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Sainsbury's Travel money Arvostelua 

8 366
TrustScore 4.5/5 tähteä

4,6

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

I have used Sainsburys Travel money exchange for many years. Always reliable, good exchange rate for purchasing euros, and super quick service. Staff are also very friendly and efficient. Maybe let cu... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

I didn’t realise I needed ID to pay by card & the lady told me I would get a better rate if I ordered online, she told me to go home, order online & go back to collect my euros which I did & got a muc... Näytä lisää

Yritys on vastannut

Saanut 4/5 tähteä

Order ready quickly just didn't like the Idea of having to pay for cash wallet 😞 Following your reply if it's so you can feel good show the cost upfront before ordering and make plain to save adver... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

The process was smooth. Every part of the process was clearly set out, costs & restrictions were stated. The collection process was also easy, helpful staff. Order was delivered on time, with clear... Näytä lisää

Yrityksen tiedot

  1. Valuutanvaihtopiste

Tietoja yrityksestä Sainsbury's Travel money

Yrityksen kirjoittama

Planning a trip? We’re here to help you get great value holiday money, quickly and easily.

At Sainsbury’s Travel money, you can buy from over 50 foreign currencies online or at one of our 220+ instore bureaux. You’ll enjoy competitive exchange rates, 0% commission, and convenient ways to get your currency — including Click & Collect, secure home delivery, or our easy to use travel money card.

If you're a Nectar member, you’ll get even better rates through Nectar Prices, helping you stretch your budget a little further.

In July 2025, Sainsbury’s Bank announced the sale of its travel money business to Fexco Group, a global leader in foreign exchange, marking the start of a new long term strategic partnership. Don’t worry – Services continue under the Sainsbury’s brand, and from day one, you’ll still get the same reliable, easy and trusted service you expect from Sainsbury’s Travel money, instore and online now backed by Fexco’s FX expertise, innovation and scale.

Wherever you're going, we’re here to help you start your trip with confidence.

✈️💷

Yhteystiedot

4,6

Erinomainen

TrustScore 4.5/5 tähteä

8 t. arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Pyytää asiakkailta arvosteluja

Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja

Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

4,6

Kaikki arvostelut

(8 366)

8 340 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 1/5 tähteä

Unnecessary wait

When I arrived at the branch the money counter was shut. I had walked there specially. When I went back I was told he had been on a break. I don't want to deny him a break but you should cover the position or, at the very least, announce in advance when these breaks will be. Very poor service. I am unlikely to use you again

5. syyskuuta 2026
Sainsbury's Travel money-logo

Vastaus yritykseltä Sainsbury's Travel money

Hi Jon,

Thank you for your feedback. We're sorry to hear about your experience. There may be brief closures at quieter times to allow colleagues to take their scheduled breaks. When this happens, a clear sign is displayed showing when the bureau will reopen. We understand this can be frustrating, especially when you've made a special journey, and we're sorry for the inconvenience caused. We appreciate your feedback and will continue to minimise any inconvenience for customers where possible.

Thank you
Sainsbury's Travel money Customer team

Saanut 4/5 tähteä

Great service

29. elokuuta 2026
Sainsbury's Travel money-logo

Vastaus yritykseltä Sainsbury's Travel money

Hi Neil,

Thanks for your review – we’re pleased to hear your positive experience. We hope to help you again next time you need your travel money.

Thank you,
Sainsbury's Travel money Customer team

Saanut 5/5 tähteä
Sainsbury's Travel money-logo

Vastaus yritykseltä Sainsbury's Travel money

Hi,

We are delighted you had a positive experience with our team. Thank you for your kind words. We're here whenever you need travel money again.

Thank you,

Sainsbury's Travel money Customer team

Saanut 5/5 tähteä

Very efficient.

Very efficient.

5. syyskuuta 2026
Sainsbury's Travel money-logo

Vastaus yritykseltä Sainsbury's Travel money

Hi Peter,

Thanks for your review – we’re pleased to hear your positive experience. We hope to help you again next time you need your travel money.

