Sandwell College Arvostelua 

I emailed Sandwell College on 10 September to ask about a Level 5 course. They replied within two days and advised me to attend an enrolment day at the college to get more information.

I therefore took half a day off work and went to the college in person. However, when I arrived, Hassan from the Business department explained that the enrolment day was mainly for students aged 16–24 and that my enquiry about the Level 5 course needed to be dealt with by a more senior member of staff.

I really appreciate Hassan's help. At least he took the time to explain the situation, gave me a clear answer and provided me with the relevant contact details.

Unfortunately, that was where the good experience ended. I tried contacting the relevant person but received no response. About a week ago, I emailed the Enquiries Team again asking who I should contact to get information about the course, and I still haven't received a reply.

It is extremely frustrating that I followed the college's advice, took half a day off work and travelled there, only to find out that I had been directed to the wrong enrolment session.

For an educational institution, I would expect the Enquiries Team to at least know where to direct someone who is simply asking for information about one of their courses. Based on my experience, the communication and organisation have been very disappointing.

I genuinely feel sorry for prospective students who have to go through this just to get basic course information.

During my experience I did quit and they begged me to stay they didn’t care about my special needs during the college and threatened to take them away because I was in hospital which was due to my own physical health.
They called me a liar about this stuff and also tried to brib me back into this college.

When I had a police situation I asked the college to vouch for me as I have a learning assistant who witnessed something but they lied which is making my case look bad and made me cry thinking I could trust them and safe guarding.

The college is terrible and poor and always made me feel vulnerable and the communication within teachers rarely spoke to me or tried to help even with my mental health.

Last but not least there mentors I had one and they judged me for having an abortion made me cry and hate myself for it I had to go to NHS therapy because how the college employees made me feel and didn’t get punishment.

Sand well is lot of bullying and the word bad got getting the cousins that you won't like wont to do the dog grooming but put on foundation

Would give 0 stars if I could, I went to Sandwell for 10 months 2021-2022 I couldn’t even finish my first year. Most teachers/members of staff was rude and didn’t care nor was helpful. When I was getting bullied and I told safe guarding they just told me to ignore it. When I started working I had to have the college sign a form saying I could work 32+ hours a week to get paid, I was going through a lot and wasn’t at college much or I would leave half way through the day and they said “if you can’t be bothered to get out of bed and come to college why should we be bothered to sign this” keeping me from getting paid from the job I had been doing for 3 months up until that point. Very bad college, if you or your child is thinking about going to Sandwell college. Please don’t, they don’t care about your mental health, they just brush off your feelings.

Huge safeguarding issues, violent students are enabled, there is no disciplinary action taken, putting innocent students and staff at risk of attack. Incompetent management , are encouraging a culture of ‘free for all’ preventing serious students from progressing in a safe and nurturing environment.