SEBO (UK) Ltd Arvostelua 121

TrustScore 4/5 tähteä

3,9

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 1/5 tähteä

Dreadful! This company’s customer service has gone downhill. Patronising and rude staff asking ridiculous questions about my ability to hoover when the product is crap. I have had Sebo hoovers all m... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

We are on our third Sebo vacuum machine. The first two performed immaculately year on year (the second gifted to our son after over 10 years and it's still going strong). Our newest model - a E 3 prem... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

I very had vax, and other good makes but I purchased a sebo felix years ago and I won't use any other brand of hoover. My Felix drives so no pushing yes its heavy but it cleans deep into pile I purcha... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

I have used Sebo upright vacuum cleaners for many years and always found them super efficient. If there is a problem it can easily be fixed with a phone call to Sebo who are extremely friendly, help... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

  1. Imurit

Erilaisten ulkoisten lähteiden tuottama tieto

SEBO - Style and Substance. Crafted in Germany. Award-winning vacuum cleaners. Supporting the Pink Ribbon charity. A family business with a heart.


Yhteystiedot

3,9

Hyvä

TrustScore 4/5 tähteä

121 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Ei ole aiemmin pyytänyt arvosteluja

Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa

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Kuinka tämä yritys käyttää Trustpilotia

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Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

E Belt Pet - effective, light weight and easy to use !

I had an upright Sebo that was fantastic, a reliable, very efficient and effective vacuum cleaner. When, after over 20 years of service, cleaning up after 2 children growing up, 2 cats and a dog and various DIY projects it finally gave up, I researched cylinder vacuum cleaners as I decided I now needed a lighter weight cleaner. I decided on another Sebo, the E Belt Pet, as I now have my grandchildren's dog to stay when they go on holiday.
It is brilliant and fulfils all my criteria. I wanted a cleaner that was light, easy to carry up and down stairs, easy to switch between vacuuming hard wooden flooring and carpet, also easy to reach under beds, settees and tables. It is easy to switch between different heads. Altogether a well designed, hard working, light weight, easy to use vacuum cleaner that makes cleaning less of a chore. It is worth the extra money and also worth bearing in mind that Sebo specialise in vacuum cleaners. Excellent service for mail order supply of bags and accessories, very quick. Also, when I have had a query, you can actually talk to someone at Sebo who knows the product !!!
I have kept my old upright as it only needs a new motor and someone in the family may need it in the future.

15. huhtikuuta 2020
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Might be time for an upgrade

I have had my Sebo Airbelt D2 for some 8 years now and it is refreshing to have a product that has proven extremely reliable throughout this time. To many items these days do not seem to be produced with longevity in mind ! The only item on my hoover that I replaced after 5 years was the hose. Unfortunately more recently, the hose has started to unclip from the telescopic attachment. I could probably resolve this issue by purchasing replacement parts though in view of the cost am now considering replacing my much trusted faithful. I guess my only reservation is whether the newer vacuums will be as effective at the lower wattage compared to the 2100w of my Airbelt. In conclusion a great manufacturer of reliable products built for longevity.

9. huhtikuuta 2020
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

WYSIWYG!

For once, a hoover that does exactly what it said it would do unlike all the others we have had over 35 years. Would recommend them/it to anyone.

8. huhtikuuta 2020
Oma-aloitteinen arvostelu
SEBO (UK) Ltd-logo

Vastaus yritykseltä SEBO (UK) Ltd

This is great to hear Ian!

Glad that SEBO has been vacuum of choice for you for over 35 years and pleased that you are sharing your experience with us.

Saanut 5/5 tähteä

I have had a Sebo vacuum cleaner for…

I have had a Sebo vacuum cleaner for over 10 years. It is robust and effective, even with pet hairs. Routine maintenance is easy. Sebo parts & bags are despatched quickly and efficiently.

8. huhtikuuta 2020
Oma-aloitteinen arvostelu
SEBO (UK) Ltd-logo

Vastaus yritykseltä SEBO (UK) Ltd

Really pleased to hear that you have had SEBO for over 10 years! Thank you for your review.

Saanut 5/5 tähteä

sebo are the best

Sebo are an amazing company to deal with, nothing is too much trouble. There to help and advise for whatever. I love my sebo X7 it’s best Hoover I have ever had. It is amazing, after just a week my carpets feel softer, and look cleaner, can’t believe it. And the light, I know a small detail on a hoover, but makes a big difference and the little details matter. Thank you sebo, can we have a cordless please xx

8. huhtikuuta 2020
Oma-aloitteinen arvostelu
SEBO (UK) Ltd-logo

Vastaus yritykseltä SEBO (UK) Ltd

Hi Jane,

Thank you for your great review. Pleased to hear that you love your X7 and is cleaning up your carpets a treat.

I will pass on your suggestion with regards to a cordless model. Watch this space.

SEBO Team

Saanut 5/5 tähteä

Ordered my filters on line and a couple…

Ordered my filters on line and a couple of days later I received them, no fuss, what you expect ( or hope ) will happen. So I will definitely be using them again when I need more consumables.

8. huhtikuuta 2020
Oma-aloitteinen arvostelu
SEBO (UK) Ltd-logo

Vastaus yritykseltä SEBO (UK) Ltd

Hi Steve, great to hear that you received your consumables efficiently. Will be pleased to assist you again in the future. Best wishes.

Saanut 5/5 tähteä

Great online ordering

Great online ordering. Fast delivery too! Thank you for carrying on in these difficult times.

