Shop Tiktok Arvostelua 527

Habe alles zurückgeschickt in einem Paket, angeblich waren nicht alle Sachen in dem Paket, somit habe ich alles zahlen müssen obwohl ich nichts behalten habe! NIE WIEDER, FINGER WEG!

Ich habe eine Bestellung gemacht,der Preis war 5,99 , abgebucht wurde mir 599,99hoffe bekomme bei PayPal Geld zurück. Nie wieder Tok Tok Shop

Absolutely foul service. A product including glue had glued my eye shut and doesn’t work. I sent countless pieces of evidence and they’ve said i’ve ’used the product wrong’. Can not believe these thugs are legally operating

I have trainers from an order , they are too big for me and TikTok have refused my return request, Klarna are doing nothing about it, I am fuming and getting nowhere, I would never buty fro TikTok shop again, disgusting

Ho ordinato settimane fa su Tik Tok shop, ma pultroppo il corriere Poste ha scritto di aver consegnato il pacco quando in realtà non mi è mai arrivato. Ho chiesto però il rimborso a Tik Tok Shop e dopo 1 giorno mi è già arrivato.

Ich hatte für 2 Artikel im Dezember Rückerstattung beantragt. Nur ein Artikel wurde erstattet und beim anderen habe ich jetzt im Januar zum wiederholten Male eine E-Mail bekommen, dass ich den Artikel zurücksenden soll. Ich habe mich an den Kundenservice gewandt, man erreicht immer nur den Service mit der KI. Den Kundenservice erreicht man gefühlt gar nicht. Habe mich letzte Woche das erste Mal gemeldet und bin nicht einen Schritt weiter gekommen. Endresultat: Artikel + Geld weg. Es ist keine riesige Menge Geld gewesen, trotzdem ärgerlich und mega nervig, dass niemand dort das Problem versteht und ernst nimmt, wie es die ganze Zeit von ihnen gesagt wird. Die Zeit, die man verschwendet, um dort ständig hinzuschreiben kann man sich sparen, da man eh keine Hilfe bekommt. Die Bewertung ist nicht einmal einen Stern Wert. Echt einfach so schlecht und inkompetent.

Worstplatform for sellers. No warning system. No account health rating for sellers. No transparency.

They even not provided me with subject access report for what they are legally bound.

Soon i shall be taking to court and make them 100000% transparent. Looks like they are operating with impunity

Won’t refund me my money even when evidence is provided proving item damaged. All money back “guarantee” policies are all fake.

Delivery arrived as promised but I bought an electric fire with a buy one get one free, ended up with only one! Customer service want me to return it which I don’t want to do as pleased with it, so I’ve the choice return it for refund or keep it and lose out on extra appliance!! Not able to speak to anyone, robotic customer service is rubbish

Unprofessional and disappointing customer service. I ordered items which for my holiday. Kept to wait for a week for the delivery. They were delivered to the wrong address and instead of TikTok shop trying to assist with Royal Mail to locate the items. They processed a refund without my consent. They wasted my time and money. Who cares about the refund? I am to travel in a few days. And I don’t have the things I needed.

💯 percent perfect.fantastic rug especially for the price

I wanted to setup Tiktok Shop using my company's Tiktok email and phone number. Apparently the location was defaulted to USA rather than Singapore. I approached their customer service to request to change to Singapore instead, they said they don't have access to change and help with such a simple problem which is a bug on their side to automatically recognize my Singapore Tiktok account as a USA registration.

Then they request for me to set-up Tiktok shop using another email and another phone number. In this day and age, they can't even get this basic thing right and we are talking about AI? What a nonsense company with such poor operations that cant even get the basic thing right. This company need to be taught a lesson, they are getting too big and earning too much money that they forget the foundation. One day the house of cards will come crashing down.

Einmal und nie wieder. Kontakt zum Kundenservice fast unmöglich, keine deutschsprachigen Mitarbeiter, es zieht sich über Wochen. Finger weg.

I ordered two pairs of fleecy tights. The quality is great and no gripes with any order quality in this case but only one pair arrived and they want proof that I only received one pair and won’t refund without photographic evidence. How do I evidence that I only received one pair? I expected another package to arrive separately so I threw the original packaging away. So I’m out of pocket.

No le doy un 0 a esta plataforma porque no hay forma que si no ya lo tendría. Servicio de mensajería pésimo (ECOSCOOTING). Mensajeros que dicen que no han podido hacer la entrega y tú llevas horas esperando en casa. No vale la pena para nada.

Egal aus welchem Grund,auch defekt rücsendung unmöglich. Obwohl sie damit werben das man innerhalb 30 Tagen zurück senden kann. Finger weg

1 STAR - TikTok Shop has been withholding my £900 earnings for over 1 month after my account was hacked. I submitted all verification documents TWICE including bank statements, selfie, and address proof. First ticket closed without solution. Second ticket just fake investigations with no timeline. This is THEFT, not poor customer service. Username Doctor00122. I've given 72 hours ultimatum before filing complaints with UK Trading Standards, Action Fraud, and taking legal action. WARNING TO OTHER CREATORS: Be very careful with TikTok Shop payments!

Item not delivered to my address it was delivered to random persons address. They dont refund you. They get you to chase royal mail. However as a paying customer they should refund and they should take the issue up with courier they use. This has encouraged me not to buy from tik tok again.

Do not order from Tik Tok shop they will deliver your parcel to your doorstep not let you know or knock on your door so when you eventually do find out it’s too late as the parcel has been stolen off my doorstep Tik Tok refuse to refund i have had to get my bank to help and give me a charge back Tik Tok have tried to challenge it but due to that fact the only proof of delivery is a picture of my doorstep my bank have enough information to carry on with the charge back and have asked Tik Tok to respond with the proof that I received the order they can’t prove it as it’s just a picture of doorstep so my advice is contact your back for chargeback I was informed that Tik Tok are doing this with all customers who don’t receive their parcels it is clearly theft!

Worst experience of my life setting up this shop at first was great 👍 but then it was an endless vacuum money train to HELL!! NO END IN SITE!😵‍💫Just everyday was always more fires to put out and more money i ever lost in my life! Total scam!!!! Stay far away from this it is not a good thing and they totally LIE to you to get you to sign up! 🤮🤮🤮🤮 Noone could ever afford it! Now I see why you have such bad ratings!!!