Every single item that I got, mind you I ordered several, was extremely cheap materials and poor stitching. This is actually worse than SHEIN quality clothing- by a landslide! Also to return anything,... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
ZERO STARS!! What an absolute scam! They’re basically a third-party website with NO control over anything you order through them. Once you’ve paid, good luck getting any real help or accountabi... Näytä lisää
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Questo è un sito truffa articoli di qualità più che scadente hanno inviato articoli errati nn solo x il colore ma anche il modello completamente diverso.Anziche rimborsare e restituire l'articolo prop... Näytä lisää
Yritys on vastannut
First time ordering from Sister Party and wish I had read the review before doing so. Appears that they mock up outfits and then AI or photoshop them to improve appeal, once enough orders have been... Näytä lisää
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Yrityksen tiedot
Yrityksen kirjoittama
Welcome to SisterParty, where fashion meets fun! We are your go-to brand for all things trendy and fabulous.
Yhteystiedot
1,8
Välttävä
356 arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 24 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
My experience was just fine actually
My experience was just fine actually. It is unfortunate they do not have more, if any, reviews on their items on the site. I ordered a dress, which took 2 weeks to delivery to Canada. My tracking updates were pretty accurate. I wasn't overall a fan of the dress, but it cam eas pictures (just a longer torso than anticipated on my part)
13. kesäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Sisterparty
Dear J Salmon,
Thank you very much for your comment.
If you are not satisfied with the product, you can contact our customer service team at support@sisterparty.com within 30 days for return or exchange.
Warm regards,
Sisterparty Team
complaint@sisterparty.com
Avoid!
The clothes take ages to arrive and then when they to arrive they are terrible quality and don’t particularly resemble the images online.
21. toukokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Sisterparty
Dear Liv ,
We sincerely apologize for the extended delivery time and that the product did not meet your expectations. Your satisfaction is extremely important to us, and we truly regret any inconvenience this has caused.
Please rest assured that we offer a 30-day return and exchange policy from the date of receipt. If you are unhappy with the product, simply reach out to our dedicated customer service team, and we’ll be happy to assist you with a return, exchange, or refund—whichever you prefer.
To ensure your case is handled as a priority, you may contact us directly at support@sisterparty.com or complaint@sisterparty.com and we’ll expedite the process for you.
Your patience and understanding are greatly appreciated, and we’re committed to making this right for you.
Sisterparty Team
complaint@sisterparty.com
I ordered a dress weeks ago and it…
I ordered a dress weeks ago and it still hasn't arrived . I have emailed on several occasions just to be fobbed off. I have ordered this dress for a special occasion the end of June. If it doesn't arrive by then I will be absolutely fuming. Not good service at all.
1. toukokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Sisterparty
Dear Lorraine,
We regret any inconvenience you've experienced and would like to investigate this immediately.
To assist you better, please contact our support team at complaint@sisterparty.com with your order number. We'll prioritize resolving this matter for you.
Sisterparty Team
complaint@sisterparty.com
The items that i received are in good…
The items that i received are in good condition.Everything fits perfectly and the quality is great and the prices are unmatched.It took a little while because I’m in the US but it was definitely worth the wait.
13. toukokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Sisterparty
Dear Shaniah,
We truly believe the wait will be worth it once you experience the quality and craftsmanship of our product. Nothing makes us happier than knowing our customers are satisfied.
We’re here to make sure you’re completely happy with your purchase!
Sisterparty Team
complaint@sisterparty.com
SCAM SCAM SCAM
My Order No. SP00267317 is no where to be found! DO NOT ORDER FROM THIS COMPANY! They are a total rip off!! They send you Chinese tracking that never dispatches! SCAM SCAM SCAM!
14. huhtikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Sisterparty
Hello Morgan ,
We are extremely sorry that your parcels have been delayed. Please rest assured that we have been constantly urging the logistics company to prioritize your packages. We understand how important this order is to you and we are doing our utmost to expedite the process.
Your patience is highly appreciated.
Sisterparty Team
complaint@sisterparty.com
I wish I could give a negative star…
I wish I could give a negative star here bc this company is just awful. It took 3 months to receive my order and when I finally got it it was complete garbage. It looked nothing like the pictures and the material was garbage. Now I’m trying to return it and going back and forth with them bc they are trying to give me a credit or a portion of what I paid instead of sending me a shipping label to return for a full refund. I hate companies like this. Don’t order!
2. kesäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Sisterparty
Hello tyler ,
We sincerely apologize for failing to meet your expectations regarding both our product quality and customer service resolution. Please accept our deepest regrets for this unsatisfactory shopping experience.
To address your concerns:
✓ Our 30-day return policy remains fully available to you.
✓ The partial refund and coupon options were offered as possible solutions
✓ Our specialist will write to you within one hour to follow up on your return.Kindly pay attention to the update.
Please rest assured that we will do everything possible to reach a satisfactory resolution for you.
Sisterparty Team
complaint@sisterparty.com
Do not order from here!
Do not order from here! I ordered from this place over a month ago and still have not received my packages. I've also reached out to customer support several times and have not received a response. Save your self the money and stress, and do not order from here.
17. huhtikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Sisterparty
Dear Julianna,
We sincerely apologize for the inconvenience caused by the delayed delivery of your order. Upon investigation, we can confirm that one package from your order has been successfully delivered, and our customer service team has provided the detailed tracking information via email. Should you have any difficulty locating this package, we kindly suggest contacting your local post office using the reference details provided, or alternatively, reaching out to our customer service team for further assistance.
Regarding the second package, we completely understand your frustration with the ongoing delay. While we have been actively following up with the carrier for updates, we regret to inform you that there are certain transportation variables beyond our immediate control. We sincerely appreciate your continued patience during this process.
Additionally, we're concerned to hear that you may not have received our previous communications. We recommend checking your spam/junk folder as sometimes our responses may be filtered there unintentionally. If you're still unable to locate our messages, please contact us directly and we will immediately escalate your case for priority handling.
Your satisfaction is our priority, and we're committed to making this right.
Sisterparty Team
complaint@sisterparty.com
A lot of bad reviews for nothing !
There are a lot of bad reviews out there, but make your own
Experience! I hesitated for a long time and frankly I'm delighted! It's identical to the photo, the announced delivery time (30 days) was respected, no unpleasant surprises. I would definitely recommend this site.
18. toukokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Sisterparty
Dear Es-soujaa,
Thank you so much for your kind review! We're truly happy and encouraged to receive your recognition—it makes all our efforts worthwhile. While we know there are still areas where we can improve, feedback like yours motivates us to keep striving for excellence.
If you ever need anything in the future, don’t hesitate to reach out. We’d be honored to assist you again!
Sisterparty Team
complaint@sisterparty.com
I have placed and paid for a purchase…
I have placed and paid for a purchase but days later still haven’t received any confirmation email? I have emailed the company but no reply. I am started to think this may be a scam looking at the comments?
18. toukokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Sisterparty
Hello ,
We sincerely apologize that you have not received our order confirmation or a reply to your previous inquiry.
Regarding the order confirmation email, please note that our system automatically sends this to the email address provided during checkout immediately after a successful order placement. However, we’ve found that sometimes these emails can be mistakenly filtered into spam or junk folders by email providers. As a first step, we kindly ask you to check these folders in case the confirmation was redirected there.
If you’re still unable to locate the email, please provide us with your order number or any relevant details . This will allow us to quickly verify your order in our system and resend the confirmation or assist you further.
Concerning the unreplied emails you mentioned, we currently don’t have enough information to trace your specific case in our system. Once we receive your order details, we’ll investigate why your previous inquiries may not have been addressed and ensure this matter is resolved promptly.
For immediate assistance, you’re welcome to contact our customer support team at complaint@sisterparty.com. We’ll prioritize your case and provide you with a timely update.
Thank you for bringing this to our attention, and we appreciate your cooperation.
Sisterparty Team
complaint@sisterparty.com
I paid for shipping & haven’t received…
I paid for shipping & haven’t received my birthday dress yet. I’m becoming very anxious that it won’t be here on time bc of the comments. 🥲
Order No. SP00271289
17. toukokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Sisterparty
Dear Kaylah,
First and foremost, we sincerely appreciate you providing your order number in your inquiry. This important detail allows us to quickly locate and verify your specific order in our system, enabling us to investigate and resolve your concern more efficiently.
Please rest assured that our service team is already looking into this matter with high priority. We will be following up with you via email . Kindly monitor your email inbox (including your spam/junk folder, just in case) for our response within the next 1 hour.
We're fully committed to ensuring your complete satisfaction with our service.
Sisterparty Team
complaint@sisterparty.com
No contact from the company after 2…
No contact from the company after 2 emails. Bought and paid for on may 5th and the order never updates. I paid for shipping and nothing. Scam!!!!