8. huhtikuuta 2020
Oma-aloitteinen arvostelu
SEBO (UK) Ltd-logo

Vastaus yritykseltä SEBO (UK) Ltd

Thank you for your review, take care and stay safe.

Saanut 5/5 tähteä

Simply, The Best

I am very old so have been through many pieces of electrical and other equipment in my life. No joking, SEBO, from every aspect, IS THE BEST.

8. huhtikuuta 2020
Oma-aloitteinen arvostelu
SEBO (UK) Ltd-logo

Vastaus yritykseltä SEBO (UK) Ltd

Dear Mrs Stewart,

Thank you for your review.

We are very pleased to read your positive review, however we have noticed that you have left 1 star for this review. We would like your experience with SEBO to be a positive one, so if possible we would like to discuss this with you further.

Please do not hesitate to contact our Helpdesk Team on 01494 46 55 33 Monday to Friday between 8.30am and 4pm or email: service@sebo.co.uk

We look forward to hearing from you.

Kind Regards

SEBO Team

Saanut 5/5 tähteä

I love my SEBO K machine

I love my SEBO K machine - it’s such a nifty little runner on my busy days ... best vacuum ever !!!

13. maaliskuuta 2020
Oma-aloitteinen arvostelu
SEBO (UK) Ltd-logo

Vastaus yritykseltä SEBO (UK) Ltd

Thank you for your review. Great to hear that you find your compact little SEBO a breeze to use!

Saanut 5/5 tähteä

Excellent service

Excellent service. Very pleased with my new Felix upright machine.

13. maaliskuuta 2020
Oma-aloitteinen arvostelu
SEBO (UK) Ltd-logo

Vastaus yritykseltä SEBO (UK) Ltd

It is great to hear that you are pleased with your new Felix. Thanks for the review.

Saanut 5/5 tähteä

Amazing! perfect for pets

I have a SEBO E1 Pet and can't recommend it enough! The suction is amazing, it's very light and easy to use with lots of handly attachments. My cat malts a lot, this is no problem for the E1, it effortlessly gets rid of all the fur from the carpets, furniture and hard floors which I have downstairs. It cleans edge to edge and the bumper system is a lifesaver, stops my walls and furniture from getting marked. The bag is so hygienic, you don't need to worry about dust clouds or anything escaping back into your home or cleaning out a canister. The bag is easy to remove, you then just put the cap on and dispose of, it's simple as that.

9. maaliskuuta 2020
Oma-aloitteinen arvostelu
SEBO (UK) Ltd-logo

Vastaus yritykseltä SEBO (UK) Ltd

Thank you for your positive review! It is great to hear that your E1 Pet machine serves you well and you find all features on the machine useful.

Saanut 1/5 tähteä

Poor suction on Airbelt vacuums

So... my first Sebo vacuum cleaner inspired me to write my first ever review online and I raved about how great it was: my daughter and I both had very long hair and found other vacuums would roll this around on the carpet and not pick it up, not the Volcano! It was great.
Roll forward about 8 years - my old Sebo went up in a puff of black smoke. Booo. It would be well over £100 to repair it so it was sadly consigned to the tip, a real pity as I had every accessory possible for it.
I then purchased an Airbelt K1 Komfort ePower
Wow not even in the same league. It is rubbish!!
My hair is now really short (and my daughter has left home), so the hair on the carpet should be no problem, right?
Wrong. It gathers it all at the floor brush, then just rolls it backwards and forwards without enough suction to lift it off the carpet.
Frustratingly I have to detach the floor brush and bend down and manually vacuum the ball of hair off the carpet with the hose (minus the brush head).
I took a little video of this, but nowhere to post it on here.
Such a disappointment, especially after my first fantastic "brush" with Sebo.
I wouldn't recommend Sebo.

17. helmikuuta 2020
Oma-aloitteinen arvostelu
SEBO (UK) Ltd-logo

Vastaus yritykseltä SEBO (UK) Ltd

Thank you for your review.

I am sorry to hear of your disappointment with your SEBO product.

This is certainly very unusual behaviour and not what we would expect from one of our machines. SEBO vacuums are designed and tested to clean different floor surfaces and deal with debris and hair.

As you have reported that your machine has poor suction and gathering of hair in the Floor Turbobrush, we would like to discuss this with you further.

Please can you contact the SEBO Helpdesk team on 01494 46 55 33 Monday to Friday between 8.30am and 5pm.

Kind Regards
SEBO Team

Saanut 5/5 tähteä

I have had a Sebo vacuum cleaner for donkey’s years!

I have had a Sebo vacuum cleaner for over 20 years, and it is still the most reliable and efficient cleaner ever. But, this morning, it started cutting out while using it. I called Sebo UK Customer Service, who listened to the cleaner over the phone, and suggested a couple of things to try. She then diagnosed a faulty cable connection and said that she would send an email with full details of how to solve this. The alternative would be to buy a new handle and flex at just under £50. Fantastic service, fantastic machine, and lovely lady! We will try fixing the cable, but quite honestly, £50 to get another few years is nothing compared to paying out on other appliances that last a couple of years if you’re lucky

21. marraskuuta 2019
Oma-aloitteinen arvostelu
SEBO (UK) Ltd-logo

Vastaus yritykseltä SEBO (UK) Ltd

Hello there, That's great to hear that you have had satisfactory service from your vacuum cleaner and the team at SEBO. We thrive to give excellent service and it is wonderful to hear feedback like this! Thank you.

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