Manago AI Arvostelua 

Would not recommend. Everything takes unnecessary time to setup and the ux/ui/whole experience is bad. Tools for automation/creating emails and analytics are archaic.

Miałem z nimi do czynienia kilka lat temu. Zadzwonili sami, przedstawili ofertę, niestety zgodziłem się. Po podpisaniu umowy i przy rozpoczęciu prac okazało się, że system, na którym oparty jest mój sklep nie może zostać zintegrowany z ich systemem. Nie uznali rezygnacji, domagali się opłacenia faktury, straszyli sądami. Yeahbać tę firmę!

OSZUŚCI!!!! UWAŻAJCIE, NIE PODPISUJCIE ŻADNYCH UMÓW!!!!!

Podpisaliśmy umowę na 12 miesięcy, kompletnie nie działający system. Próbowaliśmy polubownie zakończyć umowę wcześniej z powodu Covid, ale niestety, jak typowi oszuści, którzy mają kompletnie gdzieś swoich klientów, nie zgodzili się. Zostało kilka miesięcy do końca umowy, a komornik wszedł nam na konto na ponad 20,000 PLN.

Firma jest bezadzejna, że nie patrzy w przyszłość, tylko tu i teraz. Akurat się składa, że mamy 6 spółek i wydajemy ponad 200,000 PLN miesięcznie na marketing, więc to tylko pokazuje, jak ta firma myśli o przyszłości. LOL.

fake profiles, fake followers, fake facebook page fans...
absolute scam!
can have 30k+ fans on facebook and not even one like on posts.
BEWARE!

Mi interacción con esta empresa comenzó con urgencia, recibí un correo solicitando un encuentro el mismo día, lo cual me obligó a reorganizar mi agenda para poder cumplir con su petición. Sin embargo, mi esfuerzo resultó ser en vano, ya que 15 minutos antes de la reunión programada, la cancelaron sin proporcionar razones claras o justificadas.

Es importante destacar que para este proyecto mencioné contar con 1000 usuarios y trabajo con un servicio de hosting que apoya a unas 2100 agencias, manejando aproximadamente 6 millones de leads al mes, datos relevantes que parecieron no tener peso alguno en la consideración de mi tiempo y necesidades.

La falta de transparencia en cuanto a sus precios, que originalmente era una preocupación menor, se suma ahora a mi frustración general. La cancelación de última hora sin explicación adecuada me parece una falta de respeto inaceptable, lo que me ha llevado a decidir compartir mi experiencia en cada portal posible.

Esta no es la forma en que se debe tratar a los clientes, especialmente cuando se han hecho esfuerzos significativos para acomodar solicitudes urgentes. Queda claro que mi experiencia fue negativa y espero que sirva de advertencia para futuros clientes potenciales.

Sales Manago is an excellent custom data platform.

I like to define it as a handcrafted tool as it adapts, like a tailor-made suit, to your business needs.

Using the tool every day and on various clients.

We currently use it for both email marketing campaigns and dynamic product recommendations on the site.

The support is truly excellent. Aleksandra Guidetti is my contact person and is always kind and helpful.

I have used various tools and the care that sales management puts towards the customer is unparalleled.

Using the platform is not an obstacle.

The tool's activation logic is intuitive and in case of difficulty, numerous webinars are available.

I have been using Salesmanago for a few years and I consider it a perfect tool for e-commerce. It helps us to communicate and offer personalized information to the customer. Furthermore, thanks to database segmentation and automation we managed to increase sales. Over the years it has improved a lot in layout and features which are constantly being updated.
The assistance is excellent and quick. Furthermore, the dedicated Projects Manager speaks Italian and is always proactive which helps to improve my marketing activities, save my time and simplify the process of my work.

Sales Manago is a complex but extremely user-friendly tool that is always getting better by offering new functionalities. I’ve been using it during the last 2 years and I have to say that once set up it makes work easier and quicker and allows you to manage in one place all the aspects of a digital marketing strategy: email marketing, pop-up, landing pages, social proof widget, survey, CRM segmentation, automation, live chat, RFM matrices and many many more. Special mention for the customer service that is always there to help with professional and quick support when you have some difficulties.
It might be helpful to have more customisation option in the newsletter and a more deep view in the analytics. Some tools have to be implemented but I'm sure it will be done in the future as SalesManago is always improving.

Cancelled our contract in October 2022 due to being mid-sold their product, yet despite this cancellation and our numerous attempts to communicate, we find ourselves in an untenable situation.

To our astonishment, we have received ongoing 6 monthly invoices, each amounting to over €11,000, for services that we explicitly terminated a year ago. Our efforts to address this matter through email correspondence have been met with repeated disregard and radio silence.

What adds to the distressing nature of this situation is the involvement of a “debt collector” who, rather ironically, issued a demand for over €25,000 and then proceeded to ignore our reply, much like SalesManago. This has only exacerbated the frustration surrounding this matter.

