Sanrico Arvostelua 

I have nothing but good things to say about Sanrico! They get 5 stars out of 5 for sure! This level of service was a pleasant surprise and a refreshing change.
I mistakenly thought that there was a delivery issue, and emailed customer service 4 times. Each one was answered promptly by James, and followed up with answers for me every time.
Great job James and the whole Sanrico team!
And thank you again….

I made a mistake and didn’t order the proper part I emailed customer service customer service responded very quickly and help me resolve my problem.
Very appreciated I’ve already ordered two more products

Je fais confiance à Sanrico.
Le service est très bon et personnaliser.

Great product, and very efficient and helpfull company
I highly recommend them.
Regards
Shane

Ordered the drill but not the adapter! You can't use it without the adapter and you won't find that anywhere! However Sanico replied quickly and very professionally, provided me the link to purchase the adapter. Can't wait to try it out!!
Kat in Ok

The customer service is excellent. I purchased welding rods and their automated system offered me an even better deal. However it wasn't clear to me as to why I couldn't simply order the "better" deal by itself. After communicating with their service department, they made an exception that allowed the cancellation of the first order and they promptly refunded me. I then ordered the "better deal" and
I ended up with 40% more welding rod and saved $10 in the process. Thanks a whole bunch! It's rare to be treated well nowadays. I would buy again from them.

My product was sent to the wrong address by no mistake by Sanrico.I contacted their office and within
3 day's they e-mailed me and said they would mail me
the product. I will be ordering more product's from Sarico.
Thank you
Len Roberts

Thanks to Sanrico service team! After my error when ordering a tool (angle grinder attachment) they responded, very quickly, and enabled me to get the correct equipment, and at a discount. I will look forward to future transactions. Thank You again.

When we had a problem, Sanrico quickly responded to our satisfaction and more. Great customer service.

Had a problem with my address and they fixed it very quickly. Nice to deal with people instead of computers. Will be ordering more products from them.

I missed all my previous emails of "Old Woodworking Books" links and deleted them because I did not know they were coming in that form. SANRICO was so kind to send me those emails that I lost so I could have the links. Excellent service because they sent it so quickly. SANRICO is a great service. Thanks.

I failed to notice mention of the required adapter when I placed my order. Thus the product received was useless without it. I contacted the Sanrico service team about my dilemma. They responded right away and provided me an opportunity to purchase the needed part. It’s great doing business with entrepreneurs that provide a good product and also value “customer service”.

I needed a part that didn't order. They got back to me in 12hours with everything I needed. No hassle, great service. Very happy!

I recently buy a powersphere and did not buy it with the adaptator. I send à message to the custumer service to be able to have the informations about adaptator. They answer me rapidly and send me a link with a 50% discounts. Thanks! Great custumer service!

My experience was so grate. The relation with Sanrico was # 1

exceptional customer service. I had ordered a product not knowing that a special adapter was needed. Sanrico bent over backwards to locate one and provided me with a 50% discount.

Thank you for your recent response, I’m writing this a a review because it’s important for anyone who is thinking of purchasing anything from you to be very aware of how you answer legitimate claims, firstly you have claimed that I misused the drill (that would never fail), I was drilling into aluminium! The drill did not break (as you saw in the photo it twisted out of shape.
Secondly you give a 15 day money back guarantee from time of purchase, really 15 days? Why bother you know no one will have time use you products and when they fail have them sent back. Thirdly (after asking for replacement sets you accuse me of being dishonest! Fourthly you never offered me a refund, (which you say you did) I have all the emails! Your company is deceptive and does not honour anything they advertise especially any integrity as a business! You should be ashamed of what you do and say. I can only speak about my experience so I hope no one else has to be humiliated like you have made me feel.

The folks at Sanrico have been very helpful! When an order seemed to disappear - after a slight hiccup, they investigated and then re-sent the order, which has now been delivered. The items themselves are of good quality; and will be very useful.
I am impressed with their friendliness; and willingness to assist at every stage. More than happy and will definitely deal with them again.