I’m extremely happy with my umbrella cover from Shades. The quality is excellent, and it’s great value for money. When I rang with an enquiry, the staff were very helpful, polite and friendly. Deliver... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
I bought the original cantilever umbrella from Shade Australia and this is the second replacement cover I have bought from the them. The umbrella is one of the best invetsments I have made and the co... Näytä lisää
At first I did not like the website and left a low review, but I'd like to upgrade the review, since speaking to very helpful staff and after receiving the excellent products. I've also been told the... Näytä lisää
Straight forward to select umbrella size, fabric colour and base connection type. Got a quick response to a query re connection of base plate option directly over top of 30mm thick stone paving . ende... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Market Leader in Umbrellas & Shade Cloth. Shade Australia is one of the oldest and most respected companies in the industry.
Yhteystiedot
17, 2565, Ingleburn, Australia
- 1800155233
- webmaster@shadeaustralia.com.au
- shadeaustralia.com.au
4,9
Erinomainen
3 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Ei ole vastannut huonoihin arvosteluihin
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
The product is fantastic we have…
The product is fantastic we have already put it to the test (wind . Rain & sunshine)loving the colour. The quick delivery and communication was another reason I can highly recommend this company to anyone looking for shelta canter lever umbrella
2. tammikuuta 2026
Vastaus yritykseltä Shade Australia Pty Ltd
Hi Julie,
Thank you for your five star review!
We're very glad to hear how happy you are with your new Savannah Cantilever Umbrella! The Savannah is one of our most popular backyard shade umbrellas just for that reason. Thank you for your recommendation, we really appreciate it!
Kind regards,
Alana
Excellent
Shade Australian it was an online order and the service was outstanding took just under a week to be delivered.
1. tammikuuta 2026
Vastaus yritykseltä Shade Australia Pty Ltd
Hi Geoff,
Thanks for taking the time to give us a five star review!
We're thrilled that you had a great experience with our store and that you received your order in good time! We always do our best to provide a high level of service for our customers and it's wonderful that you appreciated this!
Kind regards,
Alana
Excellent service
Excellent service. Kept me informed of progress, fast delivery, and great product.
27. joulukuuta 2025
Vastaus yritykseltä Shade Australia Pty Ltd
Hi Kieran,
Thank you for the five stars!
It's fantastic to hear that you appreciated being kept informed throughout your order and that you received your order quickly! We always do our best to ship.
Kind regards,
Alana
Good Customer Service und prompt…
Good Customer Service und prompt delivery - great product
28. joulukuuta 2025
Vastaus yritykseltä Shade Australia Pty Ltd
Hi Margret,
Thanks for the five star review!
We're very glad that you were happy with the level of service you received throughout your order and that you received your Shelta Harbord Centrepost Umbrella in good time! We're also happy to hear that you're happy with the quality!
Kind regards,
Alana
Being able to get the product
Being able to get the product, and getting regular emails to update me on my order.
26. joulukuuta 2025
Vastaus yritykseltä Shade Australia Pty Ltd
Hi Peter,
Thank you for your five star review based on your order with us - we're so glad that you appreciated the level of communication you received!
I'm sure your Shadefix Shade Cloth Fastening Strips will do a fantastic job for you for many years to come!
Kind regards,
Alana
The fact that you left a phone number…
The fact that you left a phone number for any help I needed
I rare option in today world thank you
10. tammikuuta 2026
Vastaus yritykseltä Shade Australia Pty Ltd
Hi Anthony,
We're so glad to hear that you appreciate our communication options - we're always happy to help via email, call, or text!
Kind regards,
Alana
Excellent Service and Fast Delivery
I received clear and helpful instructions on selecting the right umbrella cover, which made the process simple and stress-free. The company also did an excellent job keeping me informed about the delivery, and the delivery itself was fast and efficient
26. joulukuuta 2025
Vastaus yritykseltä Shade Australia Pty Ltd
Hi Kelvin,
Thank you so much for taking the time to write us a five star review!
We're thrilled to hear that you had a great experience with our store throughout your order with us, and we're also so glad to hear that you appreciated the level of communication you received regarding delivery!
Kind regards,
Alana
The staff are friendly and helpful
The staff are friendly and helpful. The umbrella was delivered quickly and it is great quality.
17. joulukuuta 2025
Vastaus yritykseltä Shade Australia Pty Ltd
Hi Alex,
Thank you for the five star review!
We're very glad to hear that our staff were able to help you out with any questions you had regarding our range - we're always happy to share advice and experience from over 25 years in business. We're also glad to hear that you received your umbrella in good time!
Kind regards,
Alana
A great umbrella
A great umbrella, arrived as described in the sensational ecru fabric... but your delivery partners need to up their communication game to make receiving the goods easier and faster
19. joulukuuta 2025
Vastaus yritykseltä Shade Australia Pty Ltd
Thank you for sharing your review based on your experience with us!