Today, we received yet another invoice for over €11,000, despite our continuous and well-documented communication regarding the cancellation of the service. It is deeply disappointing to witness such unprofessional conduct.

We have never encountered an organisation that conducts its affairs in such a careless and unresponsive manner. In light of these ongoing issues, we have no alternative but to seek legal advice to safeguard our rights and interests.

Would not recommend this company to anyone!

Pracuję z programem od kilku lat, cały czas poznaję nowe funkcjonalności. Nie należę do osób które szybko łapią obsługę takich programów więc ogromne podziękowania dla zespołu supportu, za cierpliwość i wyrozumiałość.Działają błyskawicznie i zawsze można liczyć na pomoc.

I have been using Sales Manago for 1.5 years.

The tool is very intuitive and transparent.

Despite initial concerns, it works perfectly well not only in the e-commerce industry.

In addition, in the event of any problems, we can count on the quick and professional help of a supervisor and consultants.

Thanks to Sales Manago, we have all data and information about users in one place. We solve marketing automation, personalization, and conversion optimization problems.

I would like to share my positive opinion about working with Salesmanago. I have had the pleasure of using their services for the last few months and am very happy with the results.

Overall, the cooperation with Salesmanago has brought me many benefits.Their advanced marketing tools, professional support and effective solutions have contributed to the growth of my business.I recommend Salesmanago to all entrepreneurs looking for effective marketing and sales automation solutions.

I have been working with this tool for a very long time. Very many possibilities for personalisation and segmantation.
The tool is constantly being developed, so we can use new solutions all the time.
I sincerely recommend it.

SalesManago is an incredibly impressive company that offers revolutionary solutions in the field of automated marketing. Having had the opportunity to collaborate with them, I was impressed by their professionalism, innovation, and effectiveness.

Another aspect that I appreciate about SalesManago is their professional team. Their specialists are experts in marketing and technology, always ready to provide support and help solve problems. Collaborating with such a competent team gives a sense of confidence and trust.

Furthermore, SalesManago constantly strives for innovation and development. They regularly introduce new features and enhancements to meet the growing demands of the market. Their commitment to creating modern solutions is admirable and contributes to the success of their clients.

In summary, SalesManago is an excellent partner in the field of automated marketing. Their marketing platform, professional team, and commitment to innovation make them a leading player in the market. I highly recommend SalesManago to all businesses looking for effective marketing tools that will contribute to their success.

Salesmanago is a fantastic marketing automation tool. It has a lot of features, I still don't use all of them, but I recommend the email creator, workflow, forms and popup creator, live chat, RFM, web pushes and pushes in the mobile app. Awesome tool for online stores. Plus they have a fast and efficient support team.

When it comes to CRMs, there's "no one size fits all", and in my industry (travel) while going for a CRM it's been a really difficult choice which to choose. Although, I wasn't in the company at the time, I saw the other choices and I reckon they opted in for the right tool.

I had some experience with various ESPs and CRMs (to this day on some other side projects I use Omnisend and Klaviyo), but I can definitely say that when it comes to automation, SALESmanago is phenomenal and covers our needs as it should.

Let's start with the pros:
— success managers always there for you;
— they are willing to listen to your experience;
— UI/UX is very simple, especially when building flows;
— constantly looking to upgrade.

Some of the cons:
— looking at the sales analytics, you cannot change the dates, but you can only choose the pre-determined dates such as "current week", "past week", "current month", "past month" etc;
— I would love to be able to export a .csv file of contacts who've converted so I can cross-reference with our internal system analytics, otherwise all I see is a number of people and how much traffic is happening;
— most changes are merely cosmetic;
— predictive analytics aren't optimised for audiences who convert once per year.

Also, it must be noted that lots of stuff has been left unused by my team due to the nature of our business and resource limitations, but the main stuff relevant to us is extremely good.

Lastly, when integrating it, the developers received the API documentation which wasn't really up to the task (do note we have a custom web). They didn't understand what to do, so expect marketeers to be the bridge between the devs and the company when integrating it. Unless the documentation has been updated in the meantime.

I really appreciate the partnership with Sales Manago - I am a user of this engine for almost 5 years now. Great way to send mails to my customers. Great customer service as well!

Great marketing automation tool and with a great support team.

Greate tool for online marketing.
1. Customer service - always had quick responses form the support team. They receive feedback on the same day! A team of professionals is ready to assist in problem-solving and provide answers to inquiries.
2. Great new Email Design Studio. You can create what you require with a bit of consideration, time and attention.
3. A lot of tools in one platform (email, ads, push, itp).
4. UX could be better.

SalesManago is a very sophisticated and professional tool to support marketing activities. I wanted to emphasise that technical support responds very matter-of-factly and quickly to problems that arise. The service is very helpful and professional.