Ordered far east currency (IDR, SGD, MYR) on Tuesday for pick-up Friday but was ready on Wednesday (1 day after ordering). The note denomination was good, no large notes which can cause problem when... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Easy to order online with better rates than just turning up instore. Also benefit from favourable Nectar rates. Like being able to collect inshore and receiving a text to confirm funds ready for colle... Näytä lisää
I have used Sainsburys Travel money exchange for many years. Always reliable, good exchange rate for purchasing euros, and super quick service. Staff are also very friendly and efficient. Maybe let cu... Näytä lisää
Yritys on vastannut
Ordered on line to pick up next day. Email confirming straight away, and then another email stating ready to collect. Very quick service, lady at counter very friendly and organised. Have used Sain... Näytä lisää
Yrityksen tiedot
Tietoja yrityksestä Sainsbury's Travel money
Yrityksen kirjoittama
Planning a trip? We’re here to help you get great value holiday money, quickly and easily.
At Sainsbury’s Travel money, you can buy from over 50 foreign currencies online or at one of our 220+ instore bureaux. You’ll enjoy competitive exchange rates, 0% commission, and convenient ways to get your currency — including Click & Collect, secure home delivery, or our easy to use travel money card.
If you're a Nectar member, you’ll get even better rates through Nectar Prices, helping you stretch your budget a little further.
In July 2025, Sainsbury’s Bank announced the sale of its travel money business to Fexco Group, a global leader in foreign exchange, marking the start of a new long term strategic partnership. Don’t worry – Services continue under the Sainsbury’s brand, and from day one, you’ll still get the same reliable, easy and trusted service you expect from Sainsbury’s Travel money, instore and online now backed by Fexco’s FX expertise, innovation and scale.
Wherever you're going, we’re here to help you start your trip with confidence.
✈️💷Yhteystiedot
15 Galena Road, W6 0LT, London, Yhdistynyt kuningaskunta
- 0330 022 4577
- customerservices@sainsburystravelmoney.co.uk
- sainsburystravelmoney.co.uk
4,6
Erinomainen
8 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Another Easy, Hassle Free transaction.
The process was smooth. Every part of the process was clearly set out, costs & restrictions were stated.
The collection process was also easy, helpful staff. Order was delivered on time, with clear email communication.
29. elokuuta 2026
Vastaus yritykseltä Sainsbury's Travel money
Hi Simon,
We're delighted to hear that the entire process was smooth for you, with clear information provided regarding costs and restrictions. It's wonderful that the collection was easy and our colleagues were helpful. We're also pleased that your order was delivered on time with clear communication.
Thank you,
Sainsbury's Travel money Customer team
Thank you,
Sainsbury's Travel money Customer team
Speedy and convenient
7. syyskuuta 2026
Vastaus yritykseltä Sainsbury's Travel money
Hi Mr Walker,
Thanks for your review – we’re pleased to hear your positive experience. We hope to help you again next time you need your travel money.
Thank you,
Sainsbury's Travel money Customer team
Easy to use app .Great…
Easy to use app .Great communication.Quick service .Friendly member of staff when i collected my money and excellent rste
7. syyskuuta 2026
Vastaus yritykseltä Sainsbury's Travel money
Hi,
We're so glad to hear you found our app easy to use and our service quick. We appreciate your kind words about our colleagues and excellent rates.
Thank you,
Sainsbury's Travel money Customer team
Vastaus yritykseltä Sainsbury's Travel money
Hi,
We're delighted to hear that you found the online ordering process straightforward and the collection quick. We appreciate your positive feedback.
Thank you,
Sainsbury's Travel money Customer team
Got a great deal with our nectar card…
Got a great deal with our nectar card on the travel money and it was really easy to order and collect. Great service
7. syyskuuta 2026
Vastaus yritykseltä Sainsbury's Travel money
Hi John,
We're delighted to hear that you found a great deal using your Nectar card and that the process of ordering and collecting your travel money was easy. It's wonderful to know you received great service.
Thank you,
Sainsbury's Travel money Customer team
The order was a good price.we did not…
The order was a good price.we did not receive a notification until later on the next day but we rang you up to find out
4. syyskuuta 2026
Vastaus yritykseltä Sainsbury's Travel money
Hi Linda,
We're happy to hear you found the price good. We appreciate you reaching out to us directly regarding the notification delay and are glad we could assist.
Thank you,
Sainsbury's Travel money Customer team
Faster than expected service and…
Faster than expected service and friendly staff member
6. syyskuuta 2026
Vastaus yritykseltä Sainsbury's Travel money
Hi Dawn,
We're delighted to hear that you experienced faster than expected service and found our colleague friendly. We appreciate your positive feedback.
Thank you,
Sainsbury's Travel money Customer team
Vastaus yritykseltä Sainsbury's Travel money
Hi Lorraine,
Thanks for your review – we’re pleased to hear your positive experience. We hope to help you again next time you need your travel money.
Thank you,
Sainsbury's Travel money Customer team
Vastaus yritykseltä Sainsbury's Travel money
Hi Mr Roberts,
Thanks for your review – we’re pleased to hear your positive experience. We hope to help you again next time you need your travel money.
