Shiffonz Arvostelua 

There were some damages in dress i mailed but didnot receive any response

My dress is damaged. I send them pictures. No one didn’t reply yet

Do not use the tailor at the shop, absolutely had no idea how to stitch, she ruined an expensive suit after she lied and said she was a professional tailor of 20 years experience. I trusted her as I was a regular customer at Shiffonz and she represented Shiffonz but I think she had no clue.I went to the shop to tell them of my experience the manager was meant to ring me back but never did. I only used this tailor as she was working in their shop as their tailor!!! Do not be fooled by her. She was aggressive when asked to replace suit and didn’t not acknowledge her mistake. Shiffonz should not hire anyone who represents them in such a poor and unprofessional manner. Birmingham store.

The manager at the Birmingham Shiffonz branch was super unprofessional and unhelpful - I think her name was Suraya. We bought a suit and they did the tailoring, when I tried it on it after the tailoring, it looks like the inside has been completely worn and torn - there are fuzz balls all over the inside and there's fabric hanging off - the tailoring itself is fine. However, I showed the manager the bad condition of the suit and compared it to a duplicate suit in the store and there was clear differences between the wear and tear on my one (the other one looked clean and unworn). She said there was nothing they could do as it had been tailored and in general she was very rude. She tried to tell me it happened because people try on the suits and because it hangs against other suits but this is obviously not the case from the condition of the suit because it's completely worn and it doesn't happen from people just trying them on - it looks like they were switched and the new one was put back on for sale. I have never been so disappointed and will never shop here again. Better avoiding and going somewhere else. I regret paying her.

Rubbish customer service. Placed a big order Nd they took my money and rhen told me 2 were unavailable and haven’t bothered to refund my money!!!

I like the design but kpra should be more good then that....

I was very pleased with the shalwar kameez we ordered and it was delivered quicker than I expected.

On time. Good product

Eid outfits, just tried in for size. Good quality suits, very nice soft fabric, and very good sizing, fits my son and hubby well. Easy to use website, simple order process & prompt delivery.

Hi I purchased a dress for my daughters birthday 2 weeks ago as it was her birthday yesterday she wore the suit and all the beeds on the suit started falling off straight away. Today I have come to the store to either get it repaired or exchanged I spoke to a manger called meenu she did not know how to handle the situation as I told her I seen the suit online first and then I came to the store to see it in person she said we can't exchange it because it is a sale item. No one told me when I purchased the item as she said it is the whole UK rule sale items are always defaulted lol I would recommend people not to buy anything from shiffonz on Leeds Road bradford as they are robbers.

I got long dress for my daughter for Eid it’s beautiful and the delivery was so quick that was a good thing. I will shop again from them…

Dresses are very beautiful and delivery on time.

The quality and the fitting of the clothes are very good . The clothes are value for money worth it .
Shame that the sizes run out so quickly on some designs .
Will definitely shop here again and again 😊

Product quality was poor and felt the outfit was well overpriced. A refund took over 21 days to receive after returning the outfit to the local store. 21 days... 3 weeks... to get your money back. Extremely poo!

Excellent service and beautiful clothes. Query was dealt with swiftly. Above and beyound the rest.

Helpful, speedy service and a beautiful dress which was very reasonably priced for the amount of detail. Arrived in less than 24 hours and I was so grateful because I'd been let down by another company and needed a dress at short notice. True to size and all in all a great experience, so I'll definitely be back. Thanks Shiffonz!

I did my due diligence and emailed the store to clarify measurements for a dress I wanted to order for a wedding I have to attend. They messaged back
I ordered the dress
It arrived and it’s too small! I measured the dress and it’s 4 inches smaller. I emailed them. The response came delayed and as i have this wedding I’ve had to take it to a seamstress to see if it can get altered. The inside of the dress is a mess! Literally hacked at the excess material so it can’t be let out.
They’ve since emailed to say I can return the outfit but as I’ve said I bought this for a wedding this week! I didn’t want to go through this and that’s why I emailed them BEFORE I ordered.
Such disregard for customers is disgusting. Never again!

Loved the outfits. Arrived on time.

Delivery on time good service. Need to sell with sizes with heights if possible