Ooo nice 😀 Those Tefal Ingenio Simplicity sets are such a space saver! That whole stackable system with the 2 removable handles is a game changer. Saucepans, 16cm, 18cm, 20cm Frying pans,... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
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Katso, mitä arvostelun kirjoittajat sanovat
Lots of choices on the website and the ability to compare products. Ordering was easy and delivery tracking very useful. The iron was a little bit heavier than I expected but not as heavy as my old... Näytä lisää
I’m really impressed with this steamer. It does several garments on one tank and is powerful enough to get out quite deep creases, including clothes that had been packed tightly in a compression... Näytä lisää
The Tefal Air Fryer is good and it arrived quickly, but the website is not user-friendly. We tried for ages to register the product without success. The air fryer wasn't listed in the dropdown menus o... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Proudly supporting households for almost 70 years, Tefal® is committed to making everyday life easier with clever, practical solutions designed around real consumer needs. Whether it’s for cooking, taking care of your linen, or your home, Tefal’s® life-proof innovations make you more available for the family moments that really matter, with products that guarantee the right results in less time and with less effort, making a positive difference in the home by being smarter together.
Yhteystiedot
Yhdistynyt kuningaskunta
- shop.tefal.co.uk
4,5
Erinomainen
4 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
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Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
I'm pleased with my new knife block…
I'm pleased with my new knife block the knives are very sharp!
5. elokuuta 2026
Vastaus yritykseltä Tefal UK
Hi,
We're so pleased you're happy with your new knife block and that you find the knives to be very sharp! Thank you for your positive feedback.
Kind regards
Tefal UK Shop
Vastaus yritykseltä Tefal UK
Hi,
We are so pleased to hear that you had such a positive experience finding what you needed. Your kind words mean a lot to us!
Kind regards
Tefal UK Shop
Happy with transaction and free fast…
Happy with transaction and free fast delivery
Would recommend
7. elokuuta 2026
Vastaus yritykseltä Tefal UK
Hi,
We're so pleased you were happy with your transaction and experienced fast delivery! We truly appreciate your recommendation and positive feedback.
Kind regards
Tefal UK Shop
Vastaus yritykseltä Tefal UK
Hi,
We're delighted to hear that you found the ordering process easy and are pleased with your product. Thank you for your positive feedback!
Kind regards
Tefal UK Shop
Was a great offer and the product is…
Was a great offer and the product is really efficient. Only thing that let this down was the delivery. Was given a choice of about 4 carriers. Chose a Royal Mail 48 hr tracked. The option I was given was Yodel. Tracking not great. Safe place to leave parcel unavailable. Not impressed. Took longer than 48 hours for sure.
6. elokuuta 2026
Vastaus yritykseltä Tefal UK
Hi,
Thank you for taking the time to share your feedback. We’re delighted to hear that you were pleased with the offer and that you’re enjoying your Tefal product.
We’re sorry to hear that the delivery experience fell short of your expectations. We understand how frustrating it can be when tracking information is limited and a parcel takes longer than expected to arrive. We’ll share your feedback with our delivery team as we continue to review and improve our delivery service.
Thank you again for your feedback, and we hope you continue to enjoy your Tefal product.
Kind regards,
Tefal UK Shop
The package came crushed
The package came crushed. The box was broken and slightly open, was very disappointed
7. elokuuta 2026
Vastaus yritykseltä Tefal UK
Hi,
We’re sorry to hear that your package arrived crushed, with the box damaged and slightly open. We understand how disappointing this must have been.
Please contact our Customer Care team with your order number and details of the issue, and we’ll be happy to assist.
https://www.tefal.co.uk/contact-us
Kind regards,
Tefal UK Shop
Vastaus yritykseltä Tefal UK
Hi,
We're so happy to hear you find the steam iron fantastic! Thank you for sharing your brilliant feedback with us.
Kind regards
Tefal UK Shop
Vastaus yritykseltä Tefal UK
Hi,
We're delighted you're happy with the product and that the delivery met your expectations. We appreciate your positive feedback; it truly means a lot to us.
Kind regards
Tefal UK Shop
Very efficient service
Very efficient service. Quick delivery and an amazing product. I would highly recommend the product.
5. elokuuta 2026
Vastaus yritykseltä Tefal UK
Hi,
We're so pleased to hear you experienced very efficient service and quick delivery. It's wonderful to know you love the amazing product and would highly recommend it!
Kind regards
Tefal UK Shop
Ordered new saucepan set arrived within…
Ordered new saucepan set arrived within days well packaged excellent product will definitely use again
8. elokuuta 2026
Vastaus yritykseltä Tefal UK
Hi,
We're so happy to hear your new saucepan set arrived quickly and that you're pleased with the product! We appreciate your kind words and look forward to serving you again.
Kind regards
Tefal UK Shop
Easy online ordering with a speedy…
Easy online ordering with a speedy delivery of quality product.
5. elokuuta 2026
Vastaus yritykseltä Tefal UK
Hi,
We're so pleased you found the online ordering easy, that your delivery was speedy, and that you are happy with the quality of the product! We truly appreciate your positive feedback.
Kind regards
Tefal UK Shop
Vastaus yritykseltä Tefal UK
Hi,
We're so pleased to hear you're happy with your pizza cooker and air fryer! We appreciate you sharing your positive experience with us.
