Went to the Everton Liverpool match yesterday courtesy of Seat Unique at the New Hill Dickinson Stadium. Totally underwhelming. We purchased hospitality tickets costing 3x £700 and ended up on Village... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Booking was easy, a personalised response came quiickly ensuring I was happy. I wrote back as I am disabled and require facilities to be available. Swift reply confirming all ok and thanking me for... Näytä lisää
Seat Unique have done it again..great personal service, no bots no waiting, no hidden fees. An enquiry to Ben about an upcoming event..he gave me all the details..reminder emails and simple clear li... Näytä lisää
Visit to Wolverhampton planned to follow on from Aintree. Tickets advertised for an 11:30am ‘gates open’. When thevtickrts came they were for a much later start, meaning we didn’t get home until midni... Näytä lisää
Yrityksen tiedot
Tietoja yrityksestä Seat Unique
Yrityksen kirjoittama
SPORT
MUSIC
CULTURE
About Us
Seat Unique is the leading provider of premium tickets and experiences helping fans get exclusive access to popular live events.
Our Mission
It’s our mission to make VIP experiences accessible to every fan. Whether you are treating yourself or celebrating a special occasion, there are options to suit all tastes and budgets.
A wide range of sports hospitality packages and VIP concert tickets are bookable through our safe and secure online platform 24 hours a day, 7 days a week.
We value honesty and transparency. That’s why we work with clubs and venues directly to provide our customers with tickets and packages that are 100% official and guarantee entry to an event.
We pride ourselves on delivering excellent customer service. Our friendly team is always on hand to deliver the best support and advice possible, whatever your query may be.
Yhteystiedot
8 Greencoat Place, SW1P 1PL, London, Yhdistynyt kuningaskunta
- +44 (0)208 706 0164
- enquiries@seatunique.com
- seatunique.com
Premium Seats. Premium Moments.
4,4
Erinomainen
5 t. arvostelua
On vastannut 72 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 2 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Excellent service!
Requested to register for info of a concert pre-sale, was provided links to buy and booking process was super simple. Callum was really helpful and followed up with a call to check if I had any questions. Great service and I can’t wait to book more experiences to avoid the general sale ticket wars!
18. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Seat Unique
Hi Jess,
Thank you so much for taking the time to leave us a 5-star review!
We’re absolutely thrilled to hear that you had such a fantastic experience with us.
It helps our community and is appreciated.
We hope to see you again soon.
If there’s anything more we can do for you, please don’t hesitate to let us know!
Many thanks,
The Customer Experience Team at Seat Unique
What an outstanding customer service…
What an outstanding customer service experience! Due to unforeseen circumstances, I was unable to travel from the US to England to see my beloved Everton Toffees play in Liverpool. I contacted Seat Unique describing my plight and worked with Giorgia Del Fosco, a Seat Unique Customer Experience Executive. Giorgia provided top-level customer service; quick responses, excellent communication, and advocated for me to fulfill my exception request. I highly recommend Seat Unique for their access to the best entertainment and willingness to satisfy their customers. Thank you!
17. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Seat Unique
Hi Jeff,
Thank you so much for taking the time to leave us a 5-star review! Giorgia is pleased to know that you are satisfied with her service :)
We’re absolutely thrilled to hear that you had such a fantastic experience with us.
It helps our community and is appreciated.
We hope to see you again soon.
If there’s anything more we can do for you, please don’t hesitate to let us / Giorgia know!
Many thanks,
The Customer Experience Team at Seat Unique
Vastaus yritykseltä Seat Unique
Hi FP,
Thank you so much for taking the time to leave us a 5-star review!
We’re absolutely thrilled to hear that you had such a fantastic experience with us.
It helps our community and is appreciated.
We hope to see you again soon.
If there’s anything more we can do for you, please don’t hesitate to let us know!
Many thanks,
The Customer Experience Team at Seat Unique
It was a great experience
It was a great experience. The food was decent. Good choice of drinks. Only bit of small criticism is it wasn’t clear about the free drinks included and instructions on how to get them (starred items on the menu). Also not clear hot drinks are included. Perhaps a line on the email on this would be helpful. We had to ask one of the staff what to do.
The seats we were allocated were great. The village street area was great - not enough seats though. We had to stand whilst eating which wasn’t ideal. Highly recommend the experience though.
10. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Seat Unique
Hi Emma,
Thank you so much for taking the time to leave us a 5-star review, and the feedback provided is really helpful!
