10/15/26 Update: I heard back from Signature Faucets and I was offered a replacement faucet. It has since been received and awaiting installation. I'm excited that the company stood behind their 's... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Looking beautiful and working amazingly, I absolutely love this Imperium Touch Kitchen Faucet in Matte Black and Brushed Gold. Seems like a good quality and the spray works great. My only complaint is... Näytä lisää
Do not buy anything from Signature Faucets. Terrible return policy. Terrible customer service. They require a picture and then ignore all message and phone calls. They say, "we are processing your... Näytä lisää
Yritys on vastannut
Bought a kitchen faucet that had multiple significant defects. Their AI-serviced customer service is all talk. They had our plumber write a service report and yet we have not seen any support to date.... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Signature faucets offer unique accents and memorable statements involving kitchen and bathroom items. We pride ourselves on having products that are not just beautifully crafted, but are built to last.
Yhteystiedot
2,7
Välttävä
63 arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 2 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Absolutely love my new bathroom…
Absolutely love my new bathroom waterfall faucet. Going to purchase a second one for the quest bathroom. High quality, fair price and great customer service. Highly recommend this company.
20. maaliskuuta 2022
Oma-aloitteinen arvostelu
Absolutely love our faucet from…
Absolutely love our faucet from Signature Faucets ! The finish is stunning and it is definitely the showpiece to our kitchen. We have received so many compliments on it and look forward to continue purchasing all of our faucets from this wonderful company.
2. maaliskuuta 2022
Oma-aloitteinen arvostelu
Good product
Good product. No issues with the faucet. The support could be better. The support was not helpful with finding the status and whereabouts of my package.
Update: the support requested I submit a review here to get $30 gift card. When I submitted their form to complete it, they said they do not know how to assist me.
“ Thank you for contacting Signature Faucets.
We have received your query however, we're not sure how to be of assistance. Kindly provide us with more details of your concern and we'll assist you further.”
Horrible company.
24. helmikuuta 2022
Vastaus yritykseltä Signature Faucets
Hi Nathan! Thanks for leaving us a feedback. We are sorry about the misunderstanding we understand the disappointment. Per checking, one of our managers directly kept in touch and issued you your gift card more than what it is expected to compensate the inconvenience. Nevertheless, we will take this feedback as a gift for us to improve in our service.
Yes the Imperium is my dream faucet and…
Yes the Imperium is my dream faucet and I am delighted 100% and yes I wrote a knee jerk review to Signature saying it didn't work after several hours grunting under the sink. It didn't. I was disgusted. I detached and reattached the wire connectors and that was it, it magically worked. Then the hose was popping off under the sink spraying everywhere because I put the gravity ball in the wrong spot. Hey I'm just a first timer and the instruction sheet wasn't great. The faucet is fabulous and luxurious and worth my learning curve in the end.
7. tammikuuta 2022
Oma-aloitteinen arvostelu
Superior Quality & Service
We just received the Discreeto kitchen faucet in gun black. It looks to be of excellent quality and will be a perfect match to our Blanco granite sink, cinder colour. Looking forward to everything being installed. I can't say enough about the outstanding service extended by Signature. Our shipment was held up at customs and they alerted me, assisted with the payment process and refunded me for all extra charges. I would definitely recommend this company for their quality innovative products, great pricing and their excellent customer service.
4. tammikuuta 2022
Oma-aloitteinen arvostelu
A very well made faucet
A very well made faucet. Elegant design. Unique.
1. joulukuuta 2021
Oma-aloitteinen arvostelu
Faucet works good
Faucet works good. Looks very nice. It replaced a Danze standard faucet. It came with a gasket that did not belong to the faucet. We discovered this after trying (unsuccessfully) to install the gasket. This gasket appeared to be located between the faucet and the countertop. But the faucet has it's own built in gasket. So, we discarded the extra gasket.
23. marraskuuta 2021
Oma-aloitteinen arvostelu
We bought the Backer deck mounted…
We bought the Backer deck mounted single hole faucet to use in our half bath and it’s beautiful! Such a statement piece. Well worth the money.
We also bought the imperium touch control dual function kitchen faucet. It goes so well our farmhouse sink. I had been eyeing these faucets for some time and decided to pull the trigger. So happy I did!
22. marraskuuta 2021
Oma-aloitteinen arvostelu
Satisfied
This faucet was perfect for my powder room. It looks elegant and a definite conversation piece. Delivery was easy breezy.
