It's a scam. They don't disclose that you can't choose which tower you want to visit, and when you try to get your money back, they just refer you to their terms and conditions. Please stay away from... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Diese Webseite täuscht (über Graphiksymbol und den Namen der Webseite) vor, die Original-Webseite der Sagrada-Familia für den Online Ticketkauf zu sein. Eine Kontaktadresse und das Impressum entsprech... Näytä lisää
Esperienza pessima. Fatto 2 tagliandi (totale 76 euro) per il 20 giugno 2023 hai miei genitori ,premetto che la pagina non c'è l'opzione italiano,stampando i biglietti mi sono accorto che c'era l... Näytä lisää
Monumento fantastico, nulla da dire. Non siamo stati contenti del trattamento dell'agenzia che ha rilasciato i biglietti: con 38€ ci aspettavamo di salire sulla torre, ma così non è stato. Praticament... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yhteystiedot
Barcelona, Espanja
- support@sagradafamilia-tickets.com
- sagradafamilia-tickets.com
1,6
Huono
684 arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
Ei ole vastannut huonoihin arvosteluihin
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Vastaus yritykseltä Sagrada Família Tickets
Firstly, we appreciate your feedback.
We are comforted that you had a good experience both with us and visiting the Sagrada Familia. Your comments help us to keep improving.
We remain at your disposal through the following email address: support@sagradafamilia-tickets.com for any inquiries you may have.
Thank you for taking the time with us!
Its so confusing
Its so confusing. I paid 76 Euro with my credit card but, on the email, it shows 52 Euro. What happen to the 24 Euro.
19. tammikuuta 2023
Vastaus yritykseltä Sagrada Família Tickets
Firstly, we appreciate your feedback, and we are very sorry to know that your experience with sagradafamilia-tickets.com was not good as expected.
However, we would like to detail that our Terms & Conditions, which have to be read and accepted by the user to finish the purchase, state how fees work.
The service offered is not the sale or resale of tickets to the Sagrada Familia, but consists of their acquisition through the corresponding voluntary, express, special, and remunerated mandate of the user. The difference between the official price and ours is based on the added value that we provide, which is based on providing a personalized service during the whole process, the correction of errors in its processing, and specific customer service.
We remain at your disposal through the following email address: support@sagradafamilia-tickets.com for any inquiries you may have.
I was deceived!!
I was deceived!! The tickets site from where I bought was fraudulent, I have paid 190€ and I received an invoice of 130€ which is the correct price
Sagrada Família organization should not allow this to happens.
It seams a fraud in partnership!!
Just to be clear, I have paid 190€ but I have received an invoice of 130€
13. tammikuuta 2023
Vastaus yritykseltä Sagrada Família Tickets
Firstly, we appreciate your feedback, and we are very sorry to know that your experience with sagradafamilia-tickets.com was not good as expected.
However, we would like to detail that our Terms & Conditions, which have to be read and accepted by the user to finish the purchase, state how fees work.
The service offered is not the sale or resale of tickets to the Sagrada Familia, but consists of their acquisition through the corresponding voluntary, express, special, and remunerated mandate of the user. The difference between the official price and ours is based on the added value that we provide, which is based on providing a personalized service during the whole process, the correction of errors in its processing, and specific customer service.
We remain at your disposal through the following email address: support@sagradafamilia-tickets.com for any inquiries you may have.
It's a wonderful experience
13. tammikuuta 2023
Vastaus yritykseltä Sagrada Família Tickets
Firstly, we appreciate your feedback.
We are comforted that you had a good experience both with us and visiting the Sagrada Familia. Your comments help us to keep improving.
We remain at your disposal through the following email address: support@sagradafamilia-tickets.com for any inquiries you may have.
Thank you for taking the time with us!
Es un lugar impresionante imperdible!!!
Es un lugar impresionante. Sensitivo y Magnánimo. tendría que ser más sencillo la audioguia, yo como turista NO tenía internet y perdí mucho tiempo tratando de resolverlo hasta que una señora de seguridad me dio la opción de la audio guía que entregan ustedes. Tendría que haber sido más ágil.
Gracias!!
14. tammikuuta 2023
Vastaus yritykseltä Sagrada Família Tickets
En primer lugar, agradecemos mucho su comentario.
Nos reconforta saber que ha tenido una buena experiencia con nosotros y visitando la Sagrada Familia. Sus comentarios nos ayudan a seguir mejorando.
