I will start by saying the second Dress l purchased as a present is fabulious and Thank you Unfortunately l got it 2 months after I returned the first Dress Several emails later and Tracking deta... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Pleasantly surprised by the quality and fit of the cardigans and trousers i bought. However, the length of the trousers is longer than anything I've ever tried on! The effort of getting them taken up... Näytä lisää
Yritys on vastannut
I purchased the puppy love pjs as a birthday gift for my sister. Really beautiful, so soft & cozy. Very big fitting so I had to exchange for a smaller size. The returns process was easy and I got the... Näytä lisää
Yritys on vastannut
The satin trousers are very comfortable and are of a good quality They were lined and, the satin fabric is of a good weight. I was slightly disappointed that the leg width was narrower than anticipa... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Sinead Keary The Label is an Irish fashion brand, founded in 2020 by Personal Shopper and Designer Sinead Keary. The first collection came to life after 12 years of working in luxury retail and with hundreds of personal shopping clients who repeatedly expressed that they had a wardrobe full of clothes and nothing to wear. Sinead set about designing a collection of luxury essentials to help in forming the foundations of a capsule wardrobe collection to act like pieces of a jigsaw puzzle, enabling women to make better sense of their wardrobe. Sinead Keary The Label is now a leading design house for timeless luxury fashion essentials which have been thoughtfully created to empower women to feel stylish and confident with every outfit. Minimalism, femininity, fine fabrics and perfect fit are all essential components to the label collection.
Yhteystiedot
Irlanti
- sineadkeary.com
4,2
Hyvä
282 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 94 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Brilliant present for my beautiful…
Brilliant present for my beautiful wife, top quality material, you get what you pay for. Highly recommend, massive brownie points guys.
25. syyskuuta 2025
Vastaus yritykseltä Sineadkeary
Thank you so much for your wonderful feedback!
We're delighted to hear that both you and your wife are so pleased with the purchase.
It’s great to know the quality met your expectations — we truly appreciate your kind words and recommendation.
Enjoy those well-earned brownie points!
Rough old coat from an unethical company - never again will I order from this company!
I ordered a coat from this company and the wool was such a poor quality, it was so rough, I have coats from Jigsaw and Hobbs and they are in another league. Also, be cautious, I initially did not pay delivery due to ordering over a certain amount, however due to returning the item I had to pay to return it and then ended up having a further £6 deducted. I think this is a really unethical way to do business and I will never order from this company ever again. Very disappointed.
24. lokakuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Sineadkeary
Thank you for taking the time to share your feedback. We’re very sorry to hear that your experience did not meet expectations. We always aim to provide products of the highest quality and a smooth shopping experience, so it’s disappointing to learn that we fell short in this instance.
Regarding the return and delivery charges, our policy states that if an order no longer meets the free delivery threshold after a return, the standard delivery cost is applied. We completely understand how this can be frustrating, and we appreciate your comments — we’ll be sure to review this to ensure our policies are communicated as clearly as possible.
We value your feedback and will take it on board as we continue to improve both our products and service.
AVOID PURCHASING - €202 worth of a refund being withheld
I returned nearly €300 of clothes from Sinead Keary — €202 of that is being withheld. I’ve been told one top worth €112 was returned faulty therefore it will not be refunded. I asked what was the fault ? I was sent a photo stating there was a small make up mark on the inside lining of the top. They think keeping €112 of my money is ok? Under the EU Consumer Rights Directive and the Consumer Rights Act 2022, consumers are allowed to handle and try on goods when purchased online — just as they would in-store. A minor makeup mark from trying something on does not void my right to a refund.
They’re also refusing to refund me in cash for another 2 tops (€45 each), insisting on a credit note. I reminded them that under EU and Irish law, I have the right to cancel and receive a full cash refund, even on sale items. “Store policy” does not override the law.
Their response? “We must adhere to our policies.” Completely unacceptable.
