Had a fantastic experience looking for a dress for my son's wedding at the NYC showroom! Two of my friends accompanied me and we were helped by Jessica, who was an absolute gem. She had pulled all the... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Sachin & Babi has a beautiful, well-organized showroom and absolutely gorgeous dresses. Unfortunately, I can’t give a higher rating because I was told that a dress I loved from their website would... Näytä lisää
Tombi was exceptionally helpful! Knowledgable, friendly, professional. A super ambassador for Sachin & Babi. I have many S & B gorgeous gowns, and wondered if one of the fabrics could have worked for... Näytä lisää
UPS lost a gown that Sachin Babi shipped. We were in the countdown of a very important wedding and the company jumped right in to help. They were very communicative and sent another gown. They are an... Näytä lisää
Yrityksen tiedot
- Naistenvaateliike
- ja myös
- Vaateliike
Yrityksen kirjoittama
Sachin & Babi is a fashion-design house based in New York City and known for their unique embroideries.
Yhteystiedot
Madison Ave 1200, 10128, New York, Yhdysvallat
- sachinandbabi.com
4,3
Erinomainen
984 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 83 %: iin saamistaan huonoista arvosteluista
Vastaaminen kestää yleensä yli kuukauden
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Very slow to credit returns
Very disappointed in your return process. The time it takes to get a refund is ridiculous and unlike any other retailer I have dealt with. It feels like you are holding the customers money for cashflow because you get the package back and then have a set 30 day date for refund. Unacceptable and not customer friendly.
2. syyskuuta 2026
Vastaus yritykseltä Sachin & Babi
Hi Terri,
Thank you for sharing this feedback, and I'm sorry for the frustration our return process has caused you. I understand how a 30-day refund window can feel excessive, especially compared to other retailers, and I hear your concern.
I want to assure you that this timeline reflects our processing procedure, not an intent to hold onto customer funds. That said, I've shared your feedback with our team, as we're always looking for ways to improve the experience for our customers.
If there's anything I can do to help in the meantime, please don't hesitate to reach out.
Best,
The Sachin Babi Team
Vastaus yritykseltä Sachin & Babi
Hi Saroj,
Thank you so much! We're so glad you're loving your dresses and gowns, and it means a lot to hear you're enjoying the collection.
Best,
The Sachin Babi Team
Vastaus yritykseltä Sachin & Babi
Hi Mary,
Thank you so much! We're so glad you love the dress and that the quality stood out to you.
Best,
The Sachin Babi Team
Vastaus yritykseltä Sachin & Babi
Hi Sherry,
Thank you so much for the lovely words! We're so glad you found the perfect mother-of-the-bride gown, classy and elegant is exactly the look we hope to deliver.
Best,
The Sachin Babi Team
LIME WONDERS
The shoes came in a timely fashion. And the color is so vibrant and the fit is superb.
1. syyskuuta 2026
Vastaus yritykseltä Sachin & Babi
Hi Charlotte,
Thank you so much! We're so glad the shoes arrived quickly and that you're loving the vibrant color and the fit.
Best,
The Sachin Babi Team
Entire experience has exceeded expectations
Jessica was amazing in helping me select and size a dress for an upcoming wedding. She helped me through the purchase process and my dress and shawl were delivered by the next morning. I look forward to my fitting and alterations as we get closer to the big day.
4. syyskuuta 2026
Vastaus yritykseltä Sachin & Babi
Hi Emily,
Thank you so much for sharing this! We're thrilled Jessica could help you find the right dress and size for the wedding, and that your dress and shawl arrived so quickly. We hope the fitting and alterations go smoothly, enjoy the countdown to the big day!
Best,
The Sachin Babi Team
Sachin and Babi saved the day!
After an error by my bridal shop or designer for a MOB gown. I ordered a replacement gown on a Friday morning and received a carefully packaged gown on Saturday! I love this gown. It is even more lovely and better than the one I originally ordered. Will definitely order again. High quality and flattering gown I am proud to wear! Thank you. You saved the wedding for me!
4. syyskuuta 2026
Vastaus yritykseltä Sachin & Babi
Hi,
Thank you so much for sharing this! We're so glad we could help save the day after that mix-up, and that the replacement gown arrived so quickly and turned out to be even better than the original. It means a lot to hear you're proud to wear it, enjoy the wedding!
Best,
The Sachin Babi Team
Love My Dress!
The clothes are gorgeous and I got my dress so quickly and it was packaged nicely.
1. syyskuuta 2026
Good experience
Service was super fast and dress was gorgeous. Sadly, it didn’t fit my body type. Will order from this company again.
3. syyskuuta 2026
Vastaus yritykseltä Sachin & Babi
Hi Marie,
Thank you for the kind words! We're so glad the dress arrived quickly and lived up to expectations, even if the fit wasn't quite right this time. We'd love to help you find the perfect one on your next order, just reach out and we'll happily offer styling guidance.
Warmly,
The Sachin & Babi Team
Beautiful dress that came beautifully…
Beautiful dress that came beautifully packaged.
3. syyskuuta 2026
Vastaus yritykseltä Sachin & Babi
Hi,
Thank you! We're so glad it arrived just as it should. We hope to dress you again soon.