Quedamos a su disposición a través de la siguiente dirección de correo electrónico: support@sagradafamilia-tickets.com para cualquier consulta que desee realizar.
¡Gracias por dedicarnos su tiempo!
Went onto their website to buy tickets…
Went onto their website to buy tickets for the next day to SAGRADA familia. We put in the 20/01/2023 placed the order and thought everything was fine. Got to the church and only then realised that the ticket had changed the dates to the 19/01/2023. We then had to repurchase tickets through the app as the church said anything bar the app has nothing to do with them.
19. tammikuuta 2023
Vastaus yritykseltä Sagrada Família Tickets
Firstly, we are sorry to hear about your bad experience.
To review your case, could you please email us at support@sagradafamilia-tickets.com? Our Customer Service Department will give you an answer as soon as possible.
Thanks!
Rapido y seguro.
19. tammikuuta 2023
Vastaus yritykseltä Sagrada Família Tickets
En primer lugar, agradecemos mucho su comentario.
Nos reconforta saber que ha tenido una buena experiencia con nosotros y visitando la Sagrada Familia. Sus comentarios nos ayudan a seguir mejorando.
Quedamos a su disposición a través de la siguiente dirección de correo electrónico: support@sagradafamilia-tickets.com para cualquier consulta que desee realizar.
¡Gracias por dedicarnos su tiempo!
Very fast and efficient
Very fast and efficient! 10 minutes after we’ve decided to go, we were inside!
11. tammikuuta 2023
Vastaus yritykseltä Sagrada Família Tickets
Firstly, we appreciate your feedback.
We are comforted that you had a good experience both with us and visiting the Sagrada Familia. Your comments help us to keep improving.
We remain at your disposal through the following email address: support@sagradafamilia-tickets.com for any inquiries you may have.
Thank you for taking the time with us!
I never get my tickets online.
18. tammikuuta 2023
Vastaus yritykseltä Sagrada Família Tickets
Firstly, we are sorry to hear about your bad experience.
To review your case, could you please email us at support@sagradafamilia-tickets.com? Our Customer Service Department will give you an answer as soon as possible.
Thanks!
Very quick process
18. tammikuuta 2023
Vastaus yritykseltä Sagrada Família Tickets
Firstly, we appreciate your feedback.
We are comforted that you had a good experience both with us and visiting the Sagrada Familia. Your comments help us to keep improving.
We remain at your disposal through the following email address: support@sagradafamilia-tickets.com for any inquiries you may have.
Thank you for taking the time with us!
Everything was good!
18. tammikuuta 2023
Vastaus yritykseltä Sagrada Família Tickets
Firstly, we appreciate your feedback.
We are comforted that you had a good experience both with us and visiting the Sagrada Familia. Your comments help us to keep improving.
We remain at your disposal through the following email address: support@sagradafamilia-tickets.com for any inquiries you may have.
Thank you for taking the time with us!
Estafa
Me parece increíble que nos hayan hecho pagar 38€ por una entrada que costaba 24€.
17. tammikuuta 2023
Vastaus yritykseltä Sagrada Família Tickets
En primer lugar, agradecemos mucho su comentario, y sentimos mucho saber que su experiencia con sagradafamilia-tickets.com no ha sido como se esperaba.
Sin embargo, nos gustaría detallar que nuestros Términos y Condiciones, que deben ser leídos y aceptados por el usuario para finalizar la compra, establecen el funcionamiento de las tarifas.
El servicio que se ofrece no es la venta o reventa de entradas a la Sagrada Familia, sino que consiste en su adquisición mediante el correspondiente mandato voluntario, expreso, especial y remunerado del usuario. La diferencia entre el precio oficial y el nuestro se basa en el valor añadido que aportamos, que se basa fundamentalmente en la prestación de un servicio personalizado durante todo el proceso, la corrección de errores en su tramitación y la atención específica al cliente.
Quedamos a su disposición a través de la siguiente dirección de correo electrónico: support@sagradafamilia-tickets.com para cualquier consulta que desee realizar.
Your staff send us the tickets after I…
Your staff send us the tickets after I reach your customer service. Thank you！
8. tammikuuta 2023
Vastaus yritykseltä Sagrada Família Tickets
Firstly, we appreciate your feedback.
We are comforted that you had a good experience both with us and visiting the Sagrada Familia. Your comments help us to keep improving.
We remain at your disposal through the following email address: support@sagradafamilia-tickets.com for any inquiries you may have.
Thank you for taking the time with us!
