Selkiehaircare Arvostelua 

186
•
TrustScore 4.5/5 tähteä

4,3

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

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Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

Only used for a few weeks & already noticed a difference in my scalp psoriasis - no more redness or itching! Great product & great customer service so far too.

Saanut 5/5 tähteä

I purchased the Selkie Shampoo & Conditioner after watching Cicely on Dragons Den. I had been looking for an alternative to shop bought brands and I have not been disappointed the Selkie products they... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Wonderful brand! Is always tricky trying to choose between more natural and sustainable products and products that actually work ... With selkie you don't have to choose because it does both. Hair loo... Näytä lisää

Yritys on vastannut

Saanut 2/5 tähteä

Has to be the worst shampoo and conditioner I’ve ever used. I bought the set after seeing it on Dragon’s Den because I loved the concept but unfortunately from the moment the shampoo touched my hair i... Näytä lisää

Yritys on vastannut


Yhteystiedot

4,3

Erinomainen

TrustScore 4.5/5 tähteä

186 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

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On vastannut 41 %: iin saamistaan huonoista arvosteluista

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Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

4,3

Kaikki arvostelut

(186)

99 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 1/5 tähteä

Terrible product

Really wanted to like this product, since I am very sustainability-minded and as far as I am aware this is the only shampoo and conditioner on the market which is a refillable liquid formula. I waited for my previous shampoo and conditioner to run out so I had really hyped myself up for this! Unfortunately this left a residue in my hair and my scalp was incredibly itchy after use. It simply did not feel clean after washing. Updated because I’m really annoyed: I tried it again and was really careful about washing it out. It DOES NOT wash out. My hair looks greasy! So irritating because this is not a cheap product.

7. joulukuuta 2024
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Soft healthy hair for longer

4.5 stars
I've been really pleasantly surprised with Selkie's shampoo & conditioner. I was initially quite skeptical as the shampoo definitely lacks the foaminess that bottle shampoos bring when washing but my hair has never felt so soft and healthy. I have very fine hair which usually becomes greasy within a day but I now get at least an extra day if not two before it needs washing again, very pleased! The price is a little high, but as I'm having to wash my hair less it actually works out quite well. I also really like the idea behind Selkie and it's the best alternative shampoo I've used so far.
Half a point knock down for the conditioner, which doesn't do the best job of detangling.
But overall, I'd definitely recommend!

27. marraskuuta 2024
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Shocked at how good this product is

Shocked at how good this product is, I have fine curly hair and an itchy scalp and always fork out for expensive shampoo and conditioner. I saw the promotion online and wanted to give it a go because I want to be more sustainable but wasn't expecting such good results. It's true that you need a bit more water to get a good lather with the shampoo, but I think that means the product has got less unnatural ingredients so it's just a change of habit. My hair is so soft and shiny and I've had less itchiness and irritation using Selkie than I have with with products I fork out £50+ for!! Converted and telling my friends and family!

25. marraskuuta 2024
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Very good

Very good. Keeps my hair shiny and smooth. High quality product with no harmful chemicals. Would recommend this to my friends 👍

17. lokakuuta 2024
Oma-aloitteinen arvostelu
Selkiehaircare-logo

Vastaus yritykseltä Selkiehaircare

Thank you Gallade! We are so pleased you're enjoying your Selkie. There's nothing better than shiny hair without the nasties 💛

Saanut 5/5 tähteä

I love how Selkie made my hair feel

I love how Selkie made my hair feel. I have really fine hair that gets oily quickly and this shampoo really works for me. My hair feels so smooth after using it. I love how I can also refill the product which reduce the plastic use. Highly recommend.

17. marraskuuta 2024
Oma-aloitteinen arvostelu
Selkiehaircare-logo

Vastaus yritykseltä Selkiehaircare

Thank you so much! We are so happy you're loving it and doing a great thing by reducing your plastic waste 💛

Saanut 5/5 tähteä

A few months ago I made the move over…

A few months ago I made the move over to Selkie after seeing it promoted online and I'm so happy I did.

Initially, the lack of 'foaminess' that the shampoo provides in comparison to high street brands, was a struggle to get used to but I kept with it as my hair got its waves back, felt so much softer and less greasy. And now, a few months down the line I'm used to the way the shampoo works and feel so great when using it.

Not only has it got a fab smell but it feels like I'm really doing my part in cutting down on plastics, which I've long been wanting to do.

I really couldn't recommend it more and with so many people complimenting my hair, I find myself constantly spreading the Selkie word.

Thanks so much guys xxx

14. marraskuuta 2024
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Love it

Love it. My scalps in much better condition and love being eco 👍🏼

8. marraskuuta 2024
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

I had high hopes for this product

I had high hopes for this product. I really wanted to like it but sadly I can’t.
The smell is terrible, my hair (fine) doesn’t feel clean after washing with the shampoo, and I can barely get my fingers through my hair after conditioning. Once my hair has been dried it feels (& looks ) like straw.
Subscription cancelled.

5. marraskuuta 2024
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Left my hair dry & frizzy

I really wanted to like this but it's absolutely terrible. I needed lots just to get any kind of lather worth the shampoo & the conditioner is a horrible feeling. This left my hair so dry & frizzy. Cancelled subscription. My husband is going to use what's left as I used it twice because he doesn't care what he uses.