Kind regards
Tefal UK Shop
Confusing websites and impossible to register warranty!!
Buying the product and delivery were excellent. The problem is an unclear and confusing process to register warranty is impossible. They operate two separate websites and operate 3 kind of accounts. One won’t work with other. Impossible to contact anyone about warranty registration. I still can’t figure out which account is which. Why would you do it??
5. elokuuta 2026
Vastaus yritykseltä Tefal UK
Hi,
Thank you for your feedback. We’re pleased to hear that your purchase and delivery experience were excellent.
We’re sorry you had difficulty with the warranty registration. As you purchased directly from Tefal UK Shop, your warranty remains valid with your proof of purchase, so there’s no need to worry if you haven’t been able to register it.
Our warranty registration is currently working. If you experience any issues, please try a different browser. Alternatively, contact us with your order number at:
https://www.tefal.co.uk/contact-us
We’ll be happy to assist.
Kind regards,
Tefal UK Shop
Pans are ok and got discoloured after…
Pans are ok and got discoloured after one use - I guess that's how the stainless pans are, but the delivery service was very disappointing and delivered a week late. And when I complained to Tefal, I received an email from Tefal that sorry for the inconvenience; we are concerned, but your pans were delivered. 🙄. Not going to order again.
3. elokuuta 2026
Vastaus yritykseltä Tefal UK
Hi,
Thank you for your feedback. We’re sorry to hear about the delay with your delivery and the response you received when you contacted us.
Regarding the discolouration, this can occur with stainless steel cookware and does not affect its performance. We recommend using a stainless steel cleaner such as Bar Keepers Friend to help remove staining and restore the appearance of the pans.
We appreciate your feedback regarding the delivery experience and will share your comments with the relevant teams.
Kind regards,
Tefal UK Shop
Very easy to use and does a great job
5. elokuuta 2026
Vastaus yritykseltä Tefal UK
Hi,
We're so pleased to hear that you found our product easy to use and that it performed wonderfully for you. Thank you for sharing your positive feedback with us!
Kind regards
Tefal UK Shop
Pro Express Eco GV9E21GO Generator Iron
Unfortunately on using my Iron for the second time the water tank fell on to a timber floor and cracked in several places hence the water poured out all over the place. Unlike my last Tefal Iron the tank was a lot stronger and I had it for a number of years without any problems, this tank is plastic and will crack easily, so just be aware. The Iron itself is very good and makes ironing an easy job. I have deducted 2 stars as I was not expecting this to happen and currently leaves me without an iron so soon after purchasing.
11. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Tefal UK
Hi,
Thank you for taking the time to share your feedback. We’re pleased to hear that you’re happy with the performance of your Pro Express Eco generator and that it makes ironing easier.
We’re sorry to hear that the water tank was damaged when it was accidentally dropped. We understand how frustrating this must have been, particularly so soon after purchasing your iron.
As the damage occurred as a result of the tank being dropped, this would not be considered a manufacturing fault. However, you can arrange a repair through our authorised repair service.
You can find further information and arrange a repair using the full link below:
https://www.tefal.co.uk/consumer-services/warranty-and-repairs/repairers
Thank you again for sharing your experience.
Kind regards,
Tefal UK Shop
Brought my new tefal pans as I had…
Brought my new tefal pans as I had changed my cooker to induction. Have been using them for 2 weeks and very pleased so far. Have made my life so much easier. Delivery was excellent.
1. toukokuuta 2026
Vastaus yritykseltä Tefal UK
Hi,
We're so happy to hear that your new pans are making your life much easier, especially with your new induction cooker! It's great to know you're pleased with them and that the delivery was excellent. Thank you for your positive feedback.
Kind regards
Tefal UK Shop
Vastaus yritykseltä Tefal UK
Hi,
We're delighted you found our product to be great and the price to be great. We appreciate your positive feedback and thank you for sharing your experience.
Kind regards
Tefal UK Shop
The steam generator is great
The steam generator is great. I love it. You no longer see seam witnesses when ironing and don't have to turn products inside out. The delivery was terrible as there were no options to redirect. Like a decreasing number of people I work full time and each delivery attempt was in working hours with no option provided to leave with a neighbour, change time or redirect to a locker.
4. elokuuta 2026
Vastaus yritykseltä Tefal UK
Hi,
Thank you for taking the time to share your feedback. We’re delighted to hear that you’re enjoying your steam generator and that it’s making ironing easier for you.
We’re sorry to hear that the delivery experience was disappointing. We understand how frustrating it can be when delivery attempts are made during working hours and there are limited options to redirect or rearrange the delivery. We’ll make sure your feedback is shared with the relevant team as we continue to review our delivery service.
Thank you again for your feedback, and we hope you continue to enjoy your Tefal steam generator.
Kind regards,
Tefal UK Shop
Great deal and well worth the money the…
Great deal and well worth the money the saucepans and frying pans are excellent
7. elokuuta 2026
Vastaus yritykseltä Tefal UK
Hi,
We're so pleased to hear you found our products to be a great deal and well worth the money. We're especially delighted that you find the saucepans and frying pans excellent!
Kind regards
Tefal UK Shop
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