I’m extremely happy with my umbrella cover from Shades. The quality is excellent, and it’s great value for money. When I rang with an enquiry, the staff were very helpful, polite and friendly. Deliver... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
I bought the original cantilever umbrella from Shade Australia and this is the second replacement cover I have bought from the them. The umbrella is one of the best invetsments I have made and the co... Näytä lisää
At first I did not like the website and left a low review, but I'd like to upgrade the review, since speaking to very helpful staff and after receiving the excellent products. I've also been told the... Näytä lisää
Straight forward to select umbrella size, fabric colour and base connection type. Got a quick response to a query re connection of base plate option directly over top of 30mm thick stone paving . ende... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Market Leader in Umbrellas & Shade Cloth. Shade Australia is one of the oldest and most respected companies in the industry.
Yhteystiedot
17, 2565, Ingleburn, Australia
- 1800155233
- webmaster@shadeaustralia.com.au
- shadeaustralia.com.au
4,9
Erinomainen
3 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Ei ole vastannut huonoihin arvosteluihin
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Good range to choose from order and…
Good range to choose from order and payment to delivery were top notch.
6. syyskuuta 2026
Vastaus yritykseltä Shade Australia Pty Ltd
Hi Clive,
Thanks for the five star review!
We're thrilled to hear that you appreciated our range and that you had an excellent order and delivery experience!
Kind regards,
Alana
Vastaus yritykseltä Shade Australia Pty Ltd
Hi Gina,
Thank you for your five star review!
We're glad to hear you had a quick and easy experience with our online store!
Kind regards,
Alana
Easy to order on line
Easy to order on line, delivery to the south coast reasonable and arrived within 2 days. Great service I would recommend this product.
15. syyskuuta 2026
Vastaus yritykseltä Shade Australia Pty Ltd
Hi Raelene,
Thanks so much for taking the time to write us a five star review!
We're thrilled to hear that you had a great experience with our website and with your delivery!
I'm very glad that you're happy with your new Shelta Savannah Cantilever Umbrella and we really appreciate the recommendation!
Kind regards,
Alana
Fantastic customer service
Fantastic customer service. Prompt response to questions with colour swatches sent to help with decision making.
2. syyskuuta 2026
Vastaus yritykseltä Shade Australia Pty Ltd
Hi Van,
Thanks so much for your great five star review!
We're always happy to help with any questions or advice so our customers can find the perfect umbrella for their space - and we're glad that you appreciated the level of service you received throughout your order!
I'm sure your Sunranger Eden Umbrella will do a fantastic job for you for many years to come!
Kind regards,
Alana
Pleased to recommend Shade Australia
Shade Australia was excellent from the ordering process to delivery. We a very happy with our new umbrella.
12. syyskuuta 2026
Vastaus yritykseltä Shade Australia Pty Ltd
Hi Mark,
Thank you for your five star review!
We're so glad that you had an awesome experience with our store and it's fantastic to hear how happy you are with your new Sunranger Tuscan Umbrella! We love the Tuscan, it's the perfect size for a backyard shade!
Thank you for your recommendation!
Kind regards,
Alana
Good quality
Fast delivery , good quality cover and good website to select the right size cover
30. elokuuta 2026
Vastaus yritykseltä Shade Australia Pty Ltd
Hi Cheryl,
Thank you for your wonderful five star review!
We're very pleased to hear that you had a great experience with our website and that you were able to easily find the right Umbrella Protection Cover for your needs. We always do our best to ship as soon as we can!
Kind regards,
Alana
Good quality weed mat at a good price as described and delivered quickly
Easy to find what i needed online. Price was great and quality was as descibed
28. elokuuta 2026
Vastaus yritykseltä Shade Australia Pty Ltd
Hi Hlias,
Thanks for taking the time to write us a five star review!
We're very glad to hear that you're happy with the quality of your Weedmat and that you found it easy to order online! We're also pleased to hear that you appreciated our competitive pricing!
Kind regards,
Alana
Very efficient process
Very efficient process and good communication once despatched. Deducted one star due to lack of tracking info despite opening an account for this purpose.
28. elokuuta 2026
Vastaus yritykseltä Shade Australia Pty Ltd
Hi John,
Thank you for your review!
We're glad to hear that you had a positive experience purchasing from us, but it's a shame that our website let us down. I'm not too sure what the issue was but I can say that we're launching a new, updated site soon that will hopefully make issues like yours a thing of the past!
I'm sure your Savannah Cantilever Umbrella will do a wonderful job for you for many years to come!
Kind regards,
Alana
Kind regards,
Alana
Excellent quality
Excellent quality. Easy to assemble. Great coverage. Hassle free delivery.
22. elokuuta 2026
Vastaus yritykseltä Shade Australia Pty Ltd
Hi Trenton,
Thank you for taking the time to submit a five star review based on your experience with Shade Australia!
We're ecstatic to hear that you had a fantastic experience with our store and that you are happy with the quality, coverage, and delivery of your umbrella, as well as how easy it was to assemble.
