NORD Arvostelua 529

The product is average – the scent reminds me more of soap.
Delivery took about 2 weeks, even though the website stated 3–4 days.

On top of that, I was later charged very high import fees, which amounted to roughly one third of the order value (shipping to Switzerland).

Afterwards, I checked the terms and conditions and saw that customers are responsible for these charges. In my opinion, this should be communicated much more clearly.

Overall, not recommended for me

It's a nice product idea and it's nicely executed but sadly the scents don't hold very long and need to be refreshed abaut every 2.5 hours.

Well, delivery and packaging was perfect, you can return everything in one piece, because the packaging is really simple and without need to open or cut anything. The fragrances itself are pretty good, the smell on the other hand is not that strong, so you need to apply more. The pod where you store the fragrance is pretty heavy for my liking, but atleast it's high quality and really good looking. I am not gonna give 4 stars, but I would rate the experience like 4,5 out of 5.

Just love carrying it, so easy to use and the scents are light but not weak.

Reina at customer support helped me order a single case. A simple e-mail was all it needed to get help. Everything worked out super easy, friendly and smooth. Thanks for this great experience.

It is very good.

I haven't received it yet.
What were you thinking sending me an email like this?
Check the status of Order #31870 right now!!!

Inquiry was promptly and kindly answered.

I’ve had a great experience with NORD, especially their customer support. Great design, great product, great customer support and experience.

Reina has been incredibly helpful throughout — always responsive, patient, and clear in her communication. She made sure every question was addressed properly and followed up with genuine care, which really made a difference.

It’s not often you come across support that feels this reliable and thoughtful. Reina truly represents the quality of NORD’s service.

Highly recommend NORD, and big thanks to Reina for the excellent support!

Nothing arrived. And asked for my money back, but they’ll say anything to avoid returning my money and use delay tactics. DON’T BUY FROM THIS COMPANY!

I think it lasts not very long, as well it smells not like a perfume, very less in fact

No tengo el producto aún. Me dijisteis que tardaría entre 2-3 días y llevamos 8 y aún no lo tengo. Además, os contacté hace 2 días y aún esperando respeuesta.

Two weeks and counting, difficult to rate anything that never arrived.

Fabulous product. The metal case, Ink for my choice, is beautifully weighted and made, and so tactile in the hand. The fragrances are lovely, especially Marine Mist. Only been using it a week, but haven’t considered my old aftershave. And delivery was very prompt.

No tracking number was provided. I've been waiting for half a month, and I don't even know if my order has been shipped!

Great product – really high quality and it smells amazing. I’m genuinely impressed with how good it is.
Also, the customer service was excellent, especially Reina. I had an issue with my delivery address, and she stayed in contact the whole time and was very helpful.

the fragrance is great. the case is well designed and practical.

Still haven’t got anything, and nothing is sent according to the post

I still wait the goods... not yet to come

i didn’t receive anything from you, where is my order #31924