Scenic Arvostelua 

The staff, food, cabin and comfort of the ship were all excellent. However, despite knowing in advance Scenic were less than transparent in notifying guests of the significant change in the cruise destination. Only 3 days of the 14 were in the original plan due to the low river levels on the Rhine and Moselle. 14 days travelling the Netherlands was a very repetitive experience. Whilst we chose to stay, I think Scenic have to be much more explicit and honest in advance with guests, hugely disrespectful and a breakdown of trust with Scenic.

I liked the ship, its crew, the rooms and public spaces. I didn’t like all the long coach trips to get to the place the ship couldn’t get to.

From start to finish we felt we were very well looked after and all aspects of our cruise were 1st class.
The Cruise Director, Renata deserves special mention as she was outstanding.

Unfortunately we had to swap ships twice on our cruise. This was due to low water levels and unavoidable for Scenic. However the crews of all three ships made the cruise very acceptable and really 5 star.
Will be going again earlier in the year.

6 star, great crew

My 10th. cruise withScenic, again up to the highest standard.20 07

Excellent throughout

Excellent staff and entertainment

Scenic were great...particularly taking into account the difficult river conditions

This was significantly the worst Scenic cruise we've done. I wrote a letter and email to your MD both of which vanished, which seems unlikely. I've now sent a copy to a Complaints Manager.

Excellent cruise
Excellent staff
Excellent food
Cruise director Richard absolutely brilliant and made our cruise unforgettable.
It is our third Scenic holiday and we will always use them

The staff and ship were amazing. Both entertainment and food were very good. It was our first river cruise experience, but it won’t be our last.

Outstanding crew and itinerary coupled with meeting new people.

The holiday was generally very good, marred mainly by the wait in the airport at the meet and greet. We were held for 2.5 hours in the arrivals hall without being offered any food or water and no information about how long the wait was going to be. Not the best of starts to a ‘luxury’ holiday

Although there was a problem with water levels and changes to the itinerary we still had a great time. The staff were excellent, the food was fantastic. We met some lovely people and overall the cruise was great

The Amber is a great ship and all of the crew are excellent, deserving 5 stars. The 2 star review is because of those behind the scenes at ‘head office’. The river cruise didn’t start where it should, and-ended before it got to its final destination. Instead of cruising the Danube on board Amber we spent ages aboard various coaches on motorways. This meant any city tours etc were rushed and on occasion laughably so. We had been told by email before departure that river levels were not a problem when clearly they were hence the change of starting city.
In future I’ll take the Captain’s advice and never book a cruise on the Danube between June and August as this he said to some extent happens every year.
In short this wasn’t a river cruise it was a coach tour. All covered by Scenic T’s & C’s.

Just returned from an 11 day trip on the Douro River in Portugal on Scenic Azure .

This is a lovely river to cruise on , spectacular scenery, wonderful vineyards, interesting places to visit , great wines & food & friendly people .

Scenic Azure is slightly smaller than other European ships being built specifically for the Douro River . Our suite was comfortable, plenty of space for storage, big walk in shower , nice balcony, great quality beds & bathroom toiletries.

Staff were professional, friendly, caring , knowledgeable, interesting and great company. Food & drinks brilliantly presented, prepared & served .

We did this cruise in 2021 & enjoyed it so much we did it again !!!

The cruise director and captain dealt brilliantly with the difficulties of the low water level on the Danube and a ship ahead crashing into a lock end.
The excursion choices were suitably varied and always with good local guides.
The food was of a high standard thoughout the voyage and served by friendly staff let down by their repeated unobservance of empty wine glasses during dinner service. We were greatly impressed by the care shown over our dietary requirements.
As expected most moorings were beside other ships which only became a problem when berthing occured during the night resulting in interrupted sleep due to the extemely noisy removal of railings and walkway manhandling. That situation had not happened on previous river cruises.
The onboard evening entertainment was varied and of a high standard throughout.
The bottom line is that we would certainly holiday with Scenic again but would be wary of mooring occuring overnight.

We’ve recently returned from a river cruise in the Bordeaux region which was fabulous! Scenic know how to do everything well, the staff are all brilliant - a great combination of friendly and professional. The excursions were all enjoyable and are all included in the cost as is the food and drink which was all exceptional. This was our 3rd cruise with Scenic and we’re already in the process of booking the next one.