Thank you,
Sainsbury's Travel money Customer team
Good and quick service witha smile!
7. syyskuuta 2026
Vastaus yritykseltä Sainsbury's Travel money
Hi Stephen,
We're delighted to hear you experienced good and quick service with a smile. We appreciate your positive feedback and hope to assist you again in the future.
Thank you,
Sainsbury's Travel money Customer team
Vastaus yritykseltä Sainsbury's Travel money
Hi Geoffrey,
We're delighted to hear that you found our colleagues helpful, the process straightforward, and our rates competitive. Thank you for your positive feedback; we truly appreciate it.
Thank you,
Sainsbury's Travel money Customer team
Currency was available earlier than…
Currency was available earlier than requested which enabled me to pick it up at another convenient time. Staff member was very helpful, courteous and efficient
6. syyskuuta 2026
Vastaus yritykseltä Sainsbury's Travel money
Hi,
We're delighted to hear that your currency was available earlier than expected, allowing for a convenient pick up. We're also pleased that our colleague was very helpful, courteous, and efficient.
Thank you,
Sainsbury's Travel money Customer team
Easy to navigate the website and order…
Easy to navigate the website and order the currency. Clear updates once the currency was ready to pick up.
Great service !
2. syyskuuta 2026
Vastaus yritykseltä Sainsbury's Travel money
Hi Nicola,
We're delighted to hear that you found our website easy to navigate for ordering your currency and that you received clear updates regarding its collection. We're pleased you experienced great service.
Thank you,
Sainsbury's Travel money Customer team
Ordered currency on Sunday
Ordered currency on Sunday, picked it up on Monday it was quick and easy the staff were lovely
6. syyskuuta 2026
Vastaus yritykseltä Sainsbury's Travel money
Hi Alan,
We're delighted to hear that ordering and picking up your currency was quick and easy, and that our colleagues provided lovely service. We appreciate your positive feedback.
Thank you,
Sainsbury's Travel money Customer team
Quick and easy process online and quick…
Quick and easy process online and quick email to let me know when to collect
7. syyskuuta 2026
Vastaus yritykseltä Sainsbury's Travel money
Hi,
We're delighted to hear that you found the online process quick and easy, and that you received a prompt email notification for collection. We appreciate your positive feedback.
Thank you,
Sainsbury's Travel money Customer team
Travel money was closed when I arrived…
Travel money was closed when I arrived at 3:30 there was a hand written sign saying closed till 4:00 placed in a not very easy to spot place. Given that your website says they office may close during the day the signage should be more professional.
I have no complaints about the staff who was very courteous and handled the transaction very efficiently
6. syyskuuta 2026
Vastaus yritykseltä Sainsbury's Travel money
Hi Richard,
Thank you for your review. We're sorry that the bureau was temporarily closed when you arrived and that the signage wasn't as clear as it should have been. We appreciate you taking the time to share this feedback and will pass it on to the relevant team. We're pleased to hear that our colleague provided courteous and efficient service once the bureau reopened.
Thank you,
Sainsbury's Travel money Customer team
Order ready quickly just didn't like…
Order ready quickly just didn't like the Idea of having to pay for cash wallet 😞
Following your reply if it's so you can feel good show the cost upfront before ordering and make plain to save advertising your company
6. syyskuuta 2026
Vastaus yritykseltä Sainsbury's Travel money
Hi Ian,
Thank you for your review. We're pleased to hear your order was ready quickly. We're sorry to hear you weren't happy about the 25p wallet charge. This is part of a nationwide scheme to help reduce our paper usage, with the charge covering the cost of the wallet and 40% being donated to Just One Tree, a registered Community Interest Company.
We appreciate your feedback and will make sure we communicate this more clearly to customers in future.
Thank you,
Sainsbury's Travel money Customer team
All good
All good. Ordered my Euros on Sunday collected at 9.00am on Monday. Excellent.
6. syyskuuta 2026
Vastaus yritykseltä Sainsbury's Travel money
Hi Stewart,
It's wonderful to hear that your experience ordering and collecting your euros was so efficient and positive. We're delighted you had such a smooth experience.
Thank you,
Sainsbury's Travel money Customer team
Good exchange rate but did not get an…
Good exchange rate but did not get an email confirming that the money was ready for collection until 16:45 on the day I had requested.
6. syyskuuta 2026
Vastaus yritykseltä Sainsbury's Travel money
Hi Peter,
Thank you for your review. We're delighted you were pleased with our exchange rate, but we're sorry that your collection confirmation wasn't received until late in the day. We understand how important timely updates are when planning to collect your travel money, and we appreciate you taking the time to share your experience.
Your feedback will be passed on to the relevant team for review.
Thank you,
Sainsbury's Travel money Customer team
Vastaus yritykseltä Sainsbury's Travel money
Hi Michael,
We're delighted to hear that you found the ordering process easy and that our customer service was excellent. We appreciate your positive feedback.
Thank you,
Sainsbury's Travel money Customer team
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