I was given a gift along with a gift receipt. The gift was lovely but not for me unfortunately, it was some UGG boots. I don’t wear jeans so thought I would return the gift and change it for somethin... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Super fast delivery , opened & was very impressed, until 4 hours later one was coming away at front I asked for a retuns label & was asked if I had worn them, which they are for !! , & then heard not... Näytä lisää
Superb service from Sandersons on this, ordered Birkenstocks on Thursday 26th June and they arrived in time for when they were needed today. The parcel was incredibly well wrapped and protected, the c... Näytä lisää
Sandersons were brilliant and I was sceptical after the reviews I read. I ordered a coat online and it arrived the next day, beautifully wrapped. Sadly it didn’t fit, so I returned it and received a p... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
Sandersons Boutique Department Store was first established in 2016 in the heart of Stocksbridge, Sheffield. Later establishing two further stores in Stroud, Gloucester and Morpeth, Northumberland. Browse online brands such as Barbour, Barbour international, Valentino, Clarins, Holland Cooper, UGG and many more.
Yhteystiedot
Fox Valley Way, S36 2AB, Stocksbridge, Yhdistynyt kuningaskunta
- info@sandersonsdeptstore.co.uk
- sandersonsdeptstore.co.uk
3,2
Keskitasoinen
456 arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
Ei ole vastannut huonoihin arvosteluihin
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Very prompt delivery very well packaged…
Very prompt delivery very well packaged good communication product excellent Thank you
17. maaliskuuta 2025
Item received damaged
Item received damaged, emailed re options, no reply, chaser email sent, still no reply. Item now out of stock so really wanted to keep the one I had. Completely ignored me and still no response to three emails.
1. maaliskuuta 2025
Vastaus yritykseltä Sandersons Department Store
Thank you for your feedback. We’re sorry to hear that your experience didn’t meet your expectations. Your input is incredibly valuable to us, and we take all feedback seriously. We are committed to continually improving our service and customer care to ensure that we provide the best experience possible. If you’d like to discuss your concerns further, please feel free to reach out directly to our team at info@sandersonsdeptstore.co.uk, and we’ll be happy to assist you.
Good high end store
Great products for sale bought a Barbour wax jacket for a good price
31. tammikuuta 2025
Wrong size shoes in box
I ordered a pair of size 9 shoes for my husband but when they arrived they were a size 8 in the wrong box. So a complete waste of time. The customer services person was very helpful though and sent me a prepaid postage label for their return.
15. tammikuuta 2025
Vastaus yritykseltä Sandersons Department Store
Thank you for your feedback. We’re sorry to hear that your experience didn’t meet your expectations. Your input is incredibly valuable to us, and we take all feedback seriously. We are committed to continually improving our service and customer care to ensure that we provide the best experience possible. If you’d like to discuss your concerns further, please feel free to reach out directly to our team at info@sandersonsdeptstore.co.uk, and we’ll be happy to assist you.
Speedy delivery
Purchased a Levi's shirt, which arrived within two days. Good value for money and good quality.
28. tammikuuta 2025
Do not use!
Terrible company! Wouldn't refund my money which was £225! Only would put on a card I could only use on their website!
Very unhelpful and the worst customer service I have ever known and I have worked in retail myself for 30 years.
Do not use this company!
Awful!
1. tammikuuta 2025
Vastaus yritykseltä Sandersons Department Store
Thank you for your feedback. We’re sorry to hear that your experience didn’t meet your expectations. Your input is incredibly valuable to us, and we take all feedback seriously. We are committed to continually improving our service and customer care to ensure that we provide the best experience possible. If you’d like to discuss your concerns further, please feel free to reach out directly to our team at info@sandersonsdeptstore.co.uk, and we’ll be happy to assist you.
Ordered an item
Ordered an item, paid for it, and then got an email a week later advising a refund as there was a stock ‘error’ and got refunded. Just a bit of advice….don't try and sell things you don’t have and lose customers in the process
26. helmikuuta 2025
Vastaus yritykseltä Sandersons Department Store
Thank you for your feedback. We’re sorry to hear that your experience didn’t meet your expectations. Your input is incredibly valuable to us, and we take all feedback seriously. We are committed to continually improving our service and customer care to ensure that we provide the best experience possible. If you’d like to discuss your concerns further, please feel free to reach out directly to our team at info@sandersonsdeptstore.co.uk, and we’ll be happy to assist you.
Excellent speedy service
Great experience, fast delivery and delighted with the product
1. helmikuuta 2025
Website was easy to navigate and…
Website was easy to navigate and delivery was quick.
3. tammikuuta 2025
Very fast service
Very fast service , easy web site to navigate.
Great packaging , will most definitely use again.
16. maaliskuuta 2025
According to DPD the delivery has been…
According to DPD the delivery has been cancelled as they have not received the parcel from Sanderson's. I have e-mailed but heard no response so far just a lack of communication which has been really disappointing.
10. maaliskuuta 2025
Vastaus yritykseltä Sandersons Department Store
Thank you for your feedback. We’re sorry to hear that your experience didn’t meet your expectations. Your input is incredibly valuable to us, and we take all feedback seriously. We are committed to continually improving our service and customer care to ensure that we provide the best experience possible. If you’d like to discuss your concerns further, please feel free to reach out directly to our team at info@sandersonsdeptstore.co.uk, and we’ll be happy to assist you.
Easy to order, great items
Easy to order, good description of items, great price and fast delivery. Very pleased, thank you.
3. helmikuuta 2025
Fabulous service fab quality so pleased
1. maaliskuuta 2025
Fast delivery and a great product range…
Fast delivery and a great product range at a discounted price.
16. tammikuuta 2025
Sandersons were brilliant and I was…
Sandersons were brilliant and I was sceptical after the reviews I read. I ordered a coat online and it arrived the next day, beautifully wrapped. Sadly it didn’t fit, so I returned it and received a prompt refund. Whilst you don’t get notifications of the item being received, I got a notification to say the refund had been issued like most stores.
7. helmikuuta 2025
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