Went to the Everton Liverpool match yesterday courtesy of Seat Unique at the New Hill Dickinson Stadium. Totally underwhelming. We purchased hospitality tickets costing 3x £700 and ended up on Village... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Booking was easy, a personalised response came quiickly ensuring I was happy. I wrote back as I am disabled and require facilities to be available. Swift reply confirming all ok and thanking me for... Näytä lisää
I booked the dine at Dunstable package at Wolverhampton races. When we arrived we were shown to our table. I explained to the lady who was seating us that this was our first time at the races. She the... Näytä lisää
Seat Unique have done it again..great personal service, no bots no waiting, no hidden fees. An enquiry to Ben about an upcoming event..he gave me all the details..reminder emails and simple clear li... Näytä lisää
Yrityksen tiedot
Tietoja yrityksestä Seat Unique
Yrityksen kirjoittama
SPORT
MUSIC
CULTURE
About Us
Seat Unique is the leading provider of premium tickets and experiences helping fans get exclusive access to popular live events.
Our Mission
It’s our mission to make VIP experiences accessible to every fan. Whether you are treating yourself or celebrating a special occasion, there are options to suit all tastes and budgets.
A wide range of sports hospitality packages and VIP concert tickets are bookable through our safe and secure online platform 24 hours a day, 7 days a week.
We value honesty and transparency. That’s why we work with clubs and venues directly to provide our customers with tickets and packages that are 100% official and guarantee entry to an event.
We pride ourselves on delivering excellent customer service. Our friendly team is always on hand to deliver the best support and advice possible, whatever your query may be.
Yhteystiedot
8 Greencoat Place, SW1P 1PL, London, Yhdistynyt kuningaskunta
- +44 (0)208 706 0164
- enquiries@seatunique.com
- seatunique.com
Premium Seats. Premium Moments.
4,4
Erinomainen
5 t. arvostelua
On vastannut 72 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 2 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
A great evening at the Hill Dickinson Stadium…
Excellent communication throughout the process was very reassuring. It was great to be able to ask Customer Service questions and to receive a reply quickly. In the ground all the tickets and vouchers worked very smoothly.
10. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Seat Unique
Hi Tim,
Thank you so much for taking the time to leave us a 5-star review!
We’re absolutely thrilled to hear that you had such a fantastic experience with us. It helps our community and is appreciated.
We hope to see you again soon!
The Customer Experience Team at Seat Unique
Good welcome
Good welcome, ideal seating able to watch the racing from indoors. Excellent food. Staff were helpful with good a service. Will come again.
4. helmikuuta 2026
Vastaus yritykseltä Seat Unique
Hi Alan,
Thank you so much for taking the time to leave us a 5-star review!
We’re absolutely thrilled to hear that you had such a fantastic experience with us. It helps our community and is appreciated.
We hope to see you again soon!
The Customer Experience Team at Seat Unique
I mistakenly purchased tickets for the…
I mistakenly purchased tickets for the wrong evening, and they were swapped for the night I wanted with no extra cost or fuss whatsoever. Very happy with the prompt reply to my email.
12. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Seat Unique
Hi Victoria,
Thank you so much for taking the time to leave us a 5-star review!
We’re absolutely thrilled to hear that you had such a fantastic experience with us. It helps our community and is appreciated.
We hope to see you again soon!
The Customer Experience Team at Seat Unique
Premier League match February 2026
Very impressed with Seat Unique. Bought tickets for an Everton home match. Instructions very clear via email. The package was subsequently upgraded to a higher premium level due to me purchasing an extra ticket. I was very appreciative of this kind offer which made the overall experience very memorable.
T Keane
4. helmikuuta 2026
Vastaus yritykseltä Seat Unique
Hi Tom,
Thank you so much for taking the time to leave us a 5-star review!
We’re absolutely thrilled to hear that you had such a fantastic experience with us. It helps our community and is appreciated.
We hope to see you again soon!
The Customer Experience Team at Seat Unique
Booking failed
Booking failed. Spoke to customer service who promised to investigate and email back but never heard from them again.
Payment cleared from card and then refunded by Seat Unique so it was not a payment issue.
When I went back to site to try and re-book 2 days later but there was no availability . Had Customer Services responded promptly we could still have re-booked on the day but they didn't (Lost opportunity)
12. helmikuuta 2026
Vastaus yritykseltä Seat Unique
Hi Steve,
Thank you for your recent call and review, and we are sorry to hear that your payment was rejected.
I am pleased to see that you have managed to secure your tickets.
I apologise that it took longer than expected, but I investigated this with our tech team to ensure it doesn't occur again.
Without getting too technical, there was an API error within the system, meaning that the system could not find seats within the package you were selecting, so the order was not allowed to go through. This was later fixed by our partners, whose API error this was, hence why the booking has now been successful.
Please let me know if I can help further and resolve your experience.
Kind regards,
The Customer Experience Team
Booked a match with this company for…
Booked a match with this company for the Aston Villa - Brighton game. Great and reliable. Leave it a little late to send the tickets which I was worried about but they arrived on time!
Have used them again for another match! Definitely recommended
8. tammikuuta 2026
Vastaus yritykseltä Seat Unique
Hi there,
Thank you so much for taking the time to leave us a 5-star review!
We’re absolutely thrilled to hear that you had such a fantastic experience with us. It helps our community and is appreciated.
