My delivery was stolen so I asked for a refund. No live chat and no phone number. I popped to a shop a buy a new pair of their Colorado boots cos I can’t wait on them replacing the stolen delivery as... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
To be honest, Caterpillar Charge S3 shoes on photos looks just ok, but did order a pair because I needed a proper safety shoes. In real life shoes looks really nice. Quality is spot on. Comfortable... Näytä lisää
The Boots and Sandals I have bought are of the highest quality, and really comfortable. I wish however, they would be a bit more specific on their measurement guidelines to female sizes. Then put th... Näytä lisää
Fantastic service. I sent the first pair back as they didn’t fit but forgot to include my details in the return package. Contacted the customer services and they sorted it out straight away. Very plea... Näytä lisää
Yrityksen tiedot
Tietoja yrityksestä Shop Caterpillar UK
Yrityksen kirjoittama
CAT apparel, footwear and accessories are designed and engineered to live up to the hard-working reputation of the Caterpillar brand.
For nearly a century Caterpillar Inc. has been making authentic, bold and daring clothes distinguished by uncompromising quality and styled for leaders. As a global leader in our industry, we take pride in our unmatched quality and service excellence, all while making sustainable progress possible by driving positive change on every continent. The quality of our products and services reflects the power and heritage of Caterpillar – the pride we take in what we do and what we make possible.
We are passionate about people, process, product and service excellence. We are determined to service our customers through innovation, continuous improvement, an intense focus on customer needs, and a dedication to meet those needs with a sense of urgency. For us, excellence is not only a value; it is a discipline and means for making the world a better place.
For nearly a century Caterpillar Inc. has been making authentic, bold and daring clothes distinguished by uncompromising quality and styled for leaders. As a global leader in our industry, we take pride in our unmatched quality and service excellence, all while making sustainable progress possible by driving positive change on every continent. The quality of our products and services reflects the power and heritage of Caterpillar – the pride we take in what we do and what we make possible.
We are passionate about people, process, product and service excellence. We are determined to service our customers through innovation, continuous improvement, an intense focus on customer needs, and a dedication to meet those needs with a sense of urgency. For us, excellence is not only a value; it is a discipline and means for making the world a better place.
Yhteystiedot
West Business Park, Units F&G, Quedgeley, Hardwicke , GL2 4PH , Gloucestershire, Yhdistynyt kuningaskunta
- info@shopcaterpillar.co.uk
- shopcaterpillar.co.uk
3,9
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576 arvostelua
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Another Pair of Quality CAT Boots
Easy to use Website. Fast delivery service at competitive prices. I have bought several pairs of Caterpillar Boots, they have all been well maid and durable. I won't hesitate to buy again
18. huhtikuuta 2025
T Shirts 👕
Everything arrived on time and were as decried. Good quality and fit.
18. huhtikuuta 2025
quick delivery
quick delivery, item is not quite as description, but good quality and acceptable.
20. maaliskuuta 2025
Never received my order for work wear
Never received my order for work trousers. I was refunded and my complaint was resolved very quickly.
Thank you, Martin.
15. helmikuuta 2025
Excellent response to reported Issue
I had an issue with a pair of Safety Trainers, the Team promptly responded to my issue and very quickly resolved all my issues. Excellent work and a positive outcome for myself, well done Caterpillar Team.
1. maaliskuuta 2025
Oma-aloitteinen arvostelu
The most comfortable workboot on the…
The most comfortable workboot on the planet.
Customer service is brilliant for such a big company they are friendly, responsive & responsible
Excellent brand 10/10
5. joulukuuta 2024
Oma-aloitteinen arvostelu
Don't buy Caterpillar Elmore Safety Trainers!
Purchased a pair of Caterpillar Elmore Safety Trainers at just under £100, spending more than I normally do as I was expecting good quality due to the brand name. how wrong was I?
Despite wearing them for only 4 months in a not-particularly hard-wearing environment (Goods in department in a garden centre) they both started to come apart inside at the heel which resulted in extreme discomfort.
Contacted Caterpillar directly stating that they were purchased through another website and were coming apart and they requested photographic proof. After sending them the proof they responded stating that they could not assist as they were not purchased directly from Caterpillar - begs the question why did I have to go to the trouble of taking photos and send them proof of damage in the first place??? Total waste of my time!
Then contacted the website I purchased them through (Workwear Gurus) and then again went through the whole process of sending proof of purchase along with various photos. They then responded stating that they would contact Caterpillar regarding the issue directly (uh oh!!) who in-turn declined the claim stating that the damage 'had not been caused by a manufacturing fault'! So I can only assume that they are admitting that the damage had been caused by POOR QUALITY. It certainly wasn't caused by my feet or the environment I work in!
DON'T WASTE YOUR TIME OR MONEY buying these safety shoes, I am now reluctant to buy anything from Caterpillar following from this extremely disappointing experience. I have purchased cheaper safety boots from less well known brands that have been more comfortable and lasted well over 1 year without any issue.
11. helmikuuta 2025
Oma-aloitteinen arvostelu
Fast delivery and good tough products
21. tammikuuta 2025
Ordered at 1900 Monday night they boots…
Ordered at 1900 Monday night they boots were here at 10.30 Tuesday. Talk about fast. Perfect
20. tammikuuta 2025
Great service once again
Great service once again
Great quality product at a really fantastic price. Happy customer
20. tammikuuta 2025
Brilliant service ,great prices ,can…
Brilliant service ,great prices ,can highly recommend
19. tammikuuta 2025
Gravel 6 boots are the best boots I’ve…
Gravel 6 boots are the best boots I’ve owned, very comfortable and robust.
18. tammikuuta 2025
Great products even better prices
18. tammikuuta 2025
Solid customer service
I was happy with my new safety boots but one of the boots had a problem so I reached out to customer service and send and email with pictures, they responded fairly quick and I got a full refund, the boots were nice, they were just faulty but I'll definitely shop with caterpillar caus I know defectiveness can happen but customer service is solid.
6. tammikuuta 2025
Oma-aloitteinen arvostelu
Received as described,in good time
Received as described,in good time, overall no complaints!
22. joulukuuta 2024
Quiero denunciar un fraude con el…
Quiero denunciar un fraude con el nombre de caterpillar,compré jnas botas que nunca han llegado,llevo mes y medio esperando y dice que están entregadas. Reclamo pq lo primero es que me cobran más de lo que es,pido factura que nunca llega y por último me proponen un reembolso de un 60% pq no pueden pagar más y que sea comprensiva dicen. He contactado con carterpillar en Barcelona, y me dicen que no trabajan estos productos. Me piden los datos y el link para hacerlo llegar a Estados Unidos. Me comentan que seguro es una estafa y lo pondrán en conocimiento de la empresa. Y ahora que? No se ni por donde empezar... como puede ser que se anuncien tan fácilmente estos chorizos
5. joulukuuta 2024
Oma-aloitteinen arvostelu
Goods as expected and always up to date…
Goods as expected and always up to date with offers. One thing that could be changed is the offer of Free P&P as advertised then you find out it is only UK postal addresses - not indicated on the offer.
29. marraskuuta 2024
Oma-aloitteinen arvostelu
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