Scenic Arvostelua 

As Diamond members we have considerable experience of both ocean and river cruising with Scenic. We have experienced inconsistencies across, for instance, Eclipse and Eclipse II, making it difficult to know exactly what to expect. Mostly the product is excellent. We have another river cruise in July and an ocean cruise in September, with two further cruises booked for 2027 and 2028. We would, and do, recommend Scenic over other similar products.

Rewards are good for peoplr who sail a lot but are less rewarding for Emerald status members since the Scenic and Emerald rewards programms were merged,

Everything was very well organised, food was super, staff were ALL fabulous and caring. The Cruise Director was super. Booked another one for next year.

An excellent holiday on the Danube river cruise.
Staff were excellent, food was excellent everything was really great.

Lyon to Lyon on the Scenic Saphire May 2026. I am fortunate to have travelled the world on some luxury ships, hotels, trains etc. This was my 2nd Scenic River Cruise - the first one 10 years ago. My main reason for booking was to meet up with some Aussie friends who are big fans of Scenic. It is an Australian owned company. The first thing that really upset me, was them wanting the total cost of the holiday paid upfront over a year in advance. I point blank refused. Why should they have my money so far in advance. What would happen if they went into financial administration? That was the first hurdle. Next hurdle, missing out on pre-booked excursions months before departure. My Travel Agent was brilliant in negotiating with Scenic - which resulted in me being able to attend the excursions I wanted to go to that had to be pre-booked. The excursions were very good. Next was seeing that a free taxi transfer from home to airport and return advertised in the Sunday papers. This had not been offered to me. So again, my Travel Agent had to fight with Scenic to get this organised for me. Others from the UK knew nothing about the free transfers. The boat is tired. There are not enough seats in the lounge for the number of guests. The arm chairs and sofas are so low that most of the elderly clientele can hardly get out of them!!! Not enough waiting staff in the bars and restaurant. Catering well under what is expected for what was paid. Beef was tough on more than one occasion. Small portions no option for more. Lunches were terrible quite honestly. Beverages were good and plentiful - although finding a waiter could be challenging - especially at lunchtime.
I could go on, but I think you can see what I am getting at. The entertainment onboard was average. Overall disappointing. I would not travel with Scenic again. I have rated it 3 stars for the following: Great Cruise Director and deputy Cruise Director, Reception Team, the crew who manage all of the luggage, and the bar staff who were very obliging and helpful. My Butler was lovely but my friends never saw theirs. I really As I said earlier found the excursions were very good. I enjoy Ocean Cruising but would not travel with Scenic's offerings as I believe there a far better options on the market at the Scenic price point.

This was the best river cruise we have experienced. The ship was outstanding and the staff were excellent, particularly the Cruise Director Renata Lovrovic. Renata made the cruise with her welcoming manner and helpful attitude along with genuine friendliness. Other staff who also went out of their way to make the whole experience memorable were Vicky, Stefan and Ivan our Butler. Finally the standard of the food and wine was outstanding and went a long way towards making the cruise feel special.

Have used this company 4 times, which speaks for itself. Great staff, well trained and very friendly. Fantastic food, great chef. Comfortable cabins and lots of choice of visits and entertainment. Just looking at booking our next holiday.

Everything was perfect from the start to the end of our holiday.

Excellent service as always with scenic, wonderful food and impeccable service, will be doing more trips

The on board team were efficient and friendly. However the butlers were poor…..we had to remind them every day to restock the fridge.
The food was OK but not exceptional. Many dishes were overcooked, particularly fish and vegetables.
The cruise director was excellent.

Everything was excellent

Amazing cruise. The staff were just brilliant. Great food and drink. Can’t wait to do another. Transylvania experience was so good and our guide was wonderful.

We have had several Scenic River Cruises and have enjoyed all of them.
Lovely to wake up to new places and experiences most days. Fantastically "looked after" by all of the attentive staff.

Fantastic trip, our guide thuy was exceptional and would throughly recommend scenic as a company

The staff and cruise generally were excellent.

Last river cruise was disappointing and certainly not an ultra luxury river cruise. The food was again average and certainly not fine dining- the range, style and flavour fell far short of 'fine dining'.
The excursions were generally poor, with guides just touring the streets and taking us around the exteriors of historical buildings whilst giving brief explanations.
The service levels throughout the cruise were excellent, however, and the cruise enjoyable, although the evening entertainment struggle to succeed.

Staff were great. Food was delicious. Weather wasnt marvelous but our holiday was so relaxing on the ship it didnt really matter.

The whole experience was wonderful. The ship, the staff, the food and the attention to detail was all first class.

Germany to Budapest. It was truly wonderful. Beautiful ship and staff could not do enough for you. The food was fantastic

As usual Scenic provided first class service. We have travelled many times with Scenic and would always look to do so.