We hope to see you again soon!
The Customer Experience Team at Seat Unique
Great customer service making a birthday surprise extra special
We were a group of 3 having a birthday surprise for one of the group. We booked the tickets in two separate purchases so I contacted Seat Unique to ask if we could be seated together. I got a reply really quickly confirming that they would put us all next to one another and even better, that they had upgraded us to premium hospitality. They even designed an e-gift card for our friends birthday. It was fantastic customer service even if there hadn’t been the upgrade, but that was special. Thank you Georgia from customer services!
10. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Seat Unique
Hi Joanne,
Thank you so much for taking the time to leave us a 5-star review!
We’re absolutely thrilled to hear that you had such a fantastic experience with us. It helps our community and is appreciated. Giorgia sends her thank yous as well :)
We hope to see you again soon!
The Customer Experience Team at Seat Unique
Great communication
Great communication, enthusiasm and execution, exactly what is needed.
11. helmikuuta 2026
Vastaus yritykseltä Seat Unique
Hi Mike,
Thank you so much for taking the time to leave us a 5-star review!
We’re absolutely thrilled to hear that you had such a fantastic experience with us. It helps our community and is appreciated.
We hope to see you again soon!
The Customer Experience Team at Seat Unique
Fantastic experience
Fantastic experience, love the club.. The Trinity bar was everything we were looking forward to experience.
Great food… drinks were flowing, the staff were amazing with beautiful smiles very welcoming.
10. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Seat Unique
Hi Neelam,
Thank you so much for taking the time to leave us a 5-star review!
We’re absolutely thrilled to hear that you had such a fantastic experience with us. It helps our community and is appreciated.
We hope to see you again soon!
The Customer Experience Team at Seat Unique
Unable to attend due to illness
Unable to attend due to illness, no transfer or refund available
4. helmikuuta 2026
Vastaus yritykseltä Seat Unique
Hi Mr Lancaster,
Thank you for your review, and we hope you feel better soon!
I want to provide some context for customers who may be reading this review. Mr Lancaster secured tickets to a racecourse a couple of days prior to the event on the 11th of February.
He has not been in touch with Seat Unique directly, as his point of contact for the order is the venue, as indicated at the bottom of his order confirmation.
A short notice of cancellation leaves little room for the team to be able to help, and we kindly remind customers that tickets are non-refundable as per the terms accepted at the point of purchase.
However, for most events, if you are unable to attend, you can pass tickets on to friends and family.
Kind regards,
The Customer Experience Team
Sailed through buying tickets no…
Sailed through buying tickets no problems at all
7. helmikuuta 2026
Vastaus yritykseltä Seat Unique
Hi there,
Thank you so much for taking the time to leave us a 5-star review!
We’re absolutely thrilled to hear that you had such a fantastic experience with us. It helps our community and is appreciated.
We hope to see you again soon!
The Customer Experience Team at Seat Unique
Vastaus yritykseltä Seat Unique
Hi Luciano,
Thank you so much for taking the time to leave us a 5-star review!
We’re absolutely thrilled to hear that you had such a fantastic experience with us. It helps our community and is appreciated.
We hope to see you again soon!
The Customer Experience Team at Seat Unique
Bath Races Hospitality
Easy to understand purchase, speedy process and pre-booking query handled well.
11. helmikuuta 2026
Vastaus yritykseltä Seat Unique
Hi Andy,
Thank you so much for taking the time to leave us a 5-star review!
We’re absolutely thrilled to hear that you had such a fantastic experience with us. It helps our community and is appreciated.
We hope to see you again soon!
The Customer Experience Team at Seat Unique
Can't select 1 adult and 1 child
I wanted a child seat and an adult seat. You could only select one or the other. Had to buy 2 adult seats. It's a bit of a rip off really and very poor website
10. helmikuuta 2026
Arsenal tickets After being scammed for arsenal…
After being scammed for arsenal football tickets, the club recommended us to seat unique . The assistant was extremely helpful and saved the day. We got our tickets , sent to my phone within 2 hours.
5. helmikuuta 2026
Thanks Giorgia del Fosco
You're never quite sure about buying tickets to any event but I have used Seat Unique 3 times now and it's been great. We recently needed to combine three sets of bookings for an Everton game as various sets of friends from US & UK decided to go together. Giorgia del Fosco at Seat Unique sorted it for us; simple, quick & friendly. Thanks Giorgia. 5 stars Seat Unique 👌
9. helmikuuta 2026
Oma-aloitteinen arvostelu
Booking made easy
So informative, easy to follow through the booking process. Easy to understand and follow. Happy chappy! 👍🏻
9. helmikuuta 2026
Oma-aloitteinen arvostelu
I could not get tickets elsewhere for…
I could not get tickets elsewhere for Harry Stylles despite hours of trying on other sites. It was a matter of minutes for Seat Unique to find just what I wanted. Couldn't be happier.
31. tammikuuta 2026
A fixture change messed up my…
A fixture change messed up my celebration plans of a significant birthday. The Head of customer relations, Andreya was amazing in pulling all the stops out to salvage the situation.
30. tammikuuta 2026
Easy to use app
Very easy to use with clear information on ticket prices and breakdown before booking with follow up email confirmation and ticket receipt information
Had used before and will use again
8. helmikuuta 2026
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