Thank you,
Sainsbury's Travel money Customer team

Saanut 5/5 tähteä

Fast and efficient

Fast and efficient

5. syyskuuta 2026
Sainsbury's Travel money-logo

Vastaus yritykseltä Sainsbury's Travel money

Hi,

Thanks for your review – we’re pleased to hear your positive experience. We hope to help you again next time you need your travel money.

Thank you,
Sainsbury's Travel money Customer team

Saanut 5/5 tähteä

Nice easy collection

Nice easy collection, just remember id and payment, staff were polite and happy which always helps

3. syyskuuta 2026
Sainsbury's Travel money-logo

Vastaus yritykseltä Sainsbury's Travel money

Hi Kevin,

We're delighted to hear that you found the collection process easy and that our colleagues were polite and happy. We appreciate your positive feedback.

Thank you,

Sainsbury's Travel money Customer team

Saanut 4/5 tähteä

Sainsbury rate the best, only online now unlike before.

Back in the day Thomas Cook offered the best exchanges, M&S and the Post Office for a while then came Sainsburys who in recent years have taken the crown. The best in person with Nectar matched their online rate. But no-more. Only online 4 euro cents more per £ same day. So home and returned for it the next day. I am told new owners, tighter rules. Still recommend but beware.

5. syyskuuta 2026
Sainsbury's Travel money-logo

Vastaus yritykseltä Sainsbury's Travel money

Hi David,

Thank you for your review and for your continued support over the years. We're delighted to hear you'd still recommend us and appreciate your feedback on our exchange rates. We understand your disappointment and are sorry the in store rate wasn't as competitive as you'd hoped. Your comments are valuable and will be shared with the relevant team. We hope to welcome you again soon.

Thank you,
Sainsbury's Travel money Customer team

Saanut 5/5 tähteä

Money was ready on time

Money was ready on time

29. elokuuta 2026
Sainsbury's Travel money-logo

Vastaus yritykseltä Sainsbury's Travel money

Hi,

We're happy to hear that your money was ready on time. We appreciate your positive feedback.

Thank you,

Sainsbury's Travel money Customer team

Saanut 5/5 tähteä

quick and easy collection

quick and easy collection

5. syyskuuta 2026
Sainsbury's Travel money-logo

Vastaus yritykseltä Sainsbury's Travel money

Hi Dave,

We're delighted to hear that your collection was quick and easy. Thank you for your positive feedback; we truly appreciate it. We hope to assist you again in the future.

Thank you,

Sainsbury's Travel money Customer team

Saanut 5/5 tähteä

Easy to order online

Easy to order online
Ready to collect when requested
I Just objected to having to pay for an envelope.

5. syyskuuta 2026
Sainsbury's Travel money-logo

Vastaus yritykseltä Sainsbury's Travel money

Hi,

We appreciate your positive feedback on our online ordering and collection process. We understand your disappointment with the envelope charge.

The 25p charge is a nationwide scheme to reduce our paper usage, the 25p covers the cost of the wallet and 40% of it goes to Just One Tree which is a registered Community Interest Company (Reg. 12067406).

We appreciate your feedback and will make sure we communicate this more clearly to customers.

Thank you,

Sainsbury's Travel money Customer team

Saanut 5/5 tähteä

Great communication,quick…

Great communication,quick delivery,staff member was very good

5. syyskuuta 2026
Sainsbury's Travel money-logo

Vastaus yritykseltä Sainsbury's Travel money

Hi Lorraine,

We're delighted to hear that you experienced great communication and quick delivery. We're also pleased that you found our colleague very good. We appreciate your positive feedback.

