I would give 10 stars if I could. Debra, the manager at the Crouch End shop, was absolutely outstanding. She was so kind, and went the extra mile to help me with an item; looking up my receipt on th... Näytä lisää
Yritys on vastannut
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Katso, mitä arvostelun kirjoittajat sanovat
Was considering season knives for a while for work, I decided to try the Season 2 chefs knife and although it came beautifully boxed and presentation was lovely, when I went to use the knife it felt q... Näytä lisää
Yritys on vastannut
It was such fun learn to cook new food in a local kitchenware shop that i have bought in many times. Danielle and Debra were extremely welcoming and friendly. We met other local people and the food wa... Näytä lisää
Yritys on vastannut
Thanks Danielle & Debra Danielle a fantastic cookery class! The food was delicious, and the recipes easy to follow again at home. The shop is excellent, with lovely and knowledgeable staff and great... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Good food is one of the things that makes life a joy. And creating it is more of a joy with the right tools. That's what Season sells - cookware built to last, chosen or designed by people who actually cook. No fake claims, no fad products, no cheap things that let you down twice: once when they break, and every day before that. We design our own ranges. Season S4 knives, forged to hold an edge and balanced for real kitchens. End grain chopping boards that protect your blade and last for decades. Tri-ply stainless steel pans that heat evenly and take a lifetime of use. Cast iron casseroles in colours you'll want on the table, not hidden in a cupboard. Alongside them, a full cookshop range: bakeware, tableware, coffee makers, and the brands we've tested and trust. Buy from us and you get what goes with it - how to use it properly, how to care for it, and honest advice from people who know what they're talking about. Our recipes and guides are written by cooks, not copywriters. Shop online with delivery across the UK, or visit us in one of our four London stores: Balham, Crouch End, Islington and West Hampstead. Our cooking school runs classes from the stores, helping home cooks build real confidence, step by step. Seen something for less elsewhere? Tell us. We'll see if we can match it. Cook like it matters.
Yhteystiedot
West End Lane, NW6 1SD, London, Yhdistynyt kuningaskunta
- 020 8185 0257
- hello@seasoncookshop.co.uk
- seasoncookshop.co.uk
4,6
Erinomainen
146 arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 24 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Excellent in every way
Excellent in every way! Fabulous range of quality products, great pricing. Above all, first class helpful service over the telephone to answer our questions. Despatch/delivery prompt and efficient and the goods very, very well packaged. Will deal with Season again and highly recommend them.
9. joulukuuta 2020
Oma-aloitteinen arvostelu
Vastaus yritykseltä Season
Thanks so much for taking the time to write such a positive review Michael. It's not just 'sales' to us - we're staffed by chefs and cooks who actually care about what they're doing and our customers, so it gives everyone a big smile when it's recognised!
Vastaus yritykseltä Season
Thank you Nicole! Happy carving!
Fantastic response after a problem
So after an issue with the item I received I had a call from the Director and we've found a way to resolve it quickly without fuss. Very refreshing customer experience that's rare in online retail.
8. joulukuuta 2020
Vastaus yritykseltä Season
Thanks so much for taking the time to post this Mark. We do love a happy ending!
Best wishes,
Jason
Excellent value
Excellent value, delivered promptly and a superb product. Well worthy of five stars!
8. joulukuuta 2020
Vastaus yritykseltä Season
Thanks so much Clarke!
Excellent service!!
2. joulukuuta 2020
Vastaus yritykseltä Season
Thanks for taking the time to post a review JC!
Really prompt and efficient delivery
Really prompt and efficient delivery! Couldn’t fault it
2. joulukuuta 2020
Vastaus yritykseltä Season
Thanks so much for taking the time Lulu!
Vastaus yritykseltä Season
Thanks for taking the time to leave a positive review Jack!
Still waiting for my order or any…
Still waiting for my order or any information about the order. Wrote an email to enquire and no response. Ordered 14 days ago, but nothing as yet.
