Sillysentiments Arvostelua 516

TrustScore 4/5 tähteä

4,1

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

I have had a few orders now and they are fantastic quality... beautiful colours and the prints fit every mood and occasion...I would absolutely recommend to everyone and anyone. Customer server 10/10... Näytä lisää

Saanut 1/5 tähteä

Avoid like the plague I wish I had read the reviews before ordering as it seems many customers have had issues with incorrect delivery address. Their address recording system could not find the hous... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Have ordered several times from here and I am always extremely satisfied with the products. They are well packaged and that’s great as I have received many mugs & so I have peace of mind that they wi... Näytä lisää

Saanut 5/5 tähteä

I have been buying from this company for about 9 months now. I can not rate them enough, their products are amazing and are wonderfully funny, rude, below the belt type of humour that my world needs!... Näytä lisää


Yhteystiedot

4,1

Hyvä

TrustScore 4/5 tähteä

516 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Ei ole aiemmin pyytänyt arvosteluja

Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa

On vastannut 90 %: iin saamistaan huonoista arvosteluista

Vastaaminen kestää yleensä yli kuukauden

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

Absolutely amazing

Absolutely amazing! What a fantastic small business to support! Absolutely love my cups, bags and car airfreshener nothing is too much for Vik and the team !
Thank ypu so much for my amazing items

7. helmikuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Amazing !!!

Iv received 2 packages from team filthy after winning auctions on whatnot....oh my God the products are amazing !!! Beautiful and very good quality....love watching the lives .vicky is a ball of energy..cant wait to order more..thank u ladies xx

17. tammikuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Amazing company

Have bought orders from website, tiktok and bow whatnot always fab items, brilliant and original designs and, Vicki is very honest and fair to all, highly recommend ❤️

18. tammikuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Amazing

Ive ordered so many items from here now and each item has been perfect. I've placed well over 20 orders for gifts or for myself. Never had any issues. I would highly recommend using Vicki and her company!

18. tammikuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Amazing products and staff💖

Items are always good quality and some amazing designs! The staff are a whiz at picking and packing the items, items always arrive quickly! Vicki and her lives on TikTok and whatnot never fail to put a smile on my face! Would definitely recommend and I will keep buying from them! 😊💖

14. tammikuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Best company around

I’ve been a customer for a few months now vicki and her team are amazing, her products are amazing i have cupboards full of tumbler and cups the quality is amazing and i won’t buy any where else, i will always support her and watch her lives even if i am not buying, i just love her tbh xxx

1. elokuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

I’ve never had a problem with any of my…

I’ve never had a problem with any of my purchase from this company, I love how you get care instructions when u order a tumbler or mugs! I’ve ordered so much from here & I will 100% recommended to friends & family (if they are brave enough) ☺️☺️🖤🖤

14. tammikuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Loveeee this company and its products

Amazing customer experience. Amazing products. Would highly recommend, I’m a returning customer time and time again. There’s something for everyone from silly/filthy sentiments.
Staff are lovely, product and quality 10/10. Designs are hilarious, sweet and naughty ( in the best of ways) 😂

10. tammikuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Absolutely amazing company

Absolutely amazing company, the items are great. Super quick delivery and great customer service. I’m so glad I’ve found them, as I am now addicted to their items

5. tammikuuta 2026
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Terrible, not fit for purpose.

Terrible, cheap quality product. Had to email twice to get a response, and when I did, it was unprofessional and accusational, no responsibility taken and no refund as requested. Blame put on the recipient. Bought a mug as a gift, on the first handwash with soapy water the 'sticker' came off. Accused of leaving to soak in hot water or a dishwasher as they 'could tell' this had been done because of the sticker curling, which was the not the case. Rude and unprofessional email sent from them. Which I have since challenged and been ignored. Would recommend avoiding, faulty goods and no resolution to the problem. Selling goods not fit for purpose.

29. joulukuuta 2025
Oma-aloitteinen arvostelu
Sillysentiments-logo

Vastaus yritykseltä Sillysentiments

Hello, you purchased one of our heart handle uvdtf mugs (not a sublimation mug). Which comes with clear washing instructions, unlike our standard white mugs (which can be put in the dishwasher), our uvdtf heart handle mug must be handwashed in lukewarm water due to the type of print they have on them.

Every one of these mugs comes with a care label, that states washing the mug in water that is too hot or in the dishwasher will damage the mug. If the print is subjected to too hot water, it reacts in the exact way that you showed us in the picture. This isn't us being accusational or trying to shift the blame, it is fact. Our products go through extensive testing before sale, the print can only do this through heat damaged and you admitted it did it when washing it (which further supports the fact it has been washed in too hot water).

