Serac Technologies Arvostelua 

168
•
TrustScore 3/5 tähteä

2,9

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

Daisy and Josefina have been fantastic ( as well as patient with us ) There attention to detail has been great We look forward to working with these guys I would thoroughly recommend serac tech t... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

I am a small builder who has recently started with Seractech, my letter was drafted up which looked very professional. Josefina has been in contact with me going through the process step by step helpi... Näytä lisää

Yritys on vastannut

Saanut 1/5 tähteä

Horrendous Promise the world and deliver nothing. Impossible to get out of the contract. Will renew without your consent. Then charge you to exit the renewal. Then when all that’s done will still... Näytä lisää

Yritys on vastannut

Saanut 1/5 tähteä

Absolute scammers. They tie you in 7 month period, through that 7 month period you won’t make any money out of it but you will pay extortionate fees, All payments have been paid last year with the la... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

Yrityksen kirjoittama

Built for the construction and property industry, Serac Technologies provides a growing range of tools including automated outreach and historical planning applications across the entire UK. Unlock the past of any property with our planning history data. Simplify your research process and uncover valuable insights with ease.


Yhteystiedot

2,9

Keskitasoinen

TrustScore 3/5 tähteä

168 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Pyytää asiakkailta arvosteluja

Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja

On vastannut 93 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 1 viikon sisällä

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

2,9

Kaikki arvostelut

(168)

71 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 1/5 tähteä

AVOID Contract, they scamers

I have signed up with them for a one-year contract, with the promise of at least 3 leads a month. The promise has been made over the phone before signing up. Over the 7 months, I have none..not even 1 lead. On top of this, I had to pay another company to post the letters, not really sure if this was done, can not be checked. I suspended the payments, saying that the service is not what they promise, and I cancelled the payment. After about 3 months of talking, they sent me to court. I am waiting to see the outcome of this. BE AWARE ...

24. tammikuuta 2026
Oma-aloitteinen arvostelu
Serac Technologies-logo

Vastaus yritykseltä Serac Technologies

Thank you for your review, Gheorghe. We're sorry to hear you feel this way and would like to address the points raised.

We do not guarantee a set number of leads. Our platform provides accurate, weekly-updated planning data and a letter automation service to maximise your outreach. No specific lead volume was ever contractually promised, and this is reflected in your signed agreement.

Regarding letter sending, your account was placed on our Assisted Plan, meaning we manage the sending process on your behalf. Letter activity is fully trackable through our postal provider, Stannp, and you were shown how to do this. Postage costs are a separate service requirement and were clearly explained to you during sign-up.

We repeatedly attempted to engage with you throughout your fixed-term subscription to help you get the best from the platform but you were not receptive.

We remain committed to supporting all of our customers.

Saanut 5/5 tähteä

I am a small builder who has recently…

I am a small builder who has recently started with Seractech, my letter was drafted up which looked very professional. Josefina has been in contact with me going through the process step by step helping me along the way. She has the patience of a saint she is very thorough making sure i fully understand. Thankyou Josefina

19. kesäkuuta 2026
Oma-aloitteinen arvostelu
Serac Technologies-logo

Vastaus yritykseltä Serac Technologies

Great to hear John, we will pass this on!

Saanut 5/5 tähteä

Excellent Onboarding Experience


We have had an excellent experience with SeracTech so far. The service has been professional, well organised, and everything has been explained clearly throughout the onboarding process.

A special thank you to Selina, who has been outstanding. She took the time to explain everything in detail, answered all of our questions, and made sure we felt supported every step of the way. Her communication and customer care have been exceptional.

We are very pleased with the service we have received and are excited to start using the platform. We hope SeracTech will help us generate new customers and grow our business.

Thank you again to Selina and the entire SeracTech team for your support.

15. kesäkuuta 2026
Oma-aloitteinen arvostelu
Serac Technologies-logo

Vastaus yritykseltä Serac Technologies

Thanks Karolina, we will pass this into Selina and the team.

Saanut 5/5 tähteä

Great company and great product

Great company and great product. Very efficient and reliable staff members too. Highly recommend.

4. maaliskuuta 2026
Oma-aloitteinen arvostelu
Serac Technologies-logo

Vastaus yritykseltä Serac Technologies

Thanks Lee, great to hear!

