inform you that pre-sale products typically have a longer shipping time compared to regular stock items, which is why they were not able to be shipped as quickly as you had hoped.
Please rest assured that we have taken your request to cancel the order very seriously. We have already processed the cancellation, and the refund has been initiated. You can expect the refund to be completed within 2 to 5 working days.
Once again, we sincerely apologize for any inconvenience this delay may have caused you.
Sisterparty Team
complaint@sisterparty.com
2-3 months shipping time from china
Just know this company is not clear in stating it takes 2-3 months for your order to arrive from china :)
1. helmikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Sisterparty
Hi Nimmi,
We sincerely apologize for the inconvenience caused. Unfortunately, we are currently unable to locate the correct order number through the nickname you provided. To ensure we can assist you promptly and effectively, we kindly ask that you send us your order information via complaint@sisterparty.com . This will enable us to verify the details of your order as soon as possible and provide you with a satisfactory response.
Your cooperation in this matter is greatly appreciated, and we will do our utmost to resolve this issue to your satisfaction.
Sisterparty Team
complaint@sisterparty.com
Te darán los planes irresponsables
Horrible , pésimo servicio, hice un pedido y antes de pedir les escribí un email preguntado cuando llegaría, a lo que me respondieron de 2 a 3 días pedí el 3 de marzo y el día 24 les escribí un correo preguntando cuánto tiempo faltaba para que llegue? Y me respondieron que a mediados de abril .😡😡😡😡yo pedí para mi compleanos a final de marzo les escribí súper enfadada que me cancelen la orden que yo necesitaba el vestido para marzo no para abril , me responden ok cancelamos si orden . Y mi F … tiempo ? Ya no tenía tiempo para pedir en ningún lugar .
24. maaliskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Sisterparty
Hola!
Lamentamos que su pedido se haya retrasado y le haya traído una experiencia de compra desagradable.
Esperamos investigar el asunto de inmediato y buscar una solución para usted. ¿¿ puede proporcionarnos los detalles de su pedido por correo electrónico? Información como el número de pedido, el nombre del destinatario y la dirección de correo electrónico vinculada al pedido será muy útil.
No te preocupes, estamos decididos a resolver estos problemas rápidamente.
Equipo de hermanas
complaint@sisterparty.com
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