There was some confusion around something I had returned but after waiting a few weeks for the exchange I thought was being sent I contacted the company and had excellent assistance to sort things .... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
This towel wrap dress is such a simple design… but I honestly don’t know how I’ve gotten this far in life without it! Absolutely brilliant, beautiful trait to size fit and style, the material is b... Näytä lisää
Yritys on vastannut
I will not buy any further products. Purchased two wrap toweling dresses, very disappointed with the products. They were not worth $130 each, not of good quality and not well designed.
Yritys on vastannut
Took two weeks to arrive from Australia (to UK) which I guess is reasonable. Good tracking information. But I had issues with sizing, so buying swimwear overseas is not such a good idea! The top was p... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Mix 'n match swimwear to spark joy! Australian swimwear brand devoted to empowering women with confidence and comfort in their swimmers!
Yhteystiedot
4,0
Hyvä
345 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Impossible returns/exchanges
I love these swimsuits, but it’s impossible to return or exchange.
23. toukokuuta 2025
Vastaus yritykseltä Sheila May Swim
Hi Alisha,
Thank you so much for your kind words about our swimsuits—we’re really glad you love them!
We do want to clarify that for the sale you purchased from, exchanges and returns weren’t available, as explained in our terms and conditions (which we also shared via email). We completely understand that this can be frustrating, and we appreciate your understanding.
If you ever need assistance with sizing or selecting future pieces, please don’t hesitate to reach out—we’d be happy to help!
I love my new swimwear
I love my new swimwear. I got a pair of high waisted bottoms and a swing top. I love that the top has padding that is not too thick or stiff.
22. toukokuuta 2025
Vastaus yritykseltä Sheila May Swim
Amazing Christina! That's what we love to hear!
Great products
Accurately sized colourful and comfy-great products! They also arrive really quickly!
2. toukokuuta 2025
Vastaus yritykseltä Sheila May Swim
Thanks so much for your lovely review! We're so glad you're happy with the fit, colours, and speedy delivery 💛
Vastaus yritykseltä Sheila May Swim
Thanks so much, Mary...we are so glad :-)
Great Site and service
The descriptions and information supplied on the site made choosing a size and design easy and enjoyable
26. maaliskuuta 2025
Vastaus yritykseltä Sheila May Swim
Thanks so much for your lovely feedback, Tracy! 😊
Outstanding customer service
Outstanding customer service - I experienced above and beyond support to ensure my exchange was received before heading off on holiday at the end of the week.
24. maaliskuuta 2025
Vastaus yritykseltä Sheila May Swim
Thank you so much – we're thrilled to hear our team could help get your exchange sorted in time for your holiday! Safe travels! ✨
I was unable to return my items for a…
I was unable to return my items for a refund.
24. maaliskuuta 2025
Vastaus yritykseltä Sheila May Swim
Thanks for your message! As a small business, we truly appreciate your support and always want you to have a swimsuit you love. While we don’t offer refunds, we are more than happy to arrange an exchange or store credit so you can find something that feels just right. Let us know how if we can suggest some styles that will suit 💛
Graet service…
Love how easy it is to request a new size while keeping what I already had to compare and also including return post is fantastic. Well done.
24. maaliskuuta 2025
Vastaus yritykseltä Sheila May Swim
Thanks so much, Michelle! We're so glad you found the process easy Appreciate the kind words! 😊
Cosy change robe
I was so happy to finally find a 100% terry towelling change robe. Everything I had previously found online was either microfibre or velour....ewww
I was delighted to support a local Tassie business too.
Happy days!
25. maaliskuuta 2025
Vastaus yritykseltä Sheila May Swim
Love this—thank you! We're so glad you found exactly what you were looking for (terry towelling all the way 🙌), and it means the world to have your support as a Tassie brand😊
Great service and products
Very flexible when I needed to change my order, love my new bathers and rashy !
