SENA Cases Arvostelua 373

TrustScore 4/5 tähteä

4,0

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 2/5 tähteä

The case is beautiful, high quality, and the leather smells great. So why only two stars? MagSafe charging has been around for over 2 years, and in my opinion is a must-have feature. Nomad makes a... Näytä lisää

Saanut 5/5 tähteä

I researched competing products that would double as a wallet and an iPhone 13 Pro case. I wanted to pair down to 1 item doing double duty. Some of the alternatives simply attached to the rear of the... Näytä lisää

Saanut 5/5 tähteä

Pros: Great website Lovely products Superb service Amazing delivery speed Cons: Crrrrrrazy fast delivery by no doubt highly unsustainable transport (air) which a. cost a fortune and b.... Näytä lisää

Saanut 4/5 tähteä

I purchased a Future Folio case for my iPad Pro after destroying the original with a drop to a concrete floor. The case is well made and fits the iPad well. I am, however, disappointed in that there i... Näytä lisää

Yrityksen tiedot

  1. Puhelintarvikekauppa

Tietoja yrityksestä SENA Cases

Erilaisten ulkoisten lähteiden tuottama tieto

Luxury Leather Apple Accessories from SENA Cases

SENA Cases Logo

With over 20 years of heritage in leather craft and collaborations with major brands, we deliver premium everyday accessories for iPhone, iPad, Apple Watch, and MacBook that will change the way you experience function, form and fashion.

Experience SENA Cases

iPhone Cases
iPad Cases
Apple Watch Accessories
Wallets

SENA Full Grain Leather Apple Accessories

Heritage & Craftmanship

For generations, the diverse influences of Istanbul have inspired our leather artisans to pioneer, enhance, and innovate every product we create. Our founders explored the world for years to find the highest quality materials for SENA Cases products.


Yhteystiedot

4,0

Hyvä

TrustScore 4/5 tähteä

373 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Ei ole aiemmin pyytänyt arvosteluja

Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 3/5 tähteä
SENA Cases-logo

Vastaus yritykseltä SENA Cases

Anne, I apologize for any issues you are having with your return. I do see that the return authorization email was sent to you on April 26th. I also took a look at your order. Sorry to hear that you are not enjoying the new Wallet Wrap. The Wallet Wrap was designed to work with our new Varano cases. If you would like to take a look at those or have any questions please reach out to us at 888-736-2872 Monday thru Friday 10 AM to 7 PM EST. Our customer support team would be happy to help you.

Saanut 1/5 tähteä

The case arrived damaged

The case arrived damaged. It was bent where the fold for the stand is. It wouldn't close all the way, which caused the auto shut off to not work. I was given a hard time about getting the coupon discount towards placing a new order. After several emails back and forth, I was finally offered the discount. I reordered the case and the next case had the same issue, but it wasn't as bad. After my bad experience of trying to get the credit on the first one, I decided to place a book on the case, hoping it would flatten. It still never flattened and the tablet dies after sitting overnight because it wont shut off. I called, but because it was past 30 days, I would have to pay for shipping to return. I ordered a different brand and ended up wasting $55 on a case that won't get used

23. marraskuuta 2022
SENA Cases-logo

Vastaus yritykseltä SENA Cases

Hello, we are sorry for any issues that you experienced. I have pulled up the original order and the replacement order made by you. I see you were refunded and provided with the original discount you had on the first order for the second one. I also see that all though past the 30 day return period a replacement under the warranty was offered to you. If interested you can still reach out to our customer support team and they will be happy to set that up for you. They can be reached at 888-736-2872 Monday thru Friday 10 AM to 7 PM EST.

Saanut 1/5 tähteä

The product that was delivered was not…

The product that was delivered was not what I thought I was buying, I did not want a magnet to hold the phone, I wanted the phone to snap into the case like prior purchases.

28. maaliskuuta 2023
SENA Cases-logo

Vastaus yritykseltä SENA Cases

I am sorry that the Wallet Wrap appears to not be to your liking. I did go and pull up your order it appears that you only got the wallet wrap and not the Varano case the wrap is designed to work with. If you would like please reach out to our customer support team at 888-736-2872 Monday thru Friday 10 AM to 7 PM EST. They will be happy to guide you to the Varano cases and set up an order

Saanut 4/5 tähteä

GOod

2nd Case I ordered is good. The first one broke and still haven't received a label to send it back for a refund.

22. maaliskuuta 2023
Saanut 2/5 tähteä

Nice products, but returns are painful

I have had Sena products before. They are great quality, nicely made, well designed. But I gave them a less than stellar rating due to the difficulty of initiating a return. The user interface is archaic compared to any other online shop I've encountered.

20. maaliskuuta 2023
SENA Cases-logo

Vastaus yritykseltä SENA Cases

We are sorry to hear that you had any issues setting up a return. However, we do see that a return was successfully set up for you. Did you need any further assistance with it? We would be happy to assist you. You can contact us at 888.736.2872 Monday thru Friday 10 AM to 7 PM EST.

Saanut 5/5 tähteä

Review of Iphone case

Very user-friendly site, the quailty of the product, the speed of the product delivery and the affordability of a quality product. Utility.

15. maaliskuuta 2023
Saanut 3/5 tähteä

Good leather but not MagSafe capable

I like the leather and the quality is good, but there is one dislike that I have a hard time with vs the Apple case it replaced for me. The compatibility with MagSafe attachments is basically not there. I can get a powerful corded charger to attach, but the MagSafe Battery Pack will not stick so forget using it while you are also using the phone.

14. maaliskuuta 2023
SENA Cases-logo

Vastaus yritykseltä SENA Cases

Hello, the Snap on Wallet and LeatherSkin case for the iPhone 12 series are not Magsafe compatible. They will work with wireless charging but are not designed with the magnet needed to work with Magsafe. However, we do have our new series of wallet backs that are Magsafe compatible. If you have any questions please reach out to our customer support team they will be happy to help.

Saanut 1/5 tähteä

Sent me wrong case

Sent me wrong case. I asked for replacement. Did not get it.

21. helmikuuta 2023
SENA Cases-logo

Vastaus yritykseltä SENA Cases

Hello, we are sorry that you did not get a replacement. I did pull up your return request and see that an exchange was asked for. I regret to say that we are not able to do exchanges. We would be happy to help you set up a new order for the correct case. Please contact our customer support team at 888.736.2872 Monday thru Friday 10 AM to 7 PM EST.

Saanut 5/5 tähteä

Ordered as always!

Ordered as always and item arrived within 3 business days. What else could you ask for, except a new I-Pad cover in about any form for my mini I-Pad.
Tnx guys and nice recovery from your interruption of business.

20. helmikuuta 2023
Saanut 5/5 tähteä

I love the products

I love the products, the love that the company puts into customer "satisfaction" if the delivery shows up and the quality of the product! SENA for now already (at least) 8 years!!!

19. tammikuuta 2023
Saanut 2/5 tähteä

Iphone 14 wallet case

Iphone 14 wallet case: Not well designed. The leather may be too thick. The case barely stays closed with no credit cards or cash in it, but will not stay folded once an item or two has been added.
I would say customer service has bordered on rude.
The Nomad wallet case is simpler and less luxurious, but at least well designed.

9. helmikuuta 2023
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