I’m returning my entire order because I did not think the quality of the clothes was anywhere near worth the cost. Now they aren’t giving me €202 back. I have no need for a credit note from this shop. What’s more concerning, when I mentioned this to some friends, I was shocked to hear one of them had a similar encounter struggling to get a refund.
Posting this so other shoppers can think twice before purchasing from here.
21. lokakuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Sineadkeary
Thank you for bringing this to our attention.
We’re very sorry to hear about your experience in resolving your return.
Could you please email hello@sineadkeary.com with your order number and return details?
Our team will prioritise your case and work to resolve this as quickly as possible.
We truly appreciate your patience and the opportunity to make things right.
Beautiful clothing and wonderful…
Beautiful clothing and wonderful service.
My jacket arrived in Austalia quickly and fits perfectly.
The detail is exquisite and I have options to dress it up and down. A worthy investment.
29. syyskuuta 2025
Vastaus yritykseltä Sineadkeary
Thank you for your wonderful feedback.
We’re delighted to hear your jacket arrived quickly, fits perfectly, and that you’re enjoying its versatile style and exquisite details.
We truly appreciate your support and kind words.
Extremely disappointing experience
I returned two items over five weeks ago and my return has still not been resolved. One dress was sent back to me, and the other they are refusing to refund or return. Communication has been very poor, and it’s taking far too much of my time to try and get this sorted. Unfortunately, I won’t be shopping here again and cannot recommend this company.
14. lokakuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Sineadkeary
Thank you for bringing this to our attention. We’re very sorry to hear about your experience and the delay in resolving your return. This is not the level of service we aim to provide. Could you please email hello@sineadkeary.com with your order number and return details? Our team will prioritise your case and work to resolve this as quickly as possible. We truly appreciate your patience and the opportunity to make things right.
Vastaus yritykseltä Sineadkeary
Thank you for your feedback. We’re delighted to hear you’re pleased with the quality and fit of your skirt.
Vastaus yritykseltä Sineadkeary
Thank you for your feedback. We’re delighted to hear you were happy with your order and that it arrived so quickly. We truly appreciate your continued support.
Extremely fast posting
Extremely fast posting. Beautifully packaged and presented.
24. syyskuuta 2025
Vastaus yritykseltä Sineadkeary
Thank you for your feedback.
We’re so pleased to hear your order arrived quickly and that you appreciated the packaging and presentation.
As previously it was a painless…
As previously it was a painless experience. Love the coat. Fabulous quality.
30. syyskuuta 2025
Vastaus yritykseltä Sineadkeary
Thank you for your feedback.
We’re delighted to hear you love your coat and that your shopping experience was smooth once again.
Reliable Irish company
I have purchased quite a few different pieces from sineadkearys collection
Always happy with my purchases short delivery times products always arrive in excellent condition
29. syyskuuta 2025
Vastaus yritykseltä Sineadkeary
Thank you for your continued support.
We’re delighted to hear you’ve been consistently happy with your purchases and that your orders have arrived promptly and in perfect condition.
Pyjamas legs too long
I've always wanted a really nice pyjamas and also to shop with Sinead Keary as I saw her shop in Kildare Village. I received my order of the bamboo pyjamas and loved it. I'm leaning to a size 16, but having read that the sizing is generous, I chose size 14 which is as described, except that it is too long. I am about 5ft 5ins and the problem is that it can't be turned up, as the lovely detail is at the feet.
29. syyskuuta 2025
Vastaus yritykseltä Sineadkeary
Thank you for your feedback.
We’re delighted to hear you loved your bamboo pyjamas and that your experience with us has been positive.
We appreciate your comments regarding the fit and length, and we will share them with our design team for consideration.
If you wish, our customer service team would be happy to assist with an exchange or alternative options to ensure the perfect fit.