Thank you,

Sainsbury's Travel money Customer team

Saanut 1/5 tähteä

Felt like i had done something wrong as…

Felt like i had done something wrong as used Saturday then Monday made to look and feel like a criminal

5. syyskuuta 2026
Sainsbury's Travel money-logo

Vastaus yritykseltä Sainsbury's Travel money

Hi Paul,

Thank you for sharing your feedback. We're sorry to hear that your experience left you feeling uncomfortable. Our colleagues need to carry out security and verification checks to help protect our customers, but we appreciate that these should always be handled professionally and respectfully. We'll share your comments with the relevant team for review.

Thank you,
Sainsbury's Travel money Customer team

Saanut 5/5 tähteä

Easy to order and collect very good…

Easy to order and collect very good exchange rate

5. syyskuuta 2026
Sainsbury's Travel money-logo

Vastaus yritykseltä Sainsbury's Travel money

Hi Diane,

We're delighted to hear that you found our ordering and collection process easy, and that you were pleased with our exchange rate. We appreciate your positive feedback.

Thank you,

Sainsbury's Travel money Customer team

Saanut 5/5 tähteä

Fast, efficient service

Easy online reservation of my Euros and quick response to tell me they were ready for collection. Staff were very helpful when picking my money up. Fast, efficient service

29. elokuuta 2026
Sainsbury's Travel money-logo

Vastaus yritykseltä Sainsbury's Travel money

Hi Jason,

Thanks for your review – we’re pleased to hear your positive experience. We hope to help you again next time you need your travel money.

Thank you,
Sainsbury's Travel money Customer team

Saanut 5/5 tähteä

The ordering and collection was a very…

The ordering and collection was a very simple process. Very friendly staff upon collection.

5. syyskuuta 2026
Sainsbury's Travel money-logo

Vastaus yritykseltä Sainsbury's Travel money

Hi Sarah,

We're delighted to hear that you found the ordering and collection process simple, and that our colleagues were very friendly during your visit. We appreciate your positive feedback.

Thank you,

Sainsbury's Travel money Customer team

Saanut 5/5 tähteä

easy cost effective euro purchases at Sainsbury’s

On line ordering easy and staff very friendly on collection at hazel grove

5. syyskuuta 2026
Sainsbury's Travel money-logo

Vastaus yritykseltä Sainsbury's Travel money

Hi,

We're delighted to hear that you found the online ordering process easy and that our colleagues at Hazel Grove were friendly during your collection. We appreciate your positive feedback.

Thank you,

Sainsbury's Travel money Customer team

Saanut 5/5 tähteä

The young Receptionist was very helpful…

The young Receptionist was very helpful and friendly.

24. elokuuta 2026
Sainsbury's Travel money-logo

Vastaus yritykseltä Sainsbury's Travel money

Hi Jacqueline,

We're delighted to hear that you found our colleague to be very helpful and friendly. Thank you for your positive feedback; we truly appreciate it.

Thank you,

Sainsbury's Travel money Customer team

Saanut 2/5 tähteä

Chasing for feedback before you’ve…

Chasing for feedback before you’ve completed anything

5. syyskuuta 2026
Sainsbury's Travel money-logo

Vastaus yritykseltä Sainsbury's Travel money

Hi Chris,

Thank you for your feedback. We're sorry to hear this was your experience. Customer feedback is important to us, and we understand it can be frustrating to receive a review request before your journey with us feels complete.

We hope everything goes smoothly when you collect your travel money.

Thank you,
Sainsbury's Travel money Customer team

Saanut 5/5 tähteä

The lady couldn't be more helpful

The lady couldn't be more helpful

29. elokuuta 2026
Sainsbury's Travel money-logo

Vastaus yritykseltä Sainsbury's Travel money

Hi Matthew,

We're truly happy to hear our team provided such excellent assistance. We appreciate your kind words.

Thank you,

Sainsbury's Travel money Customer team

Saanut 5/5 tähteä
Sainsbury's Travel money-logo

Vastaus yritykseltä Sainsbury's Travel money

Hi,

We're delighted to hear that you found our service to be very fast and efficient. Thank you for your positive feedback; we truly appreciate it.

Thank you,

Sainsbury's Travel money Customer team

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