I didnt get the ticket yet
16. tammikuuta 2023
Vastaus yritykseltä Sagrada Família Tickets
Firstly, we appreciate your feedback.
We have verified that we have sent your tickets already.
We remain at your disposal through the following email address: support@sagradafamilia-tickets.com for any inquiries you may have.
Thank you for taking the time with us!
J’ai adoré
J’ai adoré! Par contre, je suis déçue de ne pas avoir pu visiter la tour de la Passion parce qu’il ventait trop 😢. Je ne sais pas quand je vais revenir à Barcelone et avoir l’occasion de revenir visiter la Sagrada Familia 😢. La basilique est magnifique 🤩. On a d’ailleurs fait un don à la sortie afin que cette oeuvre soit finalisée 😌
16. tammikuuta 2023
Vastaus yritykseltä Sagrada Família Tickets
Tout d'abord, nous apprécions vos commentaires.
Nous sommes réconfortés par le fait que vous ayez eu une bonne expérience, tant avec nous qu'en visitant la Sagrada Familia. Vos commentaires nous aident à continuer à nous améliorer.
Nous restons à votre disposition à l'adresse électronique suivante : support@sagradafamilia-tickets.com pour toute question que vous pourriez avoir.
Merci d'avoir pris le temps avec nous !
Angry at over priced Online tickets from 'unofficial website'
we were disappointed not to be able to 'pay on the door' at Sagrada Familia. We reluctently bought tickets online and were very Angry to find others people with tickets from the 'official site' had paid 30 Euros LESS than us.
We would like that money refunded!!!
11. tammikuuta 2023
Vastaus yritykseltä Sagrada Família Tickets
Firstly, we appreciate your feedback, and we are very sorry to know that your experience with sagradafamilia-tickets.com was not good as expected.
However, we would like to detail that our Terms & Conditions, which have to be read and accepted by the user to finish the purchase, state how fees work.
The service offered is not the sale or resale of tickets to the Sagrada Familia, but consists of their acquisition through the corresponding voluntary, express, special, and remunerated mandate of the user. The difference between the official price and ours is based on the added value that we provide, which is based on providing a personalized service during the whole process, the correction of errors in its processing, and specific customer service.
We remain at your disposal through the following email address: support@sagradafamilia-tickets.com for any inquiries you may have.
You must see !
10. tammikuuta 2023
Vastaus yritykseltä Sagrada Família Tickets
Firstly, we appreciate your feedback.
We are comforted that you had a good experience both with us and visiting the Sagrada Familia. Your comments help us to keep improving.
We remain at your disposal through the following email address: support@sagradafamilia-tickets.com for any inquiries you may have.
Thank you for taking the time with us!
A SCAM
I realized that this was not the official website and they charged me 38€ instead of 28€ that the official website is charging. Even though, they use the official app of the Sagrada Familia which is not theirs. I consider the website a scam
13. tammikuuta 2023
Vastaus yritykseltä Sagrada Família Tickets
Firstly, we appreciate your feedback, and we are very sorry to know that your experience with sagradafamilia-tickets.com was not good as expected.
However, we would like to detail that our Terms & Conditions, which have to be read and accepted by the user to finish the purchase, state how fees work.
The service offered is not the sale or resale of tickets to the Sagrada Familia, but consists of their acquisition through the corresponding voluntary, express, special, and remunerated mandate of the user. The difference between the official price and ours is based on the added value that we provide, which is based on providing a personalized service during the whole process, the correction of errors in its processing, and specific customer service.
We remain at your disposal through the following email address: support@sagradafamilia-tickets.com for any inquiries you may have.
Error entradas adulto
Hola, ha debido de haber un error en la entrada pq nos han enviado entradas de < 30 años pero hemos comprado entradas de adulto y me han descontado 38 € por cada una, adjunto pantallazo por favor para evitar problemas mandenme la entrada de adultos
YA HE ENVIADO VARIOS CORREOS A ESA DIRECCION Y TODAVIA NO ME HAN DADO SOLUCION, QUIERO LA DEVOLUCION DEL IMPORTE PAGADO 76€ EN LA MISMA TARJETA Q HICE LOS PAGOS
17. tammikuuta 2023
Vastaus yritykseltä Sagrada Família Tickets
En primer lugar, lamentamos la mala experiencia que tuvo con nosotros.
Para revisar su caso, ¿podría enviarnos un correo electrónico a support@sagradafamilia-tickets.com? Nuestro Departamento de Atención al Cliente le dará una respuesta lo antes posible.
Gracias.
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