18. marraskuuta 2020
Oma-aloitteinen arvostelu
Vastaus yritykseltä Season
Hi Chris. So sorry we didn't reply to your email. Some of our staff were staying at home over the Covid thing, we had a major influx of enquiries, and this one slipped through the net. Poor service on this occasion, and our heartfelt apologies. I believe the team have since been in touch with you and your order is going out today to be with you tomorrow, but if you have any further issues, please feel free to reach out to me at jason@seasoncookshop.co.uk Many thanks for your patience, Jason
Excellent
Great service and price. Set of knives ordered at 11pm and posted out the next morning for next day delivery. You can’t really ask for more.
Items were packaged really well.
Thank you.
13. marraskuuta 2020
Oma-aloitteinen arvostelu
Vastaus yritykseltä Season
Thanks so much for taking the effort to leave such a positive review Karen - it means a lot to all the staff here!
Having problems with communication with this company not answering phone or replying to emails
Having problems with communication with this company
9. marraskuuta 2020
Oma-aloitteinen arvostelu
Vastaus yritykseltä Season
Hi Elizabeth. So sorry to hear of your difficulties in contacting us. The stores are sometimes very busy, so we'll admit the phone sometimes doesn't get answered when we're with customers. I haven't seen an email from you, but if you would like to forward the email to me at jason@seasoncookshop.co.uk we will be happy to help. All the best, Jason
Highly recommend this Company
Highly recommend this Company; their customer service is first class!
7. lokakuuta 2020
Oma-aloitteinen arvostelu
Great product at a good price
Great product at a good price, good communication, delivered on time the next day.
8. heinäkuuta 2020
Oma-aloitteinen arvostelu
Excellent service
Excellent service, product and communication.
7. heinäkuuta 2020
Oma-aloitteinen arvostelu
Vastaus yritykseltä Season
Thanks for the positive comments Joe. So glad you enjoyed shopping with us. Hope to hear from you again soon!
Ordered 4 Leonardo white wine Puccini…
Ordered 4 Leonardo white wine Puccini glasses, very good quality, excellent! recommend.
1. heinäkuuta 2020
Oma-aloitteinen arvostelu
Vastaus yritykseltä Season
So glad you like them Michael! Couldn't agree more - they're a bit different without being gimmicky - entirely beautiful. Cheers!
Great experience
Great customers assistance, focused on give rapid solution, kept updated about my order and delivery time was extraordinary. Thank you Jason.
30. kesäkuuta 2020
Oma-aloitteinen arvostelu
Excellent all-round.
Kept me informed.
Competitive price
Well packaged
Dispatched quickly.
21. kesäkuuta 2020
Oma-aloitteinen arvostelu
Faultless
Ordered some Wusthof knives after years of wanting some which have exceeded every expectation I had of them. The customer service was amazing, there was a slight delay as they were out of stock when I ordered but stock was back in within a couple of days and they kept me updated the entire time. The box and packaging was immaculate, I'm so used to receiving damaged, ripped parcels but this didn't have so much as a scratch on it. Very excited to use Season again!
17. kesäkuuta 2020
Oma-aloitteinen arvostelu
Vastaus yritykseltä Season
Thanks so much for the positive comments Luke. We're very excited to have you as a customer!
Great service
17. kesäkuuta 2020
Oma-aloitteinen arvostelu
Vastaus yritykseltä Season
Thanks for taking the time to leave a positive comment Kieran.
Highly recommended Scanpan stockist
Excellent service from this company by mail order. I ordered a new cooks pan by Scanpan and due to demand it was out of stock. Nathalie kept me fully informed and offered a refund if I didn’t want to wait. As it turned out there was only a small delay and I am delighted with my new pan. Scanpan are an excellent company and their non stick pans are the best in my opinion. An interesting selection of other brands also available online including If you care baking parchment and cupcake papers. Will certainly use again and would recommend.
30. toukokuuta 2020
Oma-aloitteinen arvostelu
Excellent customer service
Excellent customer service. Beautiful cutlery, sent out immediately after order. Very happy customer. Thank you.
20. toukokuuta 2020
Oma-aloitteinen arvostelu
Vastaus yritykseltä Season
Thanks so much for taking the time to leave a positive review Carol. Bon appetit!
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