Saanut 1/5 tähteä

NASTY PEOPLE AND WORTHLESS COMPANY WHO…

NASTY PEOPLE AND WORTHLESS COMPANY WHO ARE OUT THERE TO STEAL YOUR MONEY.
And threaten you without offering anything, but in return they want your money anyway, they have been calling me to join them for well over a year, in the end l was convinced, l thought whatever the case hopefully l will get a project at least to justify the expenses, after 5 months l realized that l was dishing out money each month but nothing in return, besides no project and l had to lay people off, so l stopped paying them, do they wanna know that? NOOO, they just want your money pretending and telling you that you have a licence and if you are not paying they will take you to court, make no mistake these people are professionals and will do anything to get your cash, their addresses to send letters to most of them fake or not fully correct, land addresses, addresses with no names or postcodes, so after all the threats and phone calls from cerac l decided to have a look at their reviews, and guess what all the people here are in same situation as me it's a no brainer, so l decided to get legal advise and guess what, no win no fee advices that l can get my money back, as l have signed no contract and there is no agreement between me and cerac it's just a shady agreement on the phone and then me paying money to them without them offering any services, so people "DO NOT BE FOOLED BY THESE CONS AND GIVE THEM MONEY" they do not care about you or what you do or if you have money or not if they call you do the right thing and hang up. I wanna know where their office is so l can go and see them in person and demand explanation because these people are thieves, l don't know how the government allows them to operate like that knowing that they are not there to offer services but to destroy services.
if there was an option to leave no stars or minus 5stars l would.

1. joulukuuta 2025
Oma-aloitteinen arvostelu
Serac Technologies-logo

Vastaus yritykseltä Serac Technologies

Thank you for sharing your feedback. We're sorry to hear you've had a negative experience, but we do need to address several inaccuracies in your review.

Your account was on a 12-month fixed-term contract, a copy of which is available on your account profile and was confirmed with you during onboarding. Throughout your contract, we delivered data to you weekly in full accordance with that agreement.

We made repeated attempts to support you, including offering refresher calls and re-engagement, which went unanswered. To suggest we were only interested in payment and offered nothing in return is not an accurate reflection of the record.

Regarding data quality: our data is pulled directly from the planning portal and can be cross-referenced at any time for accuracy. This was explained to you during onboarding.

We take all feedback seriously and are happy to discuss any outstanding concerns through the appropriate channels.

Saanut 1/5 tähteä

My Experience with Serac Technologies I would strongly advise other tradespeople to think carefully before signing a contract with Serac Technologies.

My Experience with Serac Technologies

I would strongly advise other tradespeople to think carefully before signing a contract with Serac Technologies.

During the sales process, I was given the impression that the service would generate a significant amount of work and help grow my business. However, after signing the contract and making payments, I did not receive the results that were promised or implied.

I found communication very difficult once I became a customer. When I tried to contact my sales representative, Ollie Hudson, regarding my concerns and questions, I struggled to get responses.

In my personal experience, I paid a substantial amount of money and did not receive enough value in return. I feel that the sales presentation created expectations that were not met.

Before signing any agreement, I recommend that business owners carefully read the contract, understand the cancellation terms, and make sure they are comfortable with the commitment.

This review is based entirely on my own experience as a customer.

4. kesäkuuta 2026
Oma-aloitteinen arvostelu
Serac Technologies-logo

Vastaus yritykseltä Serac Technologies

Thank you for your review, Zoltan. We do need to respectfully dispute several points made here.

Communication was not an issue on our end. When you contacted our business development team, your messages were appropriately passed to our customer success team and multiple conversations took place promptly in response to your concerns.

Our records also show that we provided you with weekly data on your profile throughout your time with us, which was the basis of the agreement. However, the platform was not used in the way we advised, and despite our team's guidance, our recommendations were not followed. The results our customers see are directly tied to how consistently and correctly the platform is used.

We're sorry the service didn't work out as you hoped, but we'd encourage prospective customers reading this to speak with our team, we're transparent about how the platform works and what's required to get the most from it.

Saanut 1/5 tähteä

Very Poor Service, No Leads, and Trapped in a Long-Term Contractdisappointed with Serac…

Very disappointed with Serac Technologies Ltd.
I signed up for what turned out to be a yearly subscription. After paying, I did not receive a single lead and felt that the service delivered no value. When I wanted to cancel, I discovered that I was still committed to paying for the full year, which was not what I expected.
Communication and support were poor, and my concerns were not properly addressed. Overall, I feel that I paid a significant amount of money without receiving the results or service that were promised.
Based on my experience, I would not recommend this company and would advise others to carefully review the contract terms and cancellation policy before signing up.