SP00269571
5. toukokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Sisterparty
Hello,
We sincerely apologize for any confusion regarding communications. After carefully reviewing our email records, our team responded to your inquiries on May 13th and May 14th, providing the requested parcel information at that time.
We regret to hear that you may not have received these responses, and we truly appreciate you bringing this to our attention. We recommend checking your spam/junk folder for our previous emails.
Please be assured that your order has been successfully processed for a refund. If you still haven't received the refund notification, please contact our customer service team at complaint@sisterparty.com.
We value your patience and understanding in this matter.
Please don't hesitate to reach out if you require any additional assistance.
Sisterparty Team
complaint@sisterparty.com
Would (Should) be a full 5 Stars.....
The only reason they didnt get 5 stars is because of how long it took to get to me. It took 2 months to get to me. I realized as weeks passed that it was on a cargo ship. so not really their fault. I chose the free shipping option when i shouldve just paid the shipping fee.
Shipping aside, I have to say that the costumer Service was impeccable! with every single frustrated email I sent, they have kept in contact and got back to me within a few hours through email. They were so sweet and so understanding and kept assuring me that even though its taking long, I will be happy with my purchase. They were right!! when my dress came in....omg, it is stunning, I fell in love, and I dont even care I had to wait.
Their sweet customer care and stunning dress will make me come back for more! Ill just be sure to order them much in advance ;)
30. huhtikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Sisterparty
Dear Diana ,
Thank you for taking the time to share your shopping experience with us. We truly value your feedback as it helps us understand where we excel and where we can do better.
While we’re delighted to hear that you’re satisfied with both our customer service and product , we completely agree that there’s still room for improvement in our shipping and delivery processes. Please know that we’ve already identified these transportation challenges and have implemented measures to enhance this aspect of our service. Our team is working diligently to make gradual but meaningful improvements to ensure a smoother experience for all our valued customers like yourself.
Your satisfaction means everything to us, and we’re committed to continuing to meet—and exceed—your expectations. If there’s ever anything more we can do for you, please don’t hesitate to reach out.
Sisterparty Team
complaint@sisterparty.com
It's been over a month and my order…
It's been over a month and my order still hasn't shipped. An absolute scam.
10. toukokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Sisterparty
Hello Nina,
We sincerely apologize for the unexpected delay in your order’s shipment.
Your order has been shipped on May 8. To keep you informed, our customer service team has attached the parcel update in support@sisterparty.com. Once your order arrives, we hope you’ll love it. However, if for any reason you’re not completely satisfied, please don’t hesitate to contact us.
Again, we deeply regret this inconvenience and thank you for your understanding.
Sisterparty Team
complaint@sisterparty.com
Scam
It's legit a scam, the dresses look nothing like the pictures, and the delivery time is outrageous. I can see the negative reviews have made 0 impact on their service.
10. toukokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Sisterparty
Hello Gal,
We were truly disheartened to learn that the product you received didn't match the online images and that the shipping time exceeded expectations.
To resolve this matter promptly, we kindly request you to email us at the email below with the complete order number, the full name of the recipient and clear photos showing the product discrepancy .
We want to reassure you that all our products come with a 30-day satisfaction guarantee from the delivery date. We're committed to turning this experience around and hope for the opportunity to regain your trust.
Please don’t hesitate to get in touch so we can resolve your issue asap.
Sisterparty Team
complaint@sisterparty.com
Scam
Orders take so long to be dispatched, contacted them to be told it hadn’t arrived in their warehouse probably from Ali express or shein. Requested refund over a month ago and still waiting for it, had to raise dispute through credit card company. Don’t bother just find them on another site
21. maaliskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Sisterparty
Hello Hannah,
We regret any inconvenience you've experienced and would like to investigate this immediately.
To assist you better, please contact our support team at complaint@sisterparty.com with your order number. We'll prioritize resolving this matter for you.
Sisterparty Team
complaint@sisterparty.com
RECEIVED SHEIN LABELED CLOTHING
Ordered a few products from SisterParty, including a “blind box” of 5 random clothing items. What I received was an absolute joke. Literally received SHEIN clothing - still with tags and all labeling them as such. Additionally, I only received half of my order. This company stole my money. Waited six months & still have NEVER received part of my order. This company is a total scam & absolutely disgraceful.
1. tammikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Sisterparty
Hi,
We're truly sorry to hear your order hasn't arrived complete - we know how disappointing this must be. Your satisfaction means everything to us.