Warmly,
The Sachin & Babi Team
It was so easy to order and return…
It was so easy to order and return multiple dresses and sizes to find the one. I wanted to love my mother of the bride dress and I love love the one I chose from Sachin and Babi. The quality and design is beautiful and the dress is comfortable to wear.
31. elokuuta 2026
Vastaus yritykseltä Sachin & Babi
Hi Cindy,
Thank you so much for sharing this! Finding the right mother-of-the-bride dress matters, and we're delighted you found one you love, and that it's as comfortable as it is beautiful. Wishing you and your family a wonderful wedding day.
Warmly,
The Sachin & Babi Team
Vastaus yritykseltä Sachin & Babi
Hi Stacey,
Thank you! We're so glad the fit was spot on. We hope to dress you again soon.
Warmly,
The Sachin & Babi Team
Beautiful dresses
Beautiful dresses, great quality fabric, great spectrum of prices and easy returns when you buy multiple to try on.
2. syyskuuta 2026
Vastaus yritykseltä Sachin & Babi
Hi Laurence,
Thank you so much! We're thrilled the quality and the range came through, and that trying a few at home was easy. We look forward to dressing you again soon.
Warmly,
The Sachin & Babi Team
Beautiful dresses, terrible return process
My wife loves the Sachin & Babi brand; she has purchased eight dresses in the last six months. She is extremely pleased with the products and constantly keeps an eye out for new styles. However, there is a major issue with Sachin & Babi: their return policy and operational processes. My wife returned two of the dresses immediately—just 30 minutes after delivery—while they were still in their original, flawless condition. Despite this, we have been waiting over 40 days for the return process to be completed. This is unacceptable. I have put a stop to my wife shopping at Sachin & Babi until the return process is finalized.
2. syyskuuta 2026
Vastaus yritykseltä Sachin & Babi
Hi Cahit,
Thank you so much for taking the time to share this, and for the kind words about the collection, it's wonderful to hear how much your wife has enjoyed the pieces she's found with us.
We're sorry the returns have felt like such a long wait. Our refunds are processed within 30 business days of the items arriving back with us, which works out to roughly six weeks on the calendar, so these two are still moving through that window. We know that's little comfort when the dresses went back the same day they arrived, and we'd rather look into it than ask you to keep waiting.
We'd love to welcome your wife back to the collection soon, and we're grateful for her loyalty in the meantime.
Warmly,
The Sachin & Babi Team
Great service, beautiful dress
My dress was one size too big. The return and reorder was quick and painless. The quality of the dress is exquisite.
2. syyskuuta 2026
Vastaus yritykseltä Sachin & Babi
Hi Anne,
Thank you so much! We're glad the reorder was quick and that the dress itself lived up to expectations. We hope you love wearing it.
Best,
The Sachin & Babi Team
Beautiful dress and well made
Beautiful dress and well made. Excited to wear for my daughter’s wedding
2. syyskuuta 2026
Vastaus yritykseltä Sachin & Babi
Hi Ellen,
Thank you so much! Congratulations to your daughter, we hope you feel wonderful on the day.
Best,
The Sachin & Babi Team
MOB Dress
They paid attention to my needs especially the color and made sure I had options and gave constructive feedback on my choices. Great attention to detail and did not feel rushed or pressured. Love their styling and quality too!
1. syyskuuta 2026
Vastaus yritykseltä Sachin & Babi
Hi Fran,
Thank you so much! Never feeling rushed is exactly what we want an appointment to be, and we're glad honest feedback helped rather than hindered. We'll pass this along to the team, and we hope to see you again soon.
Best,
The Sachin & Babi Team
live, personal, polite representatives
I spoke to live customer service reps 2 different times who both offered a suggestion that I didn't know about and saved me money. They were friendly, polite and personal.
I hung up bc the line wasn't answered and didn't leave a message and they called ME back quickly to see if they could be of assistance.
1. syyskuuta 2026
Vastaus yritykseltä Sachin & Babi
Hi Suzanne,
Thank you so much! Calling you back after a dropped line is exactly what we'd hope our team would do, and we're glad they found you a way to save. We'll be sure they hear this, we're here whenever you need us.
Best,
The Sachin & Babi Team
Happy with product and process
I received my order in a timely fashion.. It was nicely packaged.The dresses I ordered are beautiful. One will need to be altered slightly, but the other fit perfectly.
1. syyskuuta 2026
Vastaus yritykseltä Sachin & Babi
Hi Barbara,
Thank you so much! We're glad both arrived well and that one fit straight out of the box. If it would help, our alterations team is happy to take a look at the other. We hope you enjoy wearing them both.
Best,
The Sachin & Babi Team
The dress is absolutely beautiful
The dress is absolutely beautiful. Perfect for my son’s wedding. Fits perfectly. Just a little big at the top.
1. syyskuuta 2026
Vastaus yritykseltä Sachin & Babi
Hi Cathy,
Thank you so much! A little room at the top is an easy thing for a tailor to take in, and if you'd like, our team is happy to talk you through it. Congratulations to your son, we hope you feel wonderful on the day.
Best,
The Sachin & Babi Team
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