25. maaliskuuta 2025
Vastaus yritykseltä Sheila May Swim
Perfect, thanks Tracy! :-)
Excellent prompt service
Excellent prompt service, same day friendly responses to email and smooth exchange system .
21. helmikuuta 2025
Vastaus yritykseltä Sheila May Swim
Thank you so much for the kind words! 😊 We’re thrilled to hear that our service met your expectations, and we really appreciate your feedback, Sandra!
These are lovely swimmers
These are lovely swimmers, very flattering and I love the colours. I struggled all this summer with a pair of swimmers that kept riding up, so coverage and support were big factors in chosing new swimmers.
24. helmikuuta 2025
Vastaus yritykseltä Sheila May Swim
We're so glad you love the swimmers, Katriona! 😊
Great fast service, comfy and stylish swimwear
Delivery was prompt and items arrived as described and very nicely presented. I love the swimwear and have been taking advantage of the recent Autumn warm weather
21. helmikuuta 2025
Vastaus yritykseltä Sheila May Swim
So happy to hear you love the swimwear! 😊 Glad everything arrived as expected and that you're enjoying the Autumn weather!
Vastaus yritykseltä Sheila May Swim
So glad you love the hooded towel! 💗 Thanks for the great feedback, and we’re happy to hear the delivery was quick too!
Great website
Great website, streamlined purchase and quick receiving of my purchase by mail.
Thank You
19. helmikuuta 2025
Vastaus yritykseltä Sheila May Swim
Thanks so much, Rashelle! 😍
Sadly not for me
I was really hoping that this would be 'the one', but I didn't like the fit and won't be wearing it. I exchanged for a different size/style, but no better. A pity because the colour options are great, and I like that it comes in a wide range of sizes. I don't think you can get a refund, just an exchange.
21. helmikuuta 2025
Vastaus yritykseltä Sheila May Swim
Thanks so much for your feedback, Rose!
We really try to cater to all body types, but we know finding the perfect fit can sometimes be tricky. We're sorry to hear the styles didn’t work for you this time, but we’re always here to help with exchanges if you’d like to try another style. We appreciate you giving us a try and hope we can find something that works for you! 😊
Love my new bathers
Love my new bathers! Such vibrant colours. I am a 16 top and 14 bottom and they fit perfectly!
19. helmikuuta 2025
Vastaus yritykseltä Sheila May Swim
We are so glad! Thanks Natashya 😍
Product is superb
Product is superb. So soft and comfortable to wear.
Recommend, work on getting the right size’ and then you can’t go wrong.
Then work on your most favorite style. Mine is High waisted bottoms and Tie tops.
Then start mixing and matching. Once you get a few sets at full price, then add to the collection when ‘last pieces’ become available in your size at a very reasonable discounted price, and even better if you have been given a postage free coupon.
Service, packaging and delivery is unfaultable. 💕💕💕💕💕💕
19. helmikuuta 2025
Vastaus yritykseltä Sheila May Swim
We’re always happy to hear how our customers make the most of their Sheila May pieces. 😊 Thanks for your support Sandy!
Vastaus yritykseltä Sheila May Swim
That's great to hear, Thanks Jessica! 😊
ill-fitted and not true to size
I have been trying to get Sheila May swimmers that fit since December last year. I knew the swimmers weren’t for me when I received my first order but unfortunately, they don’t do refunds, only store credit.
I found I am a 10 on the bottom (usually a 12) after my second order however, the shorts are incredibly unflattering (too loose and hugs in all the wrong places) and I’m unlikely to wear them in public.
Unfortunately, I am stuck with a size 12 rashie after my second order that is way too tight, and in this instance, I’m not eligible to exchange for a 14. I’m usually a 10 on top.
All in all, I am incredibly disappointed with this brand.
28. helmikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Sheila May Swim
We always aim to help find the right fit for everyone, but that can sometimes be tricky!
As a small business, we aim to support with exchanges or store credit and help with finding a better fit.
Please know that we're here to assist if you'd like to discuss alternative options or further assistance with finding something that works for you. Thanks so much for your feedback!
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