30. elokuuta 2024
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Can’t recommend this product enough

Can’t recommend this product enough ! My hair hasn’t felt this healthy in years . I have my old hair back . Thank you Selkie x

1. syyskuuta 2024
Oma-aloitteinen arvostelu
Selkiehaircare-logo

Vastaus yritykseltä Selkiehaircare

Awwwh amazing! You're most certainly welcome x

Saanut 1/5 tähteä

Not impressed I wanted to love this but…

Not impressed I wanted to love this but the conditioner made my hair very dry and tangled, the shampoo was better but dried out my scalp a lot. I didn’t realise that I set up a subscription, they don’t accept returns and I am unable to login and have no way to cancel. AVOID

So then after this review I get this “ hank you for reaching out. We cancelled your subscription for you immediately after receiving your Trustpilot review. Although your refund request comes outside of our 7-day return window, we would be happy to make an exception and honour the refund, provided you agree to remove the review on Trustpilot that contains some inaccuracies.
As a small business striving to make a positive impact in the haircare industry, it's incredibly important for us to maintain accurate feedback. Reviews that contain false information can be very damaging, and we always aim to provide the best service possible. We would have gladly resolved this issue for you if given the chance and we most certainly provide multiple ways to cancel subscriptions, one of the main ways being to contact our customer service team. We would have even been able to stop your refill shipment from reaching you as well.

Please let us know if you'd be willing to update your review, and we will provide information on where to send your refills to receive your refund.

Best wishes,

The Selkie Team 💛”
I don’t feel I was being inaccurate or lying as was implied. It feels very shady that they will only refund if I agree to remove my initial review. I wonder how many bad reviews have been deleted? Their website states that if you change your mind they will not refund you, so I am not sure what they are talking about a 7 day window? If their customer service was good and not so aggressive I would have updated my review anyway. My advice to them is make it clear in the first box sent to include a card saying that you set up a subscription and details on how to cancel or amend it. I have an online business too and I have hundreds of reviews but not a single bad one because I believe in exceptional customer service and I have made making every customer happy my priority. I think an unhappy customer is an opportunity to turn it around and not to accuse them of lying or to threaten them.

31. elokuuta 2024
Oma-aloitteinen arvostelu
Selkiehaircare-logo

Vastaus yritykseltä Selkiehaircare

Thank you for your feedback. We’re genuinely sorry to hear about your experience, but we haven’t received any communication from you that would have allowed us to assist. At Selkie, transparency and customer satisfaction are our top priorities and we would have been more than happy to help you, including accepting a return and cancelling your subscription. We truly wish you had contacted us first so we could have resolved this for you.

Saanut 5/5 tähteä

Sooo soft

I have only tried it once but Selkie makes my hair so soft. I love that it’s environment friendly too! Excited to keep using it ☺️

22. elokuuta 2024
Oma-aloitteinen arvostelu
Selkiehaircare-logo

Vastaus yritykseltä Selkiehaircare

Amazing! We're so glad you're enjoying it Tahlia 💛

Saanut 2/5 tähteä

Lovely concept but not for thicker hair

I have been trialing both the shampoo and conditioner after discovery them at the Salad Days Market. Lovely packaging, and great concept, but sadly both do not work for me. I have naturally wavy hair and have tried double cleansing but my hair still feels dirty after washing. The product leaves a residue and I find myself having to wash more often than usual.

19. elokuuta 2024
Oma-aloitteinen arvostelu
Selkiehaircare-logo

Vastaus yritykseltä Selkiehaircare

Hi Tamara, thank you for taking the time to share your feedback. We’re sorry to hear that our shampoo and conditioner didn’t work out for your hair. We’ve worked hard to develop a haircare line that’s both effective for a wide range of hair types and free from harsh synthetic ingredients, all while being completely sustainable. However, we understand that everyone’s hair is unique, and we regret that our products didn’t meet your expectations. We truly appreciate your input and will continue striving to offer a wider range of formulations to accommodate for more specific needs. Thank you again for your honesty and support! 💛

Saanut 5/5 tähteä

Dry, dull and stringy hair fixed

Dying my grey roots for a few years left my hair dull and stringy plus hard water made it worse. But after using Selkie products, my hair looks soft and shiny. It really feels like I got my young hair back from 10 years ago.

15. toukokuuta 2024
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Not working for me

Not getting on with this shampoo at all. Have followed the online videos, but just can not seem to get a good foam with this product. It foams a little in the hands, but semes to just dissappear into the hair and my hair is greasy straight after washing. I have dry hair generally, I usually only wash once a week, but my scalp and hair just don't feel clean after using this. Very disappointing as I really want a sustainable shampoo that works!

6. toukokuuta 2024
Oma-aloitteinen arvostelu
Selkiehaircare-logo

Vastaus yritykseltä Selkiehaircare

Hi Faye, we're really sorry to hear you're not getting on with the shampoo!

We chose to make our shampoo completely sulfate free due to the benefits this can have on the health of your hair and scalp. But as you mentioned, it doesn't necessarily foam as much as shampoo's with sulfates in, so it might feel a little different to what you're used to to begin with. Have you checked out our video that shares tips on how to get a good foam? This is different to our tutorials video and might help you achieve the desired foaming you're looking for! https://www.instagram.com/reel/C6MfZX0NHLE/?utm_source=ig_web_copy_link&igsh=MzRlODBiNWFlZA==

To begin with, whilst you're getting used to the shampoo, you could also try 'double cleansing' to ensure that you feel like you're removing all the product from your hair, as our shampoo should definitely leave your hair feeling clean!

We really do not aim to disappoint with our products, hopefully using these tips might help 💛

Saanut 5/5 tähteä

Absolutely love using Selkie I have…

Absolutely love using Selkie I have damaged bleached hair and my fly always have improved massively along with my hair feeling so soft and shiny :) 1000% recommended!

5. toukokuuta 2024
Oma-aloitteinen arvostelu
Selkiehaircare-logo

Vastaus yritykseltä Selkiehaircare

Yayyy! Thank you Chloe, so glad you're loving it 💛

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