We have sold hundreds of thousands of these products, without issue, the only time this can happen is when it's been subjected to too hot water. We will always endeavour to assist customers with problems, but as a small business we cannot refund customers for improper care of their products. If the issue was due to a manufacturing fault or damage during transit we would of course rectify.

Kind regards

Saanut 1/5 tähteä

Not happy with this company at all

Not happy with this company at all. An error was made with a personalised mug that I had bought for a Christmas present. The email I received from the customer service was really unhelpful, I’ve noticed there is another review from a lady who said they blamed everything but themselves. I think this is very true, I thought customer service was there to help with problems and ultimately correct a problem so the customer is happy…. This wasn’t the case, just 3 argumentative emails that were Jo help whatsoever!! Will not use this company again and would absolutely not recommend.

21. joulukuuta 2025
Oma-aloitteinen arvostelu
Sillysentiments-logo

Vastaus yritykseltä Sillysentiments

Hello,
You ordered a personalised mug and we printed EXACTLY what you requested us to print. Unfortunately, you made a mistake with the wording you wanted but you requested this wording & you also approved the proof before checking out. Therefore, yes we did refuse a refund as this mug is personalised and bespoke wording. I would like to reiterate we did not print anything wrong, you unfortunately didn't check your spelling/words and our systems print exactly what is requested by you.

With regards to you stating about other negative reviews. We have had over 500,000 happy customers in the 11 years we have been trading and have only ever had 38 negative reviews (on average 3 per year). Unfortunately, most people only come to places like this to leave negative experiences, we will always defend our business for false or unfair reviews, like this one.

Saanut 2/5 tähteä

I would definitely not use them again…

I would definitely not use them again as their customer service is absolutely appalling ordered an item and kept asking them for when it would be delivered. Didn’t even bother to respond.

17. joulukuuta 2025
Oma-aloitteinen arvostelu
Sillysentiments-logo

Vastaus yritykseltä Sillysentiments

Hello, this is completely false.

You emailed us at 8.59am and we replied to you within two hours, at our busiest time of year. I can also see that your order was delivered today. We shipped your order within 24 hours.

Saanut 1/5 tähteä

Terrible products and customer service

I ordered 2 of the same mugs from this company along with a couple of other little bits. On arrival one was OK (although I don't see it lasting well) and the second had the motif coming off like a sticker. I emailed the company and got an incredibly rude response to tell me it wasn't a sticker but a special kind of motif and that I must have picked it off. I could send it back, but if she thought I had picked at it then she wouldn't refund. Not a good start to the conversation. I replied with pictures which clearly show the motif not stuck on properly, and definitely not picked at and I was ghosted! Very quick to accuse me of oddly sabotaging my purchase, and then silence when shown that actually it was just a bad quality product.
I have not bothered chasing it up as I have seen the responses on here and I'm not that bothered about less than £10. I just wont ever purchase again and leave this review. No doubt there will be a snippy response to this review to say why its not her fault like on all the other 1 star reviews I wish Id read before giving this company any of my money.

18. joulukuuta 2025
Oma-aloitteinen arvostelu
Sillysentiments-logo

Vastaus yritykseltä Sillysentiments

Hi Jodie,

Thank you for your review. The pictures you sent of your product showed that the transfer had been picked off (our transfers once cured go hard and are permanent), it was visible to see from the photo that they had been picked at (due to the severe damage that was visible), as I explained to you the product was not sent out to you like that and due to the way the transfer had been damaged (which could only occur if someone had picked at it). We do quality control, every order is handled by three people (the person producing the product, the person picking the product and the person packing), this is to ensure every item is sent out in perfect condition. If the product had been damaged in transit we of course rectify, but this product had the print picked off, which was clearly visible from the photos you sent.

Kind regards

Saanut 5/5 tähteä

Fantastic items

Fantastic items, such amazing quality and the staff are always happy to help as i had a custom order Vikki was brilliant making sure i got what i wanted.

4. joulukuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

I've never had a problem with anything…

I've never had a problem with anything coming from vicki. She's very friendly, kind, caring and takes everything customers says on board. Her products are AMAZING and I can't wait to buy more. My house is full of different kind of things from vicki. Her business is amazing and she should be extremely proud of what shes achieved.

6. joulukuuta 2025
Oma-aloitteinen arvostelu

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