I'm sure your new Savannah Cantilever Umbrella will do an awesome job at keeping you cool and protected from the sun while looking great!
Kind regards,
Alana
Vastaus yritykseltä Shade Australia Pty Ltd
Hi Arjen,
Thank you for taking the time to give us a five star review.
We're thrilled to hear that you had a great experience ordering from our website and that delivery went smoothly for you! We always do our best to ship quickly with trusted couriers.
I'm sure your Bambrella Hurricane Umbrella will do an incredible job for you for many years to come, and look great while doing it!
Kind regards,
Alana
Great service
Great service, needed product ASAP and they obliged with Express post, thank you.
3. syyskuuta 2026
Vastaus yritykseltä Shade Australia Pty Ltd
Hi Ralf,
Thank you for your great five star review!
We're always happy to help and I'm glad to hear you apprecaited the service! I'm sure your Shadefix Shade Cloth Fastening Strips will do a great job for you.
Kind regards,
Alana
Excellent service
Good website offering a substantial range of products. Prompt and professional service with good communication from Shade Australia throughout the ordering and delivery process.
5. elokuuta 2026
Vastaus yritykseltä Shade Australia Pty Ltd
Hi Stephen,
Thank you for taking the time to write us a five star review!
We're very glad to hear that you appreciated the range on our site and that you had an excellent experience ordering from Shade Australia! We always do our best to ship as soon as we can and keep our customers updated.
I'm sure your Lynden Cantilever Umbrella will do a fantastic job for you for many years to come!
Kind regards,
Alana
Vastaus yritykseltä Shade Australia Pty Ltd
Hi John,
Thank you for taking the time to write us a five star review!
We really appreciate it.
Kind regards,
Alana
The quoted price for the umbrella did…
The quoted price for the umbrella did not include tax which felt misleading.
31. elokuuta 2026
Vastaus yritykseltä Shade Australia Pty Ltd
Hi, thank you for sharing your review.
I have reached out via email to follow up on your review as I can see that you ordered online, and all of our products are displayed on our website inclusive of GST. We would really appreciate some clarification on where the tax was not included.
Kind regards,
Alana
Great website!
Spent too much time trying to find a cover for an outdoor umbrella. I wish I’d looked at Shade Australia first! Made the decision within minutes of finding the Shade site and verified my choice by making a quick call to Shade.
31. elokuuta 2026
Vastaus yritykseltä Shade Australia Pty Ltd
Hi Di,
Thank you for taking the time to write us a lovely five star review!
We're always happy to help and I'm glad to hear that we were able to help you find the perfect sized Protection Cover for your Centrepost Umbrella!
I'm sure it will do a fantastic job for you for many years to come.
Kind regards,
Alana
Very helpful and made every effort to…
Very helpful and made every effort to ensure I had identified the correct umbrella to ensure the ordered base would fit.
28. elokuuta 2026
Vastaus yritykseltä Shade Australia Pty Ltd
Hi Richard,
Thank you for taking the time to write us a five star review!
We're very glad to hear that you appreciated the level of service you received throughout your order! We always think it's a good idea to check with customers because we know if it was us, we'd want to be sure too!
I'm sure your Inground Bases will do a great job for you.
Kind regards,
Alana
we got what we wanted
8. elokuuta 2026
Vastaus yritykseltä Shade Australia Pty Ltd
Hi Carole,
Thank you for giving us a review!
We're glad to hear you had a positive experience with us, and I hope your 303 Aerospace Protectant does a great job for your needs!
Kind regards,
Alana
This is our second purchase through Shade Aust. They are always professional, their products are of great quality. Highly recommend.
This is our second purchase through
15. elokuuta 2026
Vastaus yritykseltä Shade Australia Pty Ltd
Hi Kylie,
Thank you for your wonderful five star review of Shade Australia!
We're very glad to hear that you have returned for more world class shade, and we really appreciate your recommendation!
I'm sure your Sunranger FibreSun and Rova base will do a fantastic job for you for many years to come!
Kind regards,
Alana
I needed clips to secure the shade…
I needed clips to secure the shade cloth to metal bars rather than timber ones. Once I found the supplier I was impressed with the ease of purchase. The despatch was timely and the product arrived within days. I would recommend Shade Australia to all. Cost was comparative as well. Thank you.
6. elokuuta 2026
Vastaus yritykseltä Shade Australia Pty Ltd
Hi Jerry,
Thanks so much for taking the time to write us a great five star review!
We're thrilled to hear that you were able to find the perfect product for your needs, we love the Shadefix strips because they make shade cloth DIY so easy! We're also glad to hear that you received your order in good time as well!
Kind regards,
Alana
Great product fast delivery
6. elokuuta 2026
Vastaus yritykseltä Shade Australia Pty Ltd
Hi Vernon,
Thank you for your five star review!
We're so glad to hear that you're happy with your new Umbrella Protection Cover and that you received it in good time!
Kind regards,
Alana
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