Absolutely gorgeous trousers
Absolutely gorgeous trousers, I will be ordering in more colours! Also very prompt despatch and delivery, great communication. Very happy customer
29. syyskuuta 2025
Vastaus yritykseltä Sineadkeary
Thank you for your feedback.
We’re thrilled to hear you love the trousers and that you’re happy with the prompt dispatch, delivery, and communication.
We look forward to welcoming you back for more colours!
Excellent quality
Excellent quality, well made and great fit. Will be adding to these pieces!
29. syyskuuta 2025
Vastaus yritykseltä Sineadkeary
Thank you for your feedback.
We’re delighted to hear you’re pleased with the quality, craftsmanship, and fit, and that you plan to add more pieces to your collection.
10/10
Order was made on a Thursday, and my products arrived the next day. Wasn't expecting that at all! Super fast delivery + incredible service + unmatched quality = 10/10
25. syyskuuta 2025
Vastaus yritykseltä Sineadkeary
Thank you for your wonderful feedback.
We’re thrilled to hear your order arrived so quickly and that you’re happy with both the service and the quality.
Your kind words mean a lot to us.
Gorgeous quality and fit
Gorgeous quality and fit. Arrived within a couple of days. Scalloped top was lined which was fab.
25. syyskuuta 2025
Vastaus yritykseltä Sineadkeary
Thank you for your feedback.
We’re so pleased to hear you’re happy with the quality, fit, and details of the scalloped top, and that your order arrived promptly.
Absolutely love the top...great quality…
Absolutely love the top...great quality as always
24. syyskuuta 2025
Vastaus yritykseltä Sineadkeary
Thank you for your feedback.
We’re delighted to hear you love the top and are so pleased the quality continues to meet your expectations.
Poor support service
Poor support service.
Lack of personal touch.
It cost me €13.50 to exchange my item.
24. syyskuuta 2025
Vastaus yritykseltä Sineadkeary
Hi Rosaleen, Thank you for your feedback.
We’re sorry to hear you were disappointed with the support you received and the cost of exchanging your item.
We truly value your comments and will review them carefully as we continue working to improve our service and customer experience.
Never received item, have yet to hear back from customer service. Out hundreds of dollars and still awaiting refund.
I placed an order on 8/27 for something for my wedding in October. I live in the US so I expected a longer time period for the package to arrive and planned accordingly. To date, the package has never been delivered and I had to pay an extra $70 to release it from customers. This too was anticipated. When I reached out to the company regarding a refund for the item itself, I have never heard back. It’s been almost 2 weeks. I will continue my outreach to the company until I receive a full refund, but be forewarned. Their customer service is completely unresponsive.
25. elokuuta 2025
Vastaus yritykseltä Sineadkeary
Thank you for your message, and we sincerely apologize for the experience you’ve had. We understand how important this order was, especially with your upcoming wedding, and we’re very sorry for the delays in communication.
We can confirm that your refund request has now been processed in full. Please allow 3–5 working days for the funds to appear back in your original payment method, depending on your bank.
We truly regret the inconvenience this has caused and appreciate your patience and understanding.
The Aggie jacket
Very quick delivery and very happy with the Aggie jacket in black. I did size down and am happy with the fit.
1. syyskuuta 2025
Vastaus yritykseltä Sineadkeary
Thank you for your feedback.
We’re delighted to hear you’re happy with your Aggie jacket and that the fit worked well for you.
It’s great to know your order arrived quickly too.
Well I ordered a skirt online and it…
Well I ordered a skirt online and it was delivered very quickly. Within two days which I thought was a great service.
28. elokuuta 2025
Vastaus yritykseltä Sineadkeary
Thank you for your feedback. We’re so pleased to hear your skirt arrived quickly and that you were happy with the service.
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Yritykset voivat pyytää arvosteluja automaattisten kutsujen kautta. Varmennetuksi merkityt arvostelut kertovat aidoista kokemuksista.
Lue lisää muunlaisista arvosteluista.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.