19. marraskuuta 2021
Oma-aloitteinen arvostelu
DONT BUY!!
DONT BUY!!
I purchased a kitchen faucet and the soap dispenser.. neither worked! They DONT stand behind the product. There are no people to talk to when things go wrong, just some crazy email named Mary.. DONT do it, I lost $350 plus the cost of installation.
THIS WAS A $700 MISTAKE! Save yourself the problem and go to Home Depot
31. lokakuuta 2021
Oma-aloitteinen arvostelu
Vastaus yritykseltä Signature Faucets
Hi Amy! We’re sorry to learn you had a less than ideal experience. Your feedback is valuable to us. While we stand behind our products, without any questions asked we offered you to return your order for a full refund. We sent you a free return label on October 19 and sent you another reminder to return your order 2 days prior to label expiration. The return was validated in a timely manner because we want to ensure that you'll get your refund immediately but the return label was never activated, which means you did not return the item. Our Return Policy states that a refund will be processed once we confirm receipt of your returned parcel, which you failed to do so as discussed. Please be reminded that we are constantly communicating the solutions we have for you so we can resolve your concern to your satisfaction. We also want to make it clear that it’s never been more important for us to offer an exceptional shopping experience – which includes providing friendly customer service! If there is anything else we can do, please don’t hesitate to reach out.
Quick and easy ordering and delivery
Quick and easy ordering and delivery. Love the product. Well made with high quality materials. Love the ceramic and solid brass components. Should last a lifetime!
23. lokakuuta 2021
Oma-aloitteinen arvostelu
I order a signature faucet online and…
I order a signature faucet online and the experience could not have been better, I was kept up to date on every step of the shipping process all the way to delivery, After that it only got better as the faucet is beautiful and works like a dream add easy install and it’s a winner.
22. lokakuuta 2021
Oma-aloitteinen arvostelu
So far so good!
So far so good. The faucet is beautiful and feels well made. We have not installed yet, but plan on ordering a couple more faucets since they look so nice. Fast shipping and good price.
11. lokakuuta 2021
Oma-aloitteinen arvostelu
Quick to ship - loved the color
Quick to ship and loved the color of the faucet I chose!
29. syyskuuta 2021
Oma-aloitteinen arvostelu
Faucet is beautiful and functional
Faucet is beautiful and functional. Such an easy upgrade to my kitchen! I love the modern design & Touch Control!
4. kesäkuuta 2021
Oma-aloitteinen arvostelu
Product is terrible
Product is terrible. Touch function doesn’t work. Faucet doesn’t even turn on and I had a plumber install it. Cheaply made. Faucet head is extremely loose and nothing you can do to tighten it. Overall cheap product, Save your money
17. toukokuuta 2021
Oma-aloitteinen arvostelu
Vastaus yritykseltä Signature Faucets
Hi! We are sorry to hear about your your experience but we want to thank you for your feedback. Please know that we are always available to help. Kindly reach out to us via email with your order details so that we can further assist you and resolve your concern. We look forward to your message.
Absolutely love my new faucet
Absolutely love my new faucet! I got the imperial touch activated brushed gold faucet and it look so beautiful in our kitchen and is super functional! Highly recommend!!
7. toukokuuta 2021
Oma-aloitteinen arvostelu
Buyer beware!
We had a kitchen faucet installed professionally. The plumber said he has seen terrible craftsman ship and warned us against installing this faucet. However we took a chance and installed it anyway. 2nd day we noticed a leak on the counter by the on off switch. Then the 3 rd day our hardwood flooring had come up under the sink from a leak below! 4th day more water has leaked to the basement!!!
What a nightmare!!!! Thousands in damage!
Then we tried to reach out for a return or refund and no reply!!
Please don’t purchase from this company.
15. huhtikuuta 2021
Oma-aloitteinen arvostelu
Vastaus yritykseltä Signature Faucets
Hi Allison! We are sorry to learn about what happened! We can see that we responded to your email in a timely manner and provided you instructions and free label to return the item to us as per your request. As of this writing, a full refund has already been issued to your account. Nevertheless, our deepest apologies for the inconvenience this has caused. Should you have any concerns, please feel free to reach us back.
Beautiful Faucet!
Beautiful Faucet!! I received my faucet in a timely manner. It was the exact color I was hoping for. Sleek, modern, sophisticated look. A beautiful faucet overall.
29. joulukuuta 2020
Oma-aloitteinen arvostelu
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.