We're very glad to hear that you're happy with the quality of your new Sunranger Woodlands Collection Umbrella and that you've found that it is as described on our site. We appreciate your feedback regarding delivery - we're always looking for ways to improve customer experiences.
Kind regards,
Alana
Helpful information
Description on web site helped make us a decision on what size shade cover we needed. Very fast delivery at a busy time of the year. The cover fits well.
21. joulukuuta 2025
Vastaus yritykseltä Shade Australia Pty Ltd
Hi Jennifer,
Thank you for your five star review!
We're glad to hear that you appreciated the information on our product pages to help select the right size you needed for your umbrella cover. We always do our best to ship as soon as we can so it's great that you received your order in good time!
Kind regards,
Alana
Vastaus yritykseltä Shade Australia Pty Ltd
Hi Victoria,
Thank you for taking the time to write us a review!
We're glad that you're happy with your new Willow Tree rain umbrella and appreciate your feedback regarding the courier that it was shipped with.
I'm sure your Rainbow Umbrella will do a great job for you for many years to come!
Kind regards,
Alana
Vastaus yritykseltä Shade Australia Pty Ltd
Hi Stephen,
Thank you for your five star review!
It's great to hear that you found our website easy to use. Our team has worked very hard on making the website not only look good but navigate well too!
Kind regards,
Alana
Excellent website giving details of…
Excellent website giving details of products. Offer of on line help available. Prompt delivery during Christmas rush.
17. joulukuuta 2025
Vastaus yritykseltä Shade Australia Pty Ltd
Hi Michael,
Thank you for your five star review!
It's great to hear that you appreciate the amount of information we have on the website for our products, as well as our live chat/sms. We're also very glad to hear that you received your Lynden Cantilever Umbrella in good time over the Christmas holidays!
Kind regards,
Alana
Had difficulty stand - problem solved
Had difficulty finding in Melbourne an umbrella stand for my large umbrella. Froblem fixed in five minutes of chat with these guys. Ordered the on line at a good price on Friday, arrived Monday.
I recommend Shade Aust most highly.
18. joulukuuta 2025
Vastaus yritykseltä Shade Australia Pty Ltd
Hi David,
Thank you for taking the time to write us a five star review.
It's great to hear that you received your order in good time and that we were able to help you out with the issue you encountered! We're always happy to help.
Thank you for your recommendation!
Kind regards,
Alana
Very Cool Cabana
I’m very pleased with my cabana. Your representative made contact promptly regarding my colour choice being sold out & I received my cabana within 2 days, a week prior to my expectation 🙏
The cabana is easy to erect, provides good shade & easy to dismantle.
18. joulukuuta 2025
Vastaus yritykseltä Shade Australia Pty Ltd
Hi Jennifer,
Thank you for your great five star review!
We're thrilled to hear that you received your Sunnylife Beach Cabana so quickly! We always ship as soon as we can and it's wonderful to hear how easy it is to use!
I'm sure it will provide plenty of cool shade for many beach trips to come!
Kind regards,
Alana
Return customer
Simple, professional, on time delivery, quality product. Cannot expect anymore.
18. joulukuuta 2025
Vastaus yritykseltä Shade Australia Pty Ltd
Hi Janice,
Thank you for your wonderful five star review based on your experience with our store!
We're very glad to hear that you found our business to be reliable and trustworthy to supply quality products.
Kind regards,
Alana
Vastaus yritykseltä Shade Australia Pty Ltd
Hi Dionisia,
Thank you for your five star review - we're so thrilled to hear how happy you are with the quality of your new Harbord Centrepost Umbrella as well as with the delivery of your order.
Kind regards,
Alana
Outdoor Umbrella Cover
Product appears to be what I am looking for. Prompt reply to text regarding waterproof. Appreciate Boxing Day discount.
27. joulukuuta 2025
Vastaus yritykseltä Shade Australia Pty Ltd
Hi Patricia,
Thanks so much for taking the time to write us a five star review!
We're very glad to hear that you appreciated our quick reply to your question as well as our boxing day sale! I'm sure your new Umbrella Protection Cover will do a great job at keeping your umbrella safe from the elements.
Kind regards,
Alana
Linden 3.3 m. Octagonal.
Delivery was prompt. The umbrella is easy to use and effective for our use.
8. joulukuuta 2025
Vastaus yritykseltä Shade Australia Pty Ltd
Hi Neil,
Thank you for your five star review based on your order with us!
We're very glad to hear that you've found your new Shelta Lynden Cantilever Umbrella to be easy to use and effective for your home/backyard! It's also great to hear that you received your umbrella promptly with an interstate delivery! We always do our best to ship as soon as we can!
Kind regards,
Alana
Vastaus yritykseltä Shade Australia Pty Ltd
Hi Keith,
Thanks for taking the time to give us a five star review!
We're very glad that you're happy with the quality of your new Sunranger Eden Centrepost Umbrella, as well as with the service you received throughout your order. We ship as soon as we can so it's also great to hear that you received your umbrella promptly!
Kind regards,
Alana
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