Shades of Coffee Arvostelua 

452
TrustScore 5/5 tähteä

4,8

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

PID kit for Gaggia Classic Pro Evo is Fab. Don't underestimate how long this will take, read through the guides and watch youtube tutorials before attempting. Slow & steady wins the race - your coffee... Näytä lisää

Saanut 4/5 tähteä

Very nice guys, helpful, respond quickly and generally quite pleasant to interact with. Most items are perhaps a bit overpriced but definitely make the Gaggia a much better machine. Avoid the overpric... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

My heavily modded Gaggia was is need of some TLC. Everything I needed was available and delivered very promptly and the transformation is amazing: New brass boiler - more temperature stability... Näytä lisää

Saanut 5/5 tähteä

Shades are fantastic! Great selection of parts for the Gaggia Classic. Fast delivery and always well packaged.

Yrityksen tiedot

  1. Kahvinkeittimet

Yrityksen kirjoittama

Due to the bizarre, restrictive and somewhat bullying approach adopted by TrustPilot in trying to force us to pay them thousands of dollars a year in order to simply display a link to this page on our website, as well as a summary of our review score - we have decided to NOT continue embracing or using this platform. Google Reviews and our our website reviews can be used instead. Shades of Coffee is a web based retail company selling niche products and solutions to home baristas and coffee enthusiasts globally. It's a small family business, based in Swindon, Wiltshire - in the United Kingdom and we specialise in the Gaggia Classic. We love to provide innovative products for the Gaggia Classic, and many of the products that we offer are unique to Shades of Coffee. Due to our very good and very specialist knowledge of our products and the Gaggia Classic machine that we specialise in, we mainly sell directly to customers globally - so that we can properly advise and support them throughout their coffee journey with a Classic.


Yhteystiedot

4,8

Erinomainen

TrustScore 5/5 tähteä

452 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

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On vastannut 100 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 1 viikon sisällä

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

4,8

Kaikki arvostelut

(452)

65 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

Amazing customer service!

Really quick delivery and the installation guides are excellent. I had a query which I emailed on Sunday evening yet had a reply in minutes! Same again the next time I emailed before 8 am. Do they never sleep? Astounding customer service and I am so pleased with my upgraded Gaggia classic E24 now (super steam, power switch, LED light & OPV spring upgrades)
Thanks SOC!

4. syyskuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Gaggia Classic LED kit

I have a gaggia classic and wanted to see the shot and the tank better and these guys have an LED tank mod. So I promptly ordered the white kit and while I was at it different springs for the OPV.

Both turned up and in good time. The classic (yellow with a white LED kit) is now modded and looks great. However I can't say enough how good the fitting instructions were that came with each. Bit of an odd thing to get excited about but the last thing you want is to be flying blind and guessing.

Anyway clearly highly recommended.

29. elokuuta 2025
Oma-aloitteinen arvostelu
Saanut 4/5 tähteä

Overall it's a quality kit with…

I bought the top box bundle kit w/ PID, flow control dimmer and pressure gauge. Overall it's a quality kit with thorough instructions. Docking one star for for two reasons:
1) One of the spade connectors came loose from the wire prior to arrival - so I needed to buy a wire crimper to connect a new one.
2) I found the disassembly, installation and reassembly processes to be time-consuming and cumbersome given the tight space inside the machine. After some frustration, I ended up removing the boiler completely, which made these processes much easier. I wish the instructions would have included this method.

12. heinäkuuta 2025
Saanut 5/5 tähteä

The DIY dream machine

I got my girlfriend a Gaggia for her birthday a few years ago—she’s not big on adding tech to things, but she made one notable exception: Shades of Coffee. Their aftermarket kits arrive quickly to Los Angeles (usually within a week), are reasonably priced, and consistently top-tier in quality and attractive.

What really sets them apart is their support. If anything goes wrong, you can reach out directly to the owners and actually get help—whether it’s a deal, a replacement, or just walking through a tricky install. They’ve guided me through all kinds of troubleshooting, even issues not directly related to their kits.

So far, I’ve added The One, the flow control, the gauge, LED lights, the emblem, the PID wire kit, and the top box. Every upgrade was fun and slightly challenging to install—which I love. These kits are for people who want to learn their machine inside and out, develop some DIY skills, and embrace the process. They even post tutorial videos, like how to use a multimeter to check a fuse.

Bottom line: if you’re looking for high-quality espresso machine upgrades with a hands-on learning experience and outstanding customer support, Shades of Coffee delivers. And their kits? Always well-packaged, never missing a single part.

11. heinäkuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Great kit. Great business!

Great kit, dispatched fast, delivered quick and customer service was really helpful with a silly question I had. An absolute pleasure to deal with.

9. heinäkuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Surely it will arrive!

It taken longer than expect for it to arrive. But it did arrived. I have yet to install the OPV spring because I don't have a 10mm open end wrench. Wouldn't mind to buy it together with the necessary tool!

13. kesäkuuta 2025
Saanut 2/5 tähteä

I found the website confusing

I found the website confusing, because all the prices are without tax added. They only added the tax at the end, for me this is a NO NO. In the UK 99% of shops add the VAT for customers to make shopping easier to understand. thanks.

edited after reply

on the UK Govt websites it clearly says

'' Describing your product
You must describe your product accurately. This means if you make a claim about your product, you must be able to prove what you say.

Prices
Your adverts must describe the actual cost accurately, including any ongoing or associated costs (like subscription fees) and taxes (such as VAT).

Example
A customer pays £50 a product, without being told the price does not include VAT. This was not explained in the advert, so the advert is misleading. ''

25. toukokuuta 2025
Oma-aloitteinen arvostelu
Shades of Coffee-logo

Vastaus yritykseltä Shades of Coffee

Thanks for your review Jeff. To explain our stance on showing UK VAT exclusive pricing; most of our visitors and customers to our website don’t pay U.K. VAT as they’re from one of the 100+ countries that we ship to globally. Only a relatively small percentage of customers are from the U.K. The usual rule for showing U.K. VAT is that you should show VAT inclusive pricing if the majority of your customers / visitors would pay it. In our case this isn’t true, and showing VAT inclusive pricing to customers from Canada, Australia, USA, China, Mexico, France, Germany etc would only confuse and mislead them.
All of our product pages show prices that are clearly “excluding VAT” (and this is shown immediately after the price; and incorporates U.K. VAT, EU VAT or any other local taxes that may be payable.
If you request shipping to the U.K. then you’ll find that the UK VAT is correctly calculated (inc VAT on the shipping service if relevant) and charged before you checkout or pay, and it’s detailed individually on the checkout summary.
If we were a company that mainly sold to U.K. customers then we’d definitely show individual product pricing including U.K. VAT - but we’re not.
Hopefully this clarifies the situation.

Saanut 5/5 tähteä

Recent order for a Rainflow dispersion plate…

Ordered a Rainflow dispersion plate just after Easter; as with all my orders from Shades of Coffee it arrived quickly and was well-packed. I had a question about fitting the plate and this was answered very promptly by Adrian (the installation video is well-worth watching, particularly regarding sliding the two parts together to ensure the silicone seal is in the correct position). Apart from this item, I've also had PID and pressure gauge kits from SOC and installation support (if needed) has always been excellent, and these various upgrades have resulted in a huge improvement in espresso quality and consistency.

20. huhtikuuta 2025

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