Seller Labs Arvostelua 8

TrustScore 4/5 tähteä

3,8

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Yrityksen tiedot

  1. Verkkokauppa-palveluntarjoajat

Erilaisten ulkoisten lähteiden tuottama tieto

Grow your Amazon business with pro Amazon seller software, tools, services, advertising platform for sellers, teams, consultants & agencies.


Yhteystiedot

  • South Barnett Shoals Road 1860, 30605, Athens, Yhdysvallat

  • sellerlabs.com

3,8

Hyvä

TrustScore 4/5 tähteä

8 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Ei ole aiemmin pyytänyt arvosteluja

Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

Been using Sellerlabs for many years

Been using Sellerlabs for many years.

What started out as just an automated way to get customer reviews has turned into a data engine for powering business decisions.

If you have visions of taking your ecommerce game to the next level you cannot scale on old or incorrect data messy data.

And this is especially true if you sell on Amazon. You could spend endless hours pulling reports, uploading, sifting, combining but the moment your pivot table breaks or Amazon makes changes it all falls apart.

Save the time and effort for making better decisions with timely and accurate data. This is what reinforces or shoots down your theories about customer demand, margins, ad spend, fees as well as other important aspects that power your business.

And now with AI you can more easily get to those insights with structured data from Sellerlabs.

The best part is the Sellerlabs teams has been more than 5 stars with service and super helpful in the agentic era.

Zero hesitation to recommend them to any business or agency looking to level up and create a bigger moat.

Just so nobody thinks this is glowing AI written fake review here's the one thing still missing - Amazon Business data for ads.

Our fix to that challenge is to pull that data from the Amazon API ourselves, for now.

15. toukokuuta 2026
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

There is no way to speak to someone…

There is no way to speak to someone here. They changed my subscription account level without notifying me and charged me almost 10X times more per month. I luckily caught it and chatted with them but could not get anyone on the phone. It's not the correct way to do business.

22. toukokuuta 2025
Oma-aloitteinen arvostelu
Seller Labs-logo

Vastaus yritykseltä Seller Labs

We're sorry about this experience, MT. Unexpected billing changes without clear communication are unacceptable, and we understand the frustration. We've since improved how we notify customers about plan changes, including advance email notifications before any pricing adjustments take effect. If this issue was never fully resolved, our Customer Success team is available at support@sellerlabs.com and we'd like to make it right.

— Lisa Jones, Customer Success Manager at Seller Labs

Saanut 1/5 tähteä

Dark cancellation tactics

Avoid. Makes it unnecessarily hard to cancel. Might have gotten some value from their service, but this kind of tactic should not be rewarded in business. It should not take 15 minutes of my day to cancel a recurring payment.

26. syyskuuta 2022
Oma-aloitteinen arvostelu
Seller Labs-logo

Vastaus yritykseltä Seller Labs

We appreciate the honest feedback, Will. You were right — our cancellation process at that time was more cumbersome than it should have been. Since then, we've simplified it significantly. Feedback like yours was a direct reason we made those changes. We should have made it easier from the start.

— Lisa Jones, Customer Success Manager at Seller Labs

Saanut 5/5 tähteä

Just signed up with Seller Labs

Just signed up with Seller Labs. So far the experience has been great. Customer service and software are working. So good sign. Hope they deliver.

1. syyskuuta 2022
Oma-aloitteinen arvostelu
Seller Labs-logo

Vastaus yritykseltä Seller Labs

Thank you, Israel! We hope the experience has continued to be a positive one. We've added quite a few new features since 2022, including our Amazon MCP Server and AI-powered tools. Appreciate you taking the time to leave a review.

— Lisa Jones, Customer Success Manager at Seller Labs

Saanut 1/5 tähteä

Originally signed up for follow up email follow up services

Originally signed up for follow up emails services approximately 16 months ago. After the trial, they charge you each month without your knowledge until you cancel. Was unaware of this. This business was a side seller account with about 500 in it's reserve bank. It was an account we did not look at. Anyway, we reached out for a refund. They refused to give us some or all of the refund. This was disappointing since we did not use the service. They can see that on their end. Moreover, the service they were charging us for is not even something amazon allows. Follow up emails have been over with a long time ago. My partners and I were already unhappy with their services as it is. We decided to cancel our two other accounts with them. Those accounts paid them approximately 1300 per month.

3. syyskuuta 2021
Oma-aloitteinen arvostelu
Seller Labs-logo

Vastaus yritykseltä Seller Labs

Seller Labs is an app that is approved for use in the Amazon App store in addition to being a member of the Amazon MWS Developer Council. Our tool is NOT a violation of Amazon's policy. In fact, Amazon's policy was updated in September 2020 to explicitly state that you CAN use 3rd party software to solicit reviews from your buyers. You can read more about Amazon's policies by visiting this page. https://www.sellerlabs.com/blog/amazon-messaging-policy-updates/

Seller Labs is a SaaS application that charges a monthly fee. When you sign up for our free trial you are required to add a credit card and the details of our program are explained to you. Every month we send a receipt after the credit card is charged. A user can cancel at any time by simply logging into their account and clicking the "cancel subscription" button located in the My Account section. If you fail to cancel your subscription and you contact our customer success team with a few days of your renewal we will credit you for the current month. We highly encourage users of any SaaS application to review their credit card charges and cancel any subscriptions they are no longer using.

Saanut 1/5 tähteä

Scam company

never actually connected a seller account, they have been billing me nonetheless for over 2 years, unwilling to refund even part of this despite never using the service. Very dissappointed a service like seller labs have this type of policy

25. elokuuta 2021
Oma-aloitteinen arvostelu
Seller Labs-logo

Vastaus yritykseltä Seller Labs

We hear you, Aruna, and we're sorry this happened. Being charged for a service you weren't using is not something we take lightly. Since this review, we've added onboarding checks and billing alerts designed to catch inactive accounts earlier. We should have had those safeguards in place sooner.

— Lisa Jones, Customer Success Manager at Seller Labs

Saanut 1/5 tähteä

Price Hikers

Was locked into a membership for $5 for 11 months, then suddenly it is $500! No warning, can't cancel, no refund.

1. elokuuta 2021
Oma-aloitteinen arvostelu
Seller Labs-logo

Vastaus yritykseltä Seller Labs

Hello, Chloe! Thank you so much for your feedback. I do apologize for this inconvenience regarding our Seller Labs Basic subscription. In order to provide an improved customer experience for our community, we did sunset our Basic subscription plan this past spring. All subscribers were notified in the time leading up to the sunset, and we did automatically apply a discount to your account to help ease the transition. If you have any questions, we encourage you to speak to our Customer Success team by emailing support@sellerlabs.com, or by using the chat function located at the bottom right corner of any Seller Labs page.
Thank you again for your feedback, and we look forward to the opportunity to work with you in the future!

Saanut 2/5 tähteä

So far very disappointed with this…

So far very disappointed with this service provider. their website is not doing what is paid to do and many other issues with their payment system.

18. heinäkuuta 2019
Oma-aloitteinen arvostelu
Seller Labs-logo

Vastaus yritykseltä Seller Labs

Thank you for your feedback! Please reach out to success@sellerlabs.com so that we can take a further look into your account to resolve the issues you're experiencing.

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