SD Arvostelua 

Such a wonderful website with beautiful items. We purchased a gorgeous mirror but we were struggling to hang it in a different direction. We emailed the team who replied promptly with guidance and support which enabled us to hang it successfully. Great customer service

Wonderful service from Shropshire. From beginning to end it was a perfect experience. I also really appreciated an email from the company founder to check with me that I was happy with everything after delivery. I bought a beautiful light with mother of pearl droplets and sadly a couple of droplets were cracked but they send replacements free of charge next day and it now looks perfect. THANK YOI!

“Beautiful artwork/Hermes picture, it looks amazing in my high ceiling lounge. Your customer service was fantastic after answering all my questions on your communication links. You were very prompt which spurred me on to placing my order. Your prices are very reasonable.
The picture was well packaged and a smooth delivery. Brilliant service! Thank you so much. I love your beautiful pieces on your website, I will defiantly order more products. Thank you! I’d have added a photo but doesn’t give me a link to do it!

I received excellent customer services from Jacob. Nothing was too much trouble.

Excellent experience again the second time around. Stunning coffee table, fast and helpful delivery, and amazing and caring customer service.

Second order. Amazing service again. They have great products and the very best service.

I have bought a few items from Shropshire design and have had good experiences both times. Recently I purchased a painting online which was slightly different from the online image (it was handmade so slight variation was expected but this was a little more different than I thought it would be). I let the team know who were prompt and offered to either return it free of charge or do a partial refund as a goodwill gesture. The team was polite and helpful and I cannot fault the service.

I visited this lovely looking website and put items in my basket but then found the same furniture elsewhere for less than half the price. The furniture is called Gallery Living and is exactly the same but much much cheaper.

A great reed diffuser with a scent I first encountered in the Yorkshire wildlife park (Oriental sandalwood),Easy to order and swift delivery, I will be ordering again for Christmas and birthday gifts, many thanks

Great seller, beautiful item’s and website, very easy to contact and very helpful when you do. I will be coming back soon!

The deco drinks trolley I ordered is beautiful, everything I hoped and more ! The communication from ordering to delivery was great. I would highly recommend.

Excellent business. My sideboard is beautiful and delivery took just over a week. Everything went swimmingly! I would recommend the business to my friends and family.

I purchased two matching tables and a small cupboard recently. I was really pleased with the quality and the service I received. I was kept up to date with the delivery date and cannot speak highly enough of Shropshire Design. Their website is excellent and you are spoilt for choice, they have a huge selection of furniture and sofas. Angela Jellings

Order was expected to take 7-14 days with the promise of communication if expected longer than this. No update provided and had to chase, not once twice! Ended up waiting and additional 2 weeks. Communication was seriously lacking and was left feeling frustrated. Sorry to say it but based on my experience i would not recommend

Great experience, website and delivery team. Very happy with order and will be coming back soon. Well done guys!

We bought a beautiful Berkeley Design media unit from SD after weighing them up against other resellers. We’re so glad we picked SD. The service from Jacob was second to none - always very easy to contact and get a reply from. The delivery went smoothly and I especially liked the follow-up by the company founder to check that I was happy with everything. Such genuine customer service and care is a rarity these days. I wouldn’t hesitate to use SD again and have also recommended them to friends who have just bought their first home. Well done SD, you’re doing everything right!

Lovely item's and a very easy to use web site. I always come back here to get ideas for interiors projects and they have lots of item's that nobody else sells. I've always had a good experience with Shropshire Designs.

Such a firm of professionals! I was told about Shropshire by my sister who had bought a lot of things for their new home. I have had mixed experiences buying furniture online in the past so I always try to go on word of mouth. As they did with my sister, I had an impeccable experience. Their website is gorgeous and you don’t have to wade through irrelevant products. The aftercare - in arranging delivery and then making the delivery, and then following up to make sure I was happy with everything felt really rare - most online companies just drop ship and forget. I know from my sister that if anything does go wrong (things happen!) they’ll be quick to sort everything out and always do it with a smile. Thank you Team Shropshire!!! Fabulous, trustworthy, gorgeous!

Shropshire design was a fantastic company to deal with from start to finish. Great classy designs, appropriate prices and phenomenal customer service. The gold standard for companies, would go back to them again and again.

As an Interior Designer, I expect a basic level of professional service and product safety. Shropshire Design has failed on both counts.

I am currently stuck with a 100kg stone table that is fundamentally unstable and a "topple hazard" in a home with a four-year-old. Despite Shropshire Design admitting in writing that it "poses a safety risk," since it's impossible to argue with the very clear video footage. A hollow lightweight wood base with a 100kg marble top. They have refused an immediate refund, attempting to blame "uneven flooring" (on a brand-new, professionally leveled floor) to avoid their legal obligations under the Consumer Rights Act.

The delivery experience via Furdeco was shambolic. Other items arrived damaged, adding further delays and stress.

I have been chasing a return for stools since 10th February. It has been over six weeks of "chasing the supplier" and stalling tactics.

Shropshire Design appears to prioritize protecting their margins over customer safety and statutory rights. I have been forced to escalate this to a formal bank dispute and Trading Standards. Trade and residential customers: proceed with extreme caution.