Shisha Gear Arvostelua 

Highly recommended customer service was more than helpful, delivery was prompt

Bough xkah pro 24k gold version. But missing tong in the pack. Enquired and got a reply they will investigate but never heard back. You need specific shape tong for this product due to design of the mechanism. Otherwise I would have used any tong. For a £500 product I’m not best pleased especially given I am still not able to use product properly as tong is missing. Regular customer too and surprised at the lack of response

Excellent ordering experience, good Eid Discount and very quick delivery as well. Greta product when it arrived.
Shisha Gear is my go to for any Shisha kit.

Good selection of shishas & shisha accessories. I bought a shisha but had a small issue, I messaged them and they sorted it out very quickly and made sure the issue was resolved. Great service & great value especially when there’s a discount code!

These guys are always superb

Great products and service , I’m happy as fak :)

I had a very disappointing experience with this website. I received the wrong items, which is why I contacted customer service in the first place. Unfortunately, they didn’t really try to help me and didn’t seem to understand my issue, even after I explained it clearly.

What made it even more frustrating was that the item was also wrongly listed on their website, which seems to be the reason for the mistake. Because of this poor service and misleading listing, I would not recommend this website to anyone.

Received my order (SGS-13128433303934) in less than 24h, geniune hookah, super well packed, got some presents for free (thank you) as a bonus.

Its been a while since an online transaction went so smooth without surprises, delays or gotchas.

Definitely will come back for more business!

All the best.

He recibido mi pedido sin problemas en España. El único inconveniente fue que una de las piezas llegó dañada (seguramente durante el envío). El servicio de atención al cliente ha devuelto el dinero sin problemas. ¡Volveré a comprar!

I don't received my items from more they 11 days

Ordered two packs of 2 pods and only got one, called the company and they were very apologetic and sent another one very quickly, great service and happy to deal with them again!! Plus a couple of sweeties!!

Payed for next day delivery the only thing i got next day was they don’t have it on stock pick another colour so received on day 4 with completely different bowl type and now can’t even get a reply.

Best shisha product quality and flavours. Quick delivery and amazing prices. Also get my pipes from there too. 5/5

High quality goods, extremely happy with my purchase

I’ve been buying from Sisha Gear UK for over 3 years now and I can honestly say they’ve been consistently excellent.
I purchased my shisha, the XKAH set, and all my tobacco from them, and every single time the experience has been smooth and reliable. The quality of the products is always top-notch, delivery is fast, and everything arrives exactly as expected.
What I appreciate most is the consistency. No surprises, no issues, just solid service every time I order. It’s rare to find a company you can trust long-term, but Sisha Gear UK has definitely earned that trust.
Highly recommended if you’re looking for quality products and dependable service.

Good prices, they send me a new base when dpd broke it

Best spot it UK for online Tangiers, proper coal and Wookah apparatus. Some job to be done on ‘subscription perks’, but I hope my favourite suppliers will keep the prices smartly reasonable to compensate for minor marketing drawbacks. I know it ain’t easy, as shisha lounge chain owner and online retailer for over 10 years in Moscow before escaping to London to oppose war shit, but ain’t easy doesn’t mean guys can’t make it perfect. And they are almost there, four years of monthly orders with SG proves that. Smoke up - YOLO💪🏾

I ordered a purjfam hookah pod kit at the 28.12.2026, arrived yesterday at the 12.01.2026. didn’t have to pay import tax or customs. New year when i ordered so a bit of delay is normal. Overall good experience. Would buy again (package got opened and checked by customs)

Recieved the my package in 6 days no hassles cheers
Mark