We’re absolutely thrilled to hear that you had such a fantastic experience with us.
It helps our community and is appreciated.
We hope to see you again soon.
If there’s anything more we can do for you, please don’t hesitate to let us know!
Many thanks,
The Customer Experience Team at Seat Unique
Almost too easy
Almost too easy. Made this booking for a celebration with family later in the year, if only every site and service provider made interaction this simple.
1. tammikuuta 2026
Vastaus yritykseltä Seat Unique
Hi Paul,
Thank you so much for taking the time to leave us a 5-star review!
We’re absolutely thrilled to hear that you had such a fantastic experience with us, so good it felt"too easy"!
It helps our community and is appreciated.
We hope to see you again soon.
If there’s anything more we can do for you, please don’t hesitate to let us know!
Many thanks,
The Customer Experience Team at Seat Unique
Great experience at Hill Dickinson
Trinity Street Bar v Bournemouth. Very friendly staff, plenty on hand to speak too. Service at bar and food stand quick and efficient.
10. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Seat Unique
Hi Stephen,
Thank you so much for taking the time to leave us a 5-star review!
We’re absolutely thrilled to hear that you had such a fantastic experience with us.
It helps our community and is appreciated.
We hope to see you again soon.
If there’s anything more we can do for you, please don’t hesitate to let us know!
Many thanks,
The Customer Experience Team at Seat Unique
Fantastic experience .
Fantastic experience from walking in the door to walking out again. Will definitely be going again
10. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Seat Unique
Hi VC,
Thank you so much for taking the time to leave us a 5-star review!
We’re absolutely thrilled to hear that you had such a fantastic experience with us.
It helps our community and is appreciated.
We hope to see you again soon.
If there’s anything more we can do for you, please don’t hesitate to let us know!
Many thanks,
The Customer Experience Team at Seat Unique
The staff were so lovely and made us…
The staff were so lovely and made us feel really welcomed. I was really impressed with the quick wait for both food and drinks was great and bar staff friendly. The manager Samantha was lovely too. The only complaint I have was that there were not enough seats in ratio to accommodate fans in the bar, I even saw people sitting on the floor. We had to stand for the 2 and half hours we were there. This was especially frustrating as my Brother, who was with me had to stand the whole visit and it left him in a lot of pain from a slipped (herniated) disc that he suffers from. This did ruin the event for us but other than that it was a good experience.
10. helmikuuta 2026
Oma-aloitteinen arvostelu
easy to book
Quick and simple process to book experience on line. Information clear and answered all question. Prompt email receipt.
17. helmikuuta 2026
Vastaus yritykseltä Seat Unique
Hi Pike,
Thank you so much for taking the time to leave us a 5-star review!
We’re absolutely thrilled to hear that you had such a fantastic experience with us.
It helps our community and is appreciated.
We hope to see you again soon.
If there’s anything more we can do for you, please don’t hesitate to let us know!
Many thanks,
The Customer Experience Team at Seat Unique
Vastaus yritykseltä Seat Unique
Hi Denis,
Thank you so much for taking the time to leave us a 5-star review!
We’re absolutely thrilled to hear that you had such a fantastic experience with us.
It helps our community and is appreciated.
We hope to see you again soon.
If there’s anything more we can do for you, please don’t hesitate to let us know!
Many thanks,
The Customer Experience Team at Seat Unique
great seats available at a reasonable…
great seats available at a reasonable price and very quick check out
17. helmikuuta 2026
Vastaus yritykseltä Seat Unique
Hi Brian,
Thank you so much for taking the time to leave us a 5-star review!
We’re absolutely thrilled to hear that you had such a fantastic experience with us.
It helps our community and is appreciated.
We hope to see you again soon.
If there’s anything more we can do for you, please don’t hesitate to let us know!
Many thanks,
The Customer Experience Team at Seat Unique
Smooth transaction
Tickets purchased and digital ones sent within 48 hours. Transaction was smooth and communication was excellent throughout.
Haven't attended the game yet so 🤞 crossed.
14. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Seat Unique
Hi Helen,
Thank you so much for taking the time to leave us a 5-star review!
We’re absolutely thrilled to hear that you had such a fantastic experience with us.
It helps our community and is appreciated.
We hope to see you again soon.
If there’s anything more we can do for you, please don’t hesitate to let us know!
Many thanks,
The Customer Experience Team at Seat Unique
Trustworthy
First of all, a trustworthy seller. Easy to navigate the booking process. A few more photos would be helpful.