4. kesäkuuta 2026
Oma-aloitteinen arvostelu
Serac Technologies-logo

Vastaus yritykseltä Serac Technologies

Depsite our best efforts, we cannot find any information on your account, please reach out to our team on support@seractech.co.uk urrgently

Saanut 1/5 tähteä

Stay well away from these Scammers…

Stay well away from these Scammers unless you want a CCJ against your new company like we have.
Husband says he will go to prison before he pays them a penny so they can whistle for it!

5. toukokuuta 2026
Oma-aloitteinen arvostelu
Serac Technologies-logo

Vastaus yritykseltä Serac Technologies

Despite multiple attempts to onboard you so you can use our system, unfortunately we were unsuccessful. As you did not engage with our Customer Success Team, your account was not set up meaning you could not use it to generate leads.

We do everything in our power to onboard you as quickly as possible, however in this case our attempts were ignored.

We take all customer comments seriously and strive to address any concerns thoroughly and transparently.

Saanut 1/5 tähteä

Scam- dishonest crooks

I signed up to Sercactec anfter they pretended to be customer looking for an quote under the impression that I was paying a one-off fee, simply split over 12 months for convenience. At no point was it made clear to me in a transparent or obvious way that I was entering into a fixed 12-month contract with auto-renewal.

When I tried to cancel early, I was told I was locked into the contract. Fair enough — I accepted that and waited until the 12 months had passed. However, after the initial term ended, payments continued, and when I contacted them again, I was told the contract had automatically renewed for another 12 months.

This is where the issue lies. The auto-renewal terms were not clearly communicated at the point of sale, and judging by the numbers of similar reviews here, this seems to be a recurring problem affecting many customers.

In my opinion, this business model relies heavily on unclear terms and catches customers out, which is extremely frustrating and feels misleading. Companies should be upfront and transparent, especially when it comes to contracts and renewals.

I would strongly advise anyone considering this service to read the terms very carefully and be fully aware of the renewal conditions before signing up. 

1. helmikuuta 2026
Oma-aloitteinen arvostelu
Serac Technologies-logo

Vastaus yritykseltä Serac Technologies

Thanks for your feedback Jayan,

All T&Cs are clearly explained in the following places and viewable at any stage:

- During the video demonstration
- Follow up emails
- On our website
- In your T&Cs in your account

If you'd like to discuss further our Customer Support team would be more than happy to speak on 0203 808 6992

Saanut 5/5 tähteä

Great customer service

Great customer service. Selina made the setup process a breeze. Looking forward to working with serac tech.
Luke
Project Pro Construction

25. huhtikuuta 2026
Oma-aloitteinen arvostelu
Serac Technologies-logo

Vastaus yritykseltä Serac Technologies

Thanks for the feedback Luke

Saanut 5/5 tähteä

Signing up to Seratech

Hi, Grace was really helpful and went out of her way to help me.
I’ve been very busy these last weeks and she’s been very patient and kept ringing and emailing me to get things over the line.

22. huhtikuuta 2026
Oma-aloitteinen arvostelu
Serac Technologies-logo

Vastaus yritykseltä Serac Technologies

Thanks Huw, we'll pass this onto Grace

Saanut 5/5 tähteä

Good onboarding

Good onboarding. Very helpful with my technical deficiencies!! Grace was really helpful

21. huhtikuuta 2026
Oma-aloitteinen arvostelu
Serac Technologies-logo

Vastaus yritykseltä Serac Technologies

Thanks Neil, hope you're well

Saanut 5/5 tähteä

Serac technologies is a great company

Serac technologies is a great company. They have really helped your Business grow.
Selina from Serac tech is a lovely girl and has been so helpful. Thanks again

10. huhtikuuta 2026
Oma-aloitteinen arvostelu
Serac Technologies-logo

Vastaus yritykseltä Serac Technologies

Thanks Chad, we will pass this on to Selina

Saanut 5/5 tähteä

Seamless and confidence insipiring

My onboarding experience was hosted by Grace Gallagher Chin. She guided me through the process seamlessly. I was left feeling confident and comfortable with the system. I am new to the platform but I'm excited for the possibilities it may create.

24. maaliskuuta 2026
Oma-aloitteinen arvostelu
Serac Technologies-logo

Vastaus yritykseltä Serac Technologies

Great to hear Michael, we'll pass this on

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