To speed up resolution, could you please email your order number to complaint@sisterparty.com ? This will help us track down the missing items right away.
We sincerely appreciate your patience and cooperation as we work to make things right for you.
Sisterparty Team
complaint@sisterparty.com
I am so disappointed because all of the…
I am so disappointed because all of the clothes looks so pretty and my type although I’m still waiting since three months ago for my order I still haven’t received it. It still says that it’s waiting to clear customs I’m just really annoyed because I just want my clothes and I feel as if it’s fake but I’m reading the reviews saying it’s not but it will take a long time. This will be my last time ordering from them if I don’t receive my order by the end of this month, I will definitely be getting a refund.
12. maaliskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Sisterparty
Hello Sylberlie,
We deeply regret the delay in your order’s arrival and truly appreciate your patience during this time. We never want our customers to experience this kind of inconvenience, and we’re so sorry we didn’t meet your expectations.
After checking our records, one of your packages has now reached the final leg of its journey and is heading to your local delivery hub. We expect it to arrive soon, and we’ll send you an email with the most up-to-date tracking information to keep you in the loop.
If there’s anything else we can do to make this right, please don’t hesitate to reach out.
Sisterparty Team
complaint@sisterparty.com
3 months to arrive, and they don't want to accept a return
Bought a dress at the beginning of Feb. for my daughter to wear to a school dance at the beginning of March. Tracking showed the item was shipped from China but hadn't even left the country by March 1st. Bought a similar dress locally for her to wear to her dance and waited two more months for the one to arrive from Sisterparty. Now trying to return the item and I have to provide pictures of the item to prove it's the correct item. After that they offer a 14% discount to keep the dress or $25 dollars off my next order, as if we would really want to order something from them again. I tell them NO I just want to return it, and they still try to give me offers to keep the dress. Although they do respond quickly to emails, they try to do everything possible to avoid letting me return the item. It took 3 months for the dress to show up and now I am playing email tag just trying to return the item. DO NOT purchase from them. They may have a few good reviews but look at all the bad reviews about how long it takes to get your item, and how difficult it is to return an item. Looking at reviews it's about a 50% chance you will have a bad experience with your purchase.
5. toukokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Sisterparty
Hello,
We were genuinely surprised and concerned to read your detailed review about your recent experience with us. Your feedback is incredibly important to us, and we sincerely apologize that we fell short of your expectations. We never want any of our customers to feel dissatisfied, and we truly regret the inconvenience this has caused you and your daughter, especially with such an important event like the school dance.
We want to address your return request as quickly as possible. To streamline the process, please email us directly at complaint@sisterparty.com with your order number, and we will handle this matter with the utmost urgency.
If you’re open to it, we’d love the opportunity to make things right and restore your confidence in us.
Please don’t hesitate to reach out—we’re here to help.
Sisterparty Team
complaint@sisterparty.com
Horrible
First of all took a month and a half to receive my order and the entire time I couldn’t track it because the tracking number they give you never works. I will say their customer service team always answered within a day but really weren’t helpful. Now I wanted to return it (I asked customer service their return policy before and they said they do refunds within 30 days) now I asked to return it and they asked for photo evidence of it not fitting me ????? And told me I can’t even get a full refund and they would give me $15 refund or $15 store credit. I paid over $40 for my item.
22. huhtikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Sisterparty
Dear Sam,
We are truly sorry for the frustration and inconvenience you’ve experienced with your recent order. Your feedback is invaluable in helping us identify areas for improvement.
To expedite the resolution process, we kindly ask you to share your order number or the recipient’s name (along with any other relevant details) via email at complaint@sisterparty.com This will allow us to immediately locate your order in our system and address your concern with the urgency it deserves.
Please rest assured that we will do everything possible to reach a satisfactory resolution for you.
Sisterparty Team
complaint@sisterparty.com
HORRIBLE COMPANY
HORRIBLE COMPANY. Don’t buy from there. Take forever to ship out and I ordered two months out. I requested a refund before my shipment even got sent out and I haven’t even received my refund yet, it’s been more than 10 days
18. helmikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Sisterparty
Dear Maya,
Sorry for the delay in shipment due to one product in the order being a pre-sale product. Pre sold products will be shipped later than inventory products.
Please rest assured that your refund request is being expedited and is expected to be completed this week. Once completed, you will receive an email notification.
Thank you for your patience.
Sisterparty Team
complaint@sisterparty.com
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.