16. helmikuuta 2026
Vastaus yritykseltä Seat Unique
Hi Annabel,
Thank you so much for taking the time to leave us a 5-star review!
We’re absolutely thrilled to hear that you had such a fantastic experience with us.
It helps our community and is appreciated.
We hope to see you again soon.
If there’s anything more we can do for you, please don’t hesitate to let us know!
Many thanks,
The Customer Experience Team at Seat Unique
Excellent service
Another great six nations event at Murrayfield. Callum at Seat Unique goes above and beyond to help you when thinking on booking and keeping you updated! Two fab experiences so far!
6. helmikuuta 2026
Vastaus yritykseltä Seat Unique
Hi Rae,
Thank you so much for taking the time to leave us a 5-star review!
We’re absolutely thrilled to hear that you had such a fantastic experience with us.
It helps our community and is appreciated.
We hope to see you again soon.
If there’s anything more we can do for you, please don’t hesitate to let us know!
Many thanks,
The Customer Experience Team at Seat Unique
East to book
14. helmikuuta 2026
Vastaus yritykseltä Seat Unique
Hi Kram,
Thank you so much for taking the time to leave us a 5-star review!
We’re absolutely thrilled to hear that you had such a fantastic experience with us. It helps our community and is appreciated.
We hope to see you again soon!
The Customer Experience Team at Seat Unique
Twice booked tickets and overcharged
Update: Having spoken to SeatUnique this morning they have agreed to reallocate my ticket to cat 1. Very grateful. Thank you to Callum for sorting this so quickly.
The last two times I have purchased tickets shortly after they have been released. When I then have checked on tickets a day later, I have found the same tickets are now listed as £50 cheaper. Previously I have used Seat Unique a lot without issue but when I booked tickets on Friday I specifically asked if the ticket prices were going to change or other seats be released and I was assured that wouldn’t happen. When this first happened I assumed it was a mistake, now it has happened again it is clear that is was in fact deliberate move to rip off people booking when things are released. Next time I’ll book directly through the venues to avoid being overcharged for the same tickets. Very disappointed. I have made a complaint to Seat Unique and will update this review should this be resolved.
14. helmikuuta 2026
Oma-aloitteinen arvostelu
Brilliant seats but no food on offer!
7. helmikuuta 2026
First time user of your company - delighted
First time user of your company. Not only did I get a great price for Aston Villa hospitality tickets but also I got great customer service from Andreya - I wanted to add a 3rd person to my booking after my initial 2 person booking and the customer service was easy and quick to access and excellent; they got 3rd person seated with me and also managed to provide parking free of charge for which they did not have any obligation to do so on either point. Easy to deal with and good service, I will use again. Also I did have slight anxiety about tickets being sent in a timely manner as booking was for the next day but there was no problem and they arrived promptly with clear instructions. Good service all round.
13. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Seat Unique
Hi Andrew,
Thank you so much for taking the time to leave us a 5-star review!
We’re absolutely thrilled to hear that you had such a fantastic experience with us. It helps our community and is appreciated.
We hope to see you again soon!
The Customer Experience Team at Seat Unique
I wanted to book 6 tickets for a…
I wanted to book 6 tickets for a sporting event but had a little query before I booked.
I went on the "contact us" email link to ask the question, but didn't get a reply, apart from the standard reply saying we will get back to you in 24 hours. I didn't hear anything so then tried the "WhatsApp" link to ask the question. Again didn't hear anything!!
I ended up contacting the venue direct who were very helpful and answered my query.
I was then able to book my tickets but with no help from "Seat Unique".
6. helmikuuta 2026
Vastaus yritykseltä Seat Unique
Hi Rob,
Thanks for your review.
Sadly, I could not locate an enquiry that you sent to us from the 'contact us' form.
Can you kindly let us know if you submitted this using the same email that you used at purchase?
For bookings that have already been placed, we would also always encourage customers to review their order confirmation, which is sent immediately after purchase. This clearly indicated your point of contact for your booking.
Kind regards,
The Customer Experience Team
A great evening at the Hill Dickinson Stadium…
Excellent communication throughout the process was very reassuring. It was great to be able to ask Customer Service questions and to receive a reply quickly. In the ground all the tickets and vouchers worked very smoothly.
10. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Seat Unique
Hi Tim,
Thank you so much for taking the time to leave us a 5-star review!
We’re absolutely thrilled to hear that you had such a fantastic experience with us. It helps our community and is appreciated.
We hope to see you again soon!
The